# Smart Square Go — user reviews > 147 indexed App Store user reviews of Smart Square Go by symplr software LLC, rated 3.00/5 from 603 ratings. - Source: https://appshunter.io/ios/app/smart-square-go/id6466659922/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-square-go/id6466659922.md - Rating breakdown: 5★ 229 · 4★ 41 · 3★ 47 · 2★ 57 · 1★ 229 ## What do users think of Smart Square Go? Overall sentiment: negative **Pros** - 👍 Convenient - 🚀 Easy to navigate - 💡 Allows self-scheduling **Cons** - 🐛 Glitches and crashes - 👎 Not user-friendly - 🔍 Difficult to read/see schedule - 🔒 Too many login steps - 🔌 Doesn't sync with other apps **Commonly reported bugs** - Doesn't load properly - Shifts not updating correctly - Login issues, password problems - Incompatible with multiple profiles **Most requested features** - Allow custom schedule/reminders - Improve color contrast and visibility - Integrate with calendars - Provide shift change notifications - Add Face ID/biometric login ## Newest reviews (19 of 147) ### 3/5 — Smart square funtionality *2026-04-10, version 1.3.14* Smart square keeps dropping my calendar when signing on. This has occurred since latest update.. ### 2/5 — Crash dummy *2026-04-09, version 1.3.13* The idea of this app is great.. the action sucks… I’m constantly having to delete the app and reinstall it to get it to work properly. That only last during the time you using it. ### 1/5 — Delete & redownload constantly *2026-04-08, version 1.3.13* After this recent update, the calendar no longer shows up. I’m always having to delete & redownload the app just to get it to work for a short period of time. I wish my work would switch to a different app for scheduling because this one sucks. Simple as that. ### 1/5 — Can no longer log in *2026-03-27, version 1.3.12* Can’t login anymore after last update. My keyboard won’t pop up, and no it’s not my device. Keyboard pops up so I can’t enter text for EVERY OTHER APP ### 1/5 — Bugged again *2026-03-23, version 1.3.12* No longer lets me sign in. "Safari cant open page because network connection was lost" ### 1/5 — No iPad version? Amateurs *2026-01-25, version 1.3.10* Title says it all. ### 1/5 — Review.. 😣 *2025-12-30, version 1.3.10* Not a fan of this app. You can’t change when you put the schedule in.. we used to put ours in at night but supposedly the developers made it 7 am.. it was very slow this time putting in my schedule.. I wish we had our old schedule system back it also don’t accommodate other FTE besides 0.9… terrible app ### 1/5 — Cha *2025-12-04, version 1.3.10* Sooo annoying!!!! ### 1/5 — Full calendar not showing *2025-11-22, version 1.3.9* The app is only showing individual days. Please fix this. ### 1/5 — You all really don’t have common sense. *2025-11-21, version 1.3.9* After this new update we are not able to see what days are we working only the current day. Now tell me how does it make sense on a SCHEDULE MANAGEMENT APP? like i still don’t understand how companies like the one I work for have any interest in using this s** app. And im sorry for the language? But not really ### 1/5 — Very disappointed *2025-11-21, version 1.3.9* The new update suckssss ### 2/5 — Recent update *2025-11-21, version 1.3.9* The newest update is terrible and makes the app significantly more frustrating to use. There is no way to select a specific date on the calendar like there used to be and you can essentially only see shifts from the day you are looking at the app. It makes it very hard to plan ahead for future shifts. ### 1/5 — Unnecessary Change *2025-11-20, version 1.3.9* Why would you guys get rid of the monthly view of the work schedule? ### 1/5 — New App Update Terrible *2025-11-20, version 1.3.9* New App Update is Terrible Can’t see full calendar only day of. ### 1/5 — TERRIBLE New update (Nov 2025) *2025-11-20, version 1.3.9* the update this past week is actually horrible. you can only see one day, the calendar isn’t available anymore, and what used to be easy to navigate has become terrible to use; especially when it comes to trying to see available pick up shifts and days you’re working. they need to fix the update and bring the full calendar back immediately ### 1/5 — Cannot see rest of calendar *2025-11-19, version 1.3.9* After updating this app, I cannot see the whole month like I did before. It only shows the day and unable to swipe to the next/previous day. Please fix!! ### 1/5 — Subpar *2025-11-19, version 1.3.9* It’s pretty obvious the developers for this app only have 1 week of IT training, since every update seems to to have multiple errors and less capability than the website. If any company is considering using Smartsquare products for their scheduling needs, I would recommend they definitely don’t. ### 1/5 — Please fix the latest update. *2025-11-19, version 1.3.9* The latest update has made the app virtually unusable. “My calendar” view gives no ability to scroll to different days because the arrows are missing. Please fix this. ### 1/5 — 11/18/25 *2025-11-18, version 1.3.9* Hate the new update. You can only see today. No way to switch to calendar view. Makes the app useless. ## Most critical reviews (10 lowest-rated) ### 1/5 — PLEASE FIX CALENDAR ISSUE *2026-06-28, version 1.3.15* The calendar is now showing up 90% of the time when I log in. Been an issue for a long time and hasn’t been fixed. ### 1/5 — Bring the old calendar layout back *2026-06-26, version 1.3.15* The old calendar layout was a full screen calendar with blue strips that had the shift times listed. The view was a lot more viewer friendly than the new half-screen calendar with blue dots and 1 shift listed underneath. This view is not so great for sharing your work schedule with others. Please at least allow us to toggle between views. ### 1/5 — Would give it 0 if possible *2026-06-15, version 1.3.15* Horrible horrible app. Keeps not letting me see my goddamn calendar. Makes me log in every time for some stupid reason. Crashes for no reason. I deleted this app and just go online. Miserable. FIX THIS APP MAKE IT USEABLE. ### 1/5 — can’t see calendar *2026-06-08, version 1.3.15* it won’t let me see the calendar ### 1/5 — Stop fixing what’s not broken *2026-06-01, version 1.3.15* I hate when this app updates… it always messes with the calendar ### 1/5 — Worst thing that ever created in planet earth *2026-04-10, version 1.3.14* Who ever created this is bored ### 1/5 — Trash *2026-04-09, version 1.3.13* It is extremely slow and has bugs/freezes every time everyone goes on the app to pick their schedule. ### 1/5 — Buggy *2026-04-09, version 1.3.13* This app always has so many bugs and random crashes. Half the time the calendar doesn’t show up so I can’t see my full schedule or pick up shifts. Needs serious work. ### 1/5 — New glitches *2026-04-08, version 1.3.13* The month calendar display is not visible all the time. Even after refreshing it so many times, it’s not visible. I have to log out & login to view it, only then the month calendar is visible. ### 1/5 — ?????? *2026-04-08, version 1.3.13* you made us update and now we can’t even see our schedules. yall suck ## Most praised reviews (10 highest-rated) ### 5/5 — Does what it’s supposed to *2025-11-22, version 1.3.9* Does a good job at letting me see when I have to work and they fixed the bad update that I had previously left a one star for. ### 5/5 — Fixed and working well *2025-05-16, version 1.3.5* Love this app, great to have access at home ### 5/5 — The way it should be *2024-10-08* I recommend every organization, business, establishment and/or facility to incorporate and use smart square go. It is convenient and user friendly. **Developer response:** Wow, thank you so much for your amazing 5-star review! We're absolutely overjoyed to hear how much you love Smart Square Go and that you find it both convenient and user-friendly. Your kind words and recommendation mean the world to us. We're so grateful to have you as part of our community and truly appreciate your support! ### 5/5 — DCH Lab *2024-09-23* Hello I’m Carolyn, I just wanted to say I love this app smart Square; helps me when am off work to put in Days when I want to work to help others that may call in sick at work or just feel they need a payed vacation: I can let my manager know that I will work for them by putting a day in the Smart Square on the calendar also I can view my days and vacation days that I put in. That’s been approved by management, I love love this app: Thank You again **Developer response:** Hi Carolyn, thank you so much for your wonderful review! We’re thrilled to hear that Smart Square is helping you manage your schedule and support your team. It’s great to know you love the app and find it useful for tracking your work and vacation days. If you ever have any suggestions or new features you’d like to see, feel free to share! We’re always here to help. Thanks again for your support! -Josh ### 4/5 — Love the app, but *2025-01-08, version 1.2.16* Love the app, but I have two jobs that use smart Square on the app I can’t tackled between both jobs. it’s one or the other. ### 4/5 — Review *2024-11-24, version 1.2.15* Can’t see available shifts to pick up ### 4/5 — Convenient *2024-11-09* I would love if the dots that labeled the day I work vs available days could have the option to change the colors as the green and blue is so hard to differentiate at times. **Developer response:** Hello! Thanks so much for your insight—it’s feedback like yours that helps us keep improving. We understand how clearer color options could make tracking your schedule more seamless, and it’s something we’ll keep in mind as we work to enhance the app’s usability. Your perspective is incredibly valuable to us, and we’re grateful to have users like you helping us shape a better experience! - Josh ### 4/5 — MRI *2024-11-08, version 1.2.15* The taken shifts and open shift colors are too similar Need more contrasting colors, so open shifts stand out ### 4/5 — PCA- Medsurg/PCU *2024-10-30, version 1.2.15* Needs to show where we are working before we leave home ### 4/5 — Alerts *2024-10-16* As someone who works PRN, it would be super helpful if there were a feature to notify us if we have been scheduled to work. There is currently only a feature to notify me when I put in my own availability. I don’t need a notification, I’m the one who did it! But I don’t get notified when someone else puts me on the schedule. I’ve looked, talked to my managers and coworkers, and there is apparently no such feature. Otherwise it’s great! **Developer response:** Thank you so much for your thoughtful 4-star review! We're thrilled to hear that you find the app great overall, and we truly appreciate your suggestion about notifications for when you've been scheduled to work. Particularly for those like yourself working PRN, that feature would certainly be a helpful addition! While we don't have this functionality yet, feedback like yours is what drives our future improvements. We’re constantly looking for ways to enhance the app, and your idea is something we’ll be sure to consider as we continue to develop new features. Thanks again for sharing your experience, and we’re so glad to have you using Smart Square! - Josh --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*