# Smart Selangor Parking — user reviews > 65 indexed App Store user reviews of Smart Selangor Parking by Menteri Besar Selangor Incorporated, rated 1.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/smart-selangor-parking/id1369995577/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-selangor-parking/id1369995577.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 4 ## Newest reviews (16 of 65) ### 2/5 — Digital receipt *2026-01-08, version 13.6.0* Try so many times still unable to receive the digital receipt, how? ### 2/5 — No invoice sent to email *2025-08-12, version 13.6.0* I requested for an invoice so many times but still doest reach my email. It worked before this ### 2/5 — Compound *2025-08-11, version 13.6.0* why we already pay saman still show no pay ### 2/5 — Didn’t get notification *2024-10-14, version 13.6.0* should pop out a message to inform us our car gets saman, nto is totally no pop out message. When I go to get car , I only notice I get saman . we had try before no summon slip and dunno got saman, after while we check our number plate only know that, show have pop out message like previously and notice us. Please fix it. ### 2/5 — Cannot renew and extend parking fee *2024-10-09, version 13.6.0* Paid for 2 hours parking and need to extend the parking time so I have to renew the parking fee right after the time ended. However, this cannot be done as it can be renewed 1 hour after the initial fee is paid. Hence, I’ve been fined and have to pay the compound just for the ridiculous process. Gila. ### 2/5 — FPX PAYMENT PROBLEM *2024-04-10, version 13.5.0* The app had a FPX Payment problem when I tried to pay for my saman of RM10, then the problem prolonged until the next day when the saman had increased up until RM20. I emailed them but I had no response only until the next day when the saman had already increased to RM20… The problem wasn’t only for me but for others around me as well, also I hope they look into this matter so it doesn’t happen again. ### 1/5 — Bad product *2024-04-08, version 13.5.0* Not sure why it requires DOB and last 4 digits of NRIC for registration. To start paying for parking, user needs to put credit that is minimum RM10. This is inconvenient for people who don’t visit Selangor often. I ended up having RM8 balance in the app and have no idea when I would spend it in future. ### 1/5 — Notification *2024-01-17, version 13.3.1* Why the apps does not appear the notification?as the notification for saman, time and etc .. ### 1/5 — Cannot Use Map Option *2024-01-05, version 13.3.1* Unable to select parking location using Map option. This is important as we need to pay parking for our parents who doesn't know how to use the parking app. ### 1/5 — Worst app ever *2023-11-27, version 12.8.0* Received notification saying there’s an outstanding compound but the search function is useless, and hopeless… can the government get somebody better to build this app… ### 1/5 — CREDIT TOPUP NOT UPDATE *2023-11-22, version 12.8.0* i paid rm10 and already deducted from my bank transaction. but the apps didn not update my 'credits wallet' it also did not let me to tick the box to pay the compound. Worst app. ### 2/5 — Notification for summon but not prompt to pay before actually getting summon 🤡 *2023-11-21, version 12.8.0* Forgot to pay for parking before going for lunch, was surprised to see a notification of summon being issued via the app, but what’s more useful is actually a notification to remind/check if we actually want to pay for parking. If this function is available, please blast a pop up window to let users know to turn on gps all the time for this app. Otherwise it feels like this app is helping council to earn RM10/30 instead of just 1-2 parking amount. ### 1/5 — Can’t use *2023-10-02, version 12.8.0* It say no online but my line is full and I restart phone many times still no working !!!!plz repair it ### 1/5 — Can’t log in *2023-10-02, version 12.8.0* I already purchase amount, Bank done deduct, and smart parking is haven’t top up.. I try log in again , say my Internet problem can’t log in … ### 1/5 — Cannot pay the saman *2023-09-11, version 12.8.0* In the 2023 I don’t know why the stupid still can alive in the Malaysia ?Cannot fix it the server problem. I keep my car number loading and loading and loading say my Internet error. this is the stupid question why cannot make the server smoothly? I think the stupid app planning is don’t let the people in 24 hour pay the saman . let all people overtime pay? maybe not everyone maybe just me .hahahahahaha ### 1/5 — Camera qr scan not function *2023-08-13, version 12.8.0* Hi developer can u fix the bug. After open qr scanner when the system ask to choose allow or not allow. Accidentally choose not allow view photo of device or open camera. Want to press the camera icon to allow will have bug show hold for show qr only can’t open camera. After uninstall the app also not work. Pls fix it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t top up *2026-05-09* I want to top up but it doesn’t let me. Please update app ### 1/5 — Stay away from this app *2025-09-04, version 13.6.0* do not bother with this horrendous app, everything is made tedious from the processes, layout and it takes unreasonably long for your account balance to update after making a payment. ### 1/5 — Main Page Not Working Anymore *2025-08-18, version 13.6.0* The main page is missing, can’t make payment for parking ### 1/5 — Cannot use the app!! *2025-08-06, version 13.6.0* The app cannot be use. It keep saying the gps trying to detect the location but nothing appear after that. How i want to pay my parking. I’ve try to relogin uninstall but the app still the same! ### 1/5 — Fix your connection problem *2025-08-05, version 13.6.0* Be proactive fix your bugs on connection is been 3 hours in the morning even though I have a strong connection data/wifi your apps still no connection! ### 1/5 — Ady paid but still get fine *2025-03-06, version 13.6.0* I want to track back my transaction history, but it can’t load out also ### 1/5 — Fix your app! *2024-09-18, version 13.6.0* Your app is so laggy and I can’t even top up my credits.. what’s the point of this app if we can’t even use it. please fix it! ### 1/5 — Poor GPS sensitivity *2024-07-19, version 13.6.0* App couldn’t locate the actual location for paying parking charges. Written to app owner to make improvements but problem still unsolved. ### 1/5 — Do not download *2024-05-15, version 13.6.0* I don’t recommend downloading this app and to use tng instead. There’s no benefit to using this as it limited to Selangor only and once you top up to the account, you can get a refund and will only be allowed to transfer to another smart selangor account be it your friend’s or family’s. If you don’t have anyone to transfer to, it’s free money for them. Scam app. ### 1/5 — App Crash *2024-05-06, version 13.5.0* Each time click ‘Maps’, app will be crash and need to start again. This totally annoying as need to pay parking on behalf older persons and parents. Please fix it ASAP! Long due already. Refer older review. ## Most praised reviews (10 highest-rated) ### 5/5 — Good service and convenient *2022-02-21, version 11.6.0* Easy and very convenient to use. Instant support / Quick response by the help desk team when needed. User interface is very easy to manoeuvre. Good job! ### 5/5 — Community convenience *2019-08-21* All good. Well done , selangor ### 5/5 — Thumbs up for the app! *2018-08-01, version 1.0* When will it be available for MPSJ parking? ### 4/5 — Convenience at your finger tip *2022-09-19, version 12.3.0* App is pretty easy to use. Top up is easy too. They’ll send receipt to your email for those who need to claim your parking. ### 4/5 — No more searching to buy ticket *2019-09-03* Best part, go green, no paper. Easy, simple and straight forward. I like it !!! Thank you. ### 4/5 — Convenient but service charge as drawbacks *2018-08-24* It will be perfect without the service charge for every topup transaction. ### 3/5 — summon *2024-05-15, version 13.6.0* should come up with a notification to ask if people want to pay or not bcs sometimes we’re busy working and don't realise (of course it’s our responsibility too). Also when i click the digital receipt tab, the summon didn’t even show up. had to search my plate no. manually to see the summon. please fix this thanks ### 3/5 — Receipt email not working *2024-02-20, version 13.5.0* Parking receipt is not able send to email. Please fix it ### 3/5 — Map Function Doesn’t work *2024-01-09, version 13.3.1* App doesn’t work when I try to select my current location on a map. As soon as I select the “Map” function, app crashes. Please help to fix this ### 3/5 — Practical *2023-11-28, version 12.8.0* Useful and ease of use. I have one problem with it, how to stop google chrome from opening the app in my iphone? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*