# Smart Shades 2.0

> Mobile control and automation for smart shades and blinds. (iPhone/iPad app by SMITH & NOBLE, LLC.)

- Source: https://appshunter.io/ios/app/smart-shades-20/id1576510064 (this page in markdown: same URL + `.md`)
- Developer: [SMITH & NOBLE, LLC](https://appshunter.io/developer/1576510066)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 2.48/5 from 50 App Store ratings · 35 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 44 MB
- Languages: English
- Released: 2021-08-15
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smart-shades-20/id1576510064/reviews.md

## What is Smart Shades 2.0?

The Smith & Noble App allows users to manage their shades and blinds from their mobile device. State-of-the art and easy-to-use, this system can customize functionality and control single and multiple window treatments from virtually anywhere in the world. To use the app, users must also have the Smith & Noble Smart Hub available at smithandnoble.com.


Key features:
Compatible with Smith & Noble shades and blinds.
Has scheduling functionality to automate shades and blinds to preferred settings.
Control shades and blinds in real-time without being at home.
Operate a single shade or blind as well as groups across entire home.
Customize with photos of your rooms or use ours.

## Key features

- Remote shade and blind control
- Scheduling and automation
- Control single or grouped treatments
- Room customization with photos
- Compatible with Smith & Noble shades

## Recent user reviews (10 of 35)

All indexed reviews: https://appshunter.io/ios/app/smart-shades-20/id1576510064/reviews.md

### 1/5 — No customer service

*2025-07-28, version 1.0.37*

Smith and Noble does not provide customer service!
Their line will answer with background music and after a while goes dead!
After failed attempts to pair the shade to a new iPhone, all attempts to contact customer service also failed!😡

### 1/5 — Hasn’t been updated in over a year…

*2024-05-27, version 1.0.37*

The app has always been horrible. It needs an interface refresh and is in desperate need of HomeKit support so that users don’t need to use this app to manage their shades. 

Please keep you app updated and don’t let it languish like it has been…

### 1/5 — If you want motorized shades with a great app, go elsewhere

*2024-04-13, version 1.0.37*

The hub disconnected from the app and the app crashes every time I try to add it back. It always fails at or before the “adding hub to database” screen.  Before that, the shades disconnected from the app but I couldn’t add them back. Because the shades disconnected, the scenes didn’t work. Also, you can’t delete a scene without deleting all schedules but there’s no way to delete a schedule - turning the schedule off doesn’t work. You can’t delete shades either. And, when you delete the app itself and try to start all over, it crashes during the WiFi pairing. Every. Single. Time. I’ve never had a worse experience with an iPhone app.

### 1/5 — Terrible app and false advertising

*2024-04-07, version 1.0.37*

When we first bought the shades they advertised that it will work with Google home automation. Only until a year later they released that feature. The app itself is buggy and doesn’t work half the time. I will never buy from this company again.

### 1/5 — If you want motorized shades with a great app, go elsewhere

*2023-12-06*

The shades disconnect from the app but you can’t add them back. Because the shades disconnect, the scenes don’t work. You can’t delete a scene without deleting all schedules but there’s no way to delete a schedule - turning the schedule off doesn’t work. You can’t delete shades either.  And, when you delete the app itself and try to start all over, it crashes during the WiFi pairing. Every. Single. Time.  I’ve never had a worse experience with an iPhone app.

### 1/5 — Wait while loading your data

*2023-10-17, version 1.0.37*

Can anybody from Smith and Noble help their customers and actually put effort into maintaining their app so that we can all connect our shades to it and get the service and benefits we paid for… I’m stuck on that blue screen like many other people, when I call customer support for help they say they can only help the original buyer of the product… that policy is wrong on many levels, your company won’t survive long without modern practices and actual care.

### 1/5 — Wait while loading your data

*2023-10-17, version 1.0.37*

Do you have any plans to help your customers who are stuck in this endless blue screen and cannot use the product they paid for!???

### 1/5 — Not intuitive and stopped working

*2023-08-29, version 1.0.37*

I have rarely used an app that is less intuitive than this one. Setting up profiles is overly complicated. The need to push the tiny buttons on the remote is the worst since it rarely works to push them simultaneously.
A few months ago, the app stopped working. As soon as it launches it gets stuck in ‘wait while we load your data’.  I deleted and reinstalled it several times and waited hoping it was a bug that’ll get fixed. Now I have $3000 worth of shades that I can’t program. Sad and not worth it! Can’t recommend.

### 1/5 — The worst

*2023-07-10, version 1.0.37*

I’m not one to write a review, but I just have to highlight how terrible this whole system is.  It’s been garbage from day 1.  Had all of my shades replaced once already, now will likely need to do it again.  Solar panels are junk, batteries couldn’t worse, but the absolute most terrible thing is the app and it’s total lack of functionality.  RUN AWAY AND BUY ANYTHING ELSE.

### 2/5 — App needs improvements

*2023-05-18, version 1.0.37*

We use this app for our Smith and Noble shades. The app is inconsistent and often non responsive to updates and changes made to the scenes. Our house is fully automated and smart using other apps and Wi-Fi enabled hubs however this app is the poorest performing one. Sometimes the shades don’t open as scheduled in the app. Often changes I make to a scene don’t take and I have to enter the change multiple times over a few days before the change sticks. We’re happy with our S&N window treatments but not the hub they use.

Best to keep your remote handy if you want to reliably open and close your window treatments.

## Frequently asked questions about Smart Shades 2.0

### What does the Smart Shades 2.0 app do?

The app allows users to manage their compatible shades and blinds from a mobile device. It offers features like real-time control from anywhere, scheduling to automate settings, and the ability to control individual or groups of window treatments.

### What are the key features of the Smart Shades 2.0 app?

Key features include remote control of shades and blinds, scheduling functionality for automation, the ability to operate single or multiple treatments simultaneously, and customization options using room photos.

### Is the Smart Shades 2.0 app free to use?

The app itself is free to download and use. However, it requires the purchase of a Smith & Noble Smart Hub to function, which is available separately.

### What devices is the Smart Shades 2.0 app compatible with?

The app is designed to be compatible with Smith & Noble shades and blinds. Users will need to ensure they have compatible window treatments and the required Smith & Noble Smart Hub.

### How can I automate my shades with this app?

The app features scheduling functionality that allows you to set preferred times for your shades and blinds to open or close. This enables you to automate your window treatments to your daily routine without manual intervention.

## Version history (last 5 releases)

### 1.0.37 — 2023-04-22

Force sync bug fix. Performance improvement.

### 1.0.36 — 2023-04-17

Sign on, Login and sync bug fix. Performance improvement.

### 1.0.35 — 2023-04-06

Sign on and sync bug fix. Performance improvement.

### 1.0.34 — 2022-10-01

Shade icon bug fix. Performance improvement.

### 1.0.33 — 2022-09-27

Sign up process bug fix. Performance improvement.

## Apps similar to Smart Shades 2.0

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Shade Connect](https://appshunter.io/ios/app/shade-connect/id1569781673) | 2.6 (45) | Free | Utilities |
| [AMP™ Motorization](https://appshunter.io/ios/app/amp-motorization/id1500545951) | 3.6 (10) | Free | Utilities |
| [OTTO HOME CONTROL 2.0](https://appshunter.io/ios/app/otto-home-control-20/id1489396018) | 2.0 (1) | Free | Utilities |
| [MyCurtains](https://appshunter.io/ios/app/mycurtains/id1447147204) | 2.0 (2) | Free | Utilities |
| [Help me by Somfy](https://appshunter.io/ios/app/help-me-by-somfy/id1515765312) | 4.2 (5) | Free | Utilities |
| [VTi HomeMate](https://appshunter.io/ios/app/vti-homemate/id1297112544) | 2.0 (22) | Free | Utilities |

## More apps by SMITH & NOBLE, LLC

- [Smith & Noble 3.0](https://appshunter.io/ios/app/smith-and-noble-30/id1664006896)
- [Smith & Noble 4.0](https://appshunter.io/ios/app/smith-and-noble-40/id6478557151)

All apps by SMITH & NOBLE, LLC: https://appshunter.io/developer/1576510066

## Related topics

[neo smart blinds](https://appshunter.io/ios/topics/neo-smart-blinds) · [automate shades](https://appshunter.io/ios/topics/automate-shades) · [ryse smart shade](https://appshunter.io/ios/topics/ryse-smart-shade)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
