# Smart Service

> Customer service management tool for SmartZone internet users. (iPhone/iPad app by Sourcecode Co., Ltd..)

- Source: https://appshunter.io/ios/app/smart-service/id524954477 (this page in markdown: same URL + `.md`)
- Developer: [Sourcecode Co., Ltd.](https://appshunter.io/developer/524954480)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 7.0 · 7 MB
- Languages: English
- Released: 2012-05-11
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smart-service/id524954477/reviews.md

## What is Smart Service?

โปรแกรม Smart Service ใช้สำหรับบริการลูกค้า ที่ใช้ระบบ Internet ของ SmartZone เพื่อให้ได้รับความสะดวกในการบริการที่มากขึ้น 
Features 
- ตรวจสอบ ticket ที่เข้ามาในระบบอัตโนมัติ 
- ตรวจและรับงาน ผ่าน iphone และ ipad 
- upload ขึ้นระบบส่วนกลาง 
- บันทึก location ของ site ลูกค้าลงระบบ 
- แบบสอบถามความพึงพอใจในการใช้บริการ

## Key features

- Automatic ticket checking
- Job acceptance via iPhone/iPad
- Central system uploads
- Customer site location recording
- Satisfaction surveys

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/smart-service/id524954477/reviews.md

### 1/5 — What the @(&:$

*2012-06-26*

Ok, I know it is free but it does pop up in searches for vtiger so I assumed it was an app for vtiger. It does not seem to do anything other than pull some pre existing info from someone else's crm site. Not worth the bandwidth

## Frequently asked questions about Smart Service

### What is Smart Service used for?

Smart Service is a customer service program designed to enhance convenience for users of the SmartZone internet system. It helps manage tickets, track jobs, and gather customer feedback.

### Does Smart Service have ads?

No, Smart Service does not contain advertisements. It is a free application without any ad interruptions.

### What devices can I use Smart Service on?

Smart Service is available for iPhone and iPod devices. It is designed for mobile use in the field.

### How often is Smart Service updated?

The latest version of Smart Service is 2.30, released on August 22, 2016. The app has not received updates since then.

### Is Smart Service suitable for all ages?

Smart Service has an age rating of 4+, indicating it is suitable for a wide range of users. Its features are focused on professional customer service tasks.

### Can I manage customer satisfaction with Smart Service?

Yes, Smart Service includes a feature for conducting satisfaction surveys with customers. This helps in gathering feedback on the service provided.

### What are the main benefits of using Smart Service?

Key benefits include automated ticket checking, easy job acceptance on mobile devices, and the ability to record customer site locations directly into the system.

## Version history (last 5 releases)

### 2.30 — 2016-08-22

แอปนี้ได้รับการอัปเดตโดย Apple ให้แสดงไอคอนแอป Apple Watch แล้ว

- support iOS 8
- เพิ่ม ประเภทการทำงาน
- ย้าย check list before setup ไปไว้ในหน้าทำงาน

### 2.10 — 2015-05-23

bugs fixed

### 2.9 — 2014-08-09

- checklist before/after setup
- ส่ง sms
- เพิ่มช่องให้กรอก เบอร์ผู้ติดต่อ

### 2.7 — 2013-08-18

Bug fixes

### 2.6 — 2013-07-18

ิ- ปรับปรุงโปรแกรม
- เพิ่มเมนู ค่าใช้จ่าย

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## More apps by Sourcecode Co., Ltd.

- [SmartRMS](https://appshunter.io/ios/app/smartrms/id1130927512)
- [SmartRMS for condo](https://appshunter.io/ios/app/smartrms-for-condo/id1568230825)

All apps by Sourcecode Co., Ltd.: https://appshunter.io/developer/524954480

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*