# Smart Switch my Phone Transfer — user reviews > 156 indexed App Store user reviews of Smart Switch my Phone Transfer by Zed Italia S.r.l., rated 2.80/5 from 751 ratings. - Source: https://appshunter.io/ios/app/smart-switch-my-phone-transfer/id1609092716/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-switch-my-phone-transfer/id1609092716.md - Rating breakdown: 5★ 284 · 4★ 42 · 3★ 37 · 2★ 29 · 1★ 359 ## What do users think of Smart Switch my Phone Transfer? Overall sentiment: negative **Pros** - 🚀 Fast data transfer - 👍 Easy to use - 🤖 Automated data migration **Cons** - 🐛 Frequent crashes - ⛔ Doesn't work as described - 💰 Expensive subscription - 🤖 Unreliable data transfer - 🔍 Lack of instructions/support **Commonly reported bugs** - Disconnects during data transfer - Fails to transfer all data - Compatibility issues with certain devices **Most requested features** - Support for more cloud storage services - Option to selectively transfer data - Improved reliability and stability ## Newest reviews (19 of 156) ### 1/5 — Doesn’t work! *2026-02-08, version 16.3.3* Stay away from this useless app ### 1/5 — Scam *2026-02-03, version 16.3.3* This is supposed to be free through Samsung when setting up a new ph. Beware they charged my visa $39.99 ### 1/5 — 😭 *2026-01-31* Как перейти на Русский? ???????? **Developer response:** Нам очень жаль, что у вас возникли трудности с выбором русского языка в при. ### 1/5 — Impossible *2026-01-02, version 16.3.2* Impossible de utiliser ### 1/5 — Stole my money *2025-12-26, version 16.3.2* Stole my money and didn’t transfer anything ### 1/5 — Can’t get it to work!!! *2025-12-05, version 16.3.2* Not successful no at all. ### 1/5 — Speed *2025-11-01, version 16.3.2* Not fast enough exploring the devices ### 1/5 — Did not do anything at all *2025-10-16, version 16.3.2* Rip off ### 1/5 — Why ask me to pay *2025-10-07, version 16.3.2* Apple and the Apple Store have become ugly and disgusting. That’s enough ### 3/5 — ياخد *2025-09-08, version 16.3.2* ياخد وقت طويل ### 1/5 — Does not work as described. *2025-08-15, version 16.3.2* Did not work as described! I paid $0.99 and it didn’t transfer ANY of my data. I requested a refund and was declined! ### 1/5 — Scam *2025-07-17, version 16.3.2* App doesn’t work, and offers “free trial, but actually charges you and then refuses a refund or cancellation ### 1/5 — Don’t buy *2025-06-12, version 16.3.2* Didn’t work for me ### 1/5 — 🤓 *2025-05-24* Save your time and money app does not work your better off transferring your data from ICloud Or Google **Developer response:** We're sorry to hear that you had trouble with the app! If you need any assistance with transferring your data from iCloud or Google, please don't hesitate to reach out to our support team for help. For further inquiries please reach out to apps@zedit.info ### 1/5 — Worst app *2025-05-23, version 16.3.2* Worst app for making people fool ### 1/5 — Poor services *2025-05-03* Pathetic.. full of bugs .. does nothing even after payment **Developer response:** We apologize for any inconvenience you may have experienced. Please contact our support team so we can assist you in resolving any issues you may be facing. For further inquiries please reach out to apps@zedit.info ### 1/5 — Where this come from? *2025-03-15, version 16.3.1* This app suddenly started auto billing me. Never used it. Can’t cancel or remove easily! DONT DO IT!! ### 1/5 — Worst app ever *2025-03-04, version 16.3.0* Wish I could give it negative 10 stars ### 1/5 — iPhone users *2025-01-31* This app just doesn’t finish the job. Been trying over 3 hours, this app doesn’t seem to like iPhone. Waste of time and money **Developer response:** We're sorry to hear about your experience. Please reach out to our support team for assistance so we can help resolve any issues you're facing with the app on your iPhone. For further inquiries please reach out to apps@zedit.info ## Most critical reviews (10 lowest-rated) ### 1/5 — Canceled product *2026-07-28* I had canceled this and they still charged my bank account for $8.47 when they shouldn’t have charged me at all because I canceled the trial and yet they still charged my account for this when I canceled it during the trial ### 1/5 — Reclamação *2026-07-13* Péssimo uso na transfere para o novo celular e ainda exige conta premium pra operar, não recomendo!!!! ### 1/5 — This app is a scam *2026-06-09* I clicked on the app to review how it work and charged for an annual subscription and there no way for me to cancel it so now after a year I may get charged again and I never want to use this app! Apple said they were requesting my refund and removing the app nothing has happened now the app send notifications! ### 1/5 — Fake . Scam *2026-04-18, version 16.3.3* They charge me and it won’t work ### 1/5 — Doesn’t work *2026-04-13, version 16.3.3* Takes my money doesn’t work ### 1/5 — Did not work *2026-03-16* Did not work. Wouldn't transfer data from iphone to samsung. Waste of $ **Developer response:** We're very sorry to hear our app didn't work for you and caused frustration when trying to transfer data from your iPhone to Samsung. We understand this is disappointing. Please contact our support team at support@smartswitchmyphone.com so we can investigate and help resolve this issue directly for you. We aim to ensure a smooth experience. ### 1/5 — badass app *2026-03-01, version 16.3.3* Cannot find the exit button while stuck in the payment, extremely low quality app ### 1/5 — FRAUDULENT *2026-03-01, version 16.3.3* This app advertises a free trial and then immediately charges your credit card for said “free trial.” DO NOT DOWNLOAD. ### 1/5 — Absolute garbage *2026-02-18, version 16.3.3* Do not get this app, if you try the “free trial” it will charge you $25 and you will get NOTHING out of it! -10 stars ### 1/5 — Followed instructions to dead end *2026-02-09, version 16.3.3* Screen says it’s using radar to locate other devices. Two hours later it still hasn’t located the Android right next to it. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good *2025-09-08, version 16.3.2* Very good ### 5/5 — CEO *2023-12-20, version 13.0.2* IOS 17 ### 5/5 — Actualización del software Juan Alberto Plata Gutierrez *2023-04-08* Buenos días creo que esta aplicación me puede ayudar a reestructurar el sistema que tenía en mini anterior teléfono espero que la función base sea la de la cámara para fusionar hasta 2,3,4,5 o más fotos en una sola reproducción de video. La utilizaré para ver su rendimiento saludos ### 5/5 — Best app to transfer data / images *2023-03-08, version 12.0* Easy to use ### 5/5 — Excellent  ‌‍‍ ‍ *2022-06-08, version 4.0* this app is very smart ‍​ ### 5/5 — Fine good well :) *2022-05-23, version 4.0* Gave it 5 stars because it truly deserves it good job works great.​ ‌ ### 5/5 — Good,keep it up    ​ *2022-05-13, version 4.0* This is the absolute best app for transferring your info especially the calendar! Thanks for this it rocks! ### 5/5 — Super   ​‍ *2022-04-22, version 3.0* This app works great. I have no issues with it so far. ​‌ ### 5/5 — fast *2022-02-21* this is real quick.. shared 100s of my pics in a few seconds ### 5/5 — Really convenient app *2022-02-21* Easy and fast app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*