# SMART tag™ Parent App — Official SMART tag™ Parent App

> Official parent app for tracking student bus activity and receiving transportation alerts. (iPhone/iPad app by Secured Mobility LLC.)

- Source: https://appshunter.io/ios/app/smart-tag-parent-app/id6469307680 (this page in markdown: same URL + `.md`)
- Developer: [Secured Mobility LLC](https://appshunter.io/developer/1449285817)
- Category: Education, Lifestyle
- Price: Free
- Rating: 2.08/5 from 89 App Store ratings · 175 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 32 MB
- Languages: English
- Released: 2023-11-13
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smart-tag-parent-app/id6469307680/reviews.md

## What is SMART tag™ Parent App?

The SMART tag™ Parent App is the official app for parents in school districts using SMART tag™. Keep up with your student’s riding activities and stay informed about crucial transportation updates.

Key Features:
- SMART Alerts: Get notified when your student’s bus is on its way to pick up or drop off your student at their home stop.
- Safety Assurance: Receive instant updates about delays, route alterations, or emergencies.
- User-Friendly Design: A simple, intuitive interface built for parents on the go.  
- Dedicated Support & FAQs: Access your district’s contact info and explore a list of FAQs.

At SMART tag™, student safety is our #1 priority. Our commitment is to equip you with the best tools to safeguard students and provide peace of mind. If you’re a parent in a school district using SMART tag™, download our app and stay informed!

## Key features

- Real-time bus alerts
- Student pick-up/drop-off notifications
- Delay and route alteration updates
- Emergency notifications
- Intuitive parent interface
- District contact information

## Chart rankings

- #170 in Top Free · Education (US App Store)

## What do users think of SMART tag™ Parent App?

Overall sentiment: negative

**Pros**

- 🚀 Great app!
- 🔒 Helpful when it works
- 👍 Useful when it works

**Cons**

- 🐛 Freezes constantly
- 🐛 Buggy
- 🐛 Poor response from developers
- 🐛 Please fix!
- 🐛 Terrible app
- 🐛 Inconsistent
- 🐛 Does not function
- 🐛 Useless
- 🐛 Usually doesn't work
- 🐛 Make it make sense!
- 🐛 Ugh!
- 🐛 Cannot see bus on map
- 🐛 Notifications
- 🐛 No estimate
- 🐛 False positive
- 🐛 Won't stay logged in
- 🐛 Notifications have broken
- 🐛 This app doesn't work
- 🐛 Glitchy
- 🐛 Unreliable
- 🐛 Kinda
- 🐛 Constantly logs me out
- 🐛 Blank screens
- 🐛 It's not letting me link another student
- 🐛 Trash
- 🐛 No data in app
- 🐛 Not loading
- 🐛 What's the point
- 🐛 Awful and unreliable
- 🐛 Not working
- 🐛 Doesn't work
- 🐛 Slow app
- 🐛 Won't work
- 🐛 Does not link
- 🐛 Nice to be notified but...
- 🐛 Don't download until app is ready
- 🐛 Doesn't work!

**Commonly reported bugs**

- Notifications are off by 1/2
- Notifications not accurate
- Notifications not working
- Map not working
- Constantly logging out
- Can't link students
- App not loading data

**Most requested features**

- Add bus tracking back to the app
- Turn the map back on!!!
- Add the real time map please
- Bring back live bus location

## Recent user reviews (10 of 175)

All indexed reviews: https://appshunter.io/ios/app/smart-tag-parent-app/id6469307680/reviews.md

### 1/5 — Malfunctioning August 2026

*2026-08-14, version 1.5.0*

Location Maps not loading on live activity, just a white screen, this use to work but not anymore. alerts are not received on requested times only when 3 to 4 minutes away instead of 10 as requested.

### 1/5 — Terrible App DO NOT RECOMMEND

*2026-08-13, version 1.5.0*

The app is for school bus riding and it hardly ever keeps up with the students on the bus. Doesn’t update the location very often and it’s super slow and annoying. Try to use a different one that actually works, because this one doesn’t.

### 5/5 — Great app!

*2026-08-13, version 1.5.0*

This app is so helpful. It shows where the bus is in relationship to the bus stop, so our kids can track how far away it is from picking them up at the stop. There are alerts that can be set for when the kids have been dropped at school, when the bus has left school to come back home, and alerts as to how many minutes away the bus is from picking up and/or dropping off. There are easy notifications from the district with route changes and time changes. I really appreciate this app. It brings a lot of peace of mind as a parent. There is nothing I would add or change about this app! It's amazing.

### 1/5 — Why cant i see location??

*2026-08-13, version 1.5.0*

The school website advertises i can track my kids location while on the bus yet i only get notified when she gets on? I also have an alert turned on to notify me when bus is 5 minutes away and i have yet to receive one notification!!

### 1/5 — Slow

*2026-08-12, version 1.5.0*

This smart tag application is incredibly slow to load. The intervals in which it tracks GPS and reports it back are sometimes 10 minutes behind where the actual bus has your child. Absolute garbage.

### 1/5 — Wish our school district would choose a different app

*2026-08-12, version 1.5.0*

This app is terrible. First day of school and it doesn’t work. Just a spinning circle. Notifications have not worked in years. I was hoping they would work properly this year but they don’t.

### 5/5 — Add student function

*2026-08-12, version 1.5.0*

I really like this app it truck does give me peace of mind knowing my son got to school okay. I would really like the app to have a function where the students could track the bus as it’s arriving. There has been times when the bus comes early and my son didn’t know and the app didn’t tell me so he missed the bus. I feel if he was able to have some type of way he was notified he could have run out there in time.

### 1/5 — App keeps closing

*2026-08-08, version 1.5.0*

As I scroll to look for my student’s school to create an account the app just closes repeatedly.

### 4/5 — Manual load notification

*2026-04-17, version 1.5.0*

Please add a push notification option for when a student is manually loaded on the bus. Our school district has a policy that once the student has been manually loaded (i.e. forgot their Smart Tag) five times (“strikes”) in one semester, then the student cannot ride the bus until they find/buy a new Smart Tag. The problem is that there is no system in place to notify parents, until it’s too late and your student is denied a ride home. A simple push notification would be extremely helpful to keep track of manual loads. (Yes I know I can login each day and see how my student loaded.)

### 1/5 — Not reliable

*2026-04-08, version 1.5.0*

Doesn’t update when bus is on the the way it’s only update me while child is at school being picked up.

## Frequently asked questions about SMART tag™ Parent App

### What does the SMART tag™ Parent App do?

The SMART tag™ Parent App provides parents with real-time information about their student's school bus activity. It sends notifications for pick-ups and drop-offs, and keeps parents informed about any delays, route changes, or emergencies related to school transportation.

### What are the key features of the app?

Key features include SMART Alerts for bus arrival and departure notifications, Safety Assurance for instant updates on transportation disruptions, a User-Friendly Design for easy navigation, and access to Dedicated Support & FAQs including district contact information.

### Is the SMART tag™ Parent App free to use?

Yes, the SMART tag™ Parent App is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a complimentary service for parents in participating school districts.

### Who is this app intended for?

This app is specifically designed for parents whose children attend a school district that uses the SMART tag™ system for student transportation. It aims to enhance communication and provide peace of mind regarding student travel.

### How does the app ensure student safety?

The app prioritizes student safety by providing timely and accurate information. Parents receive immediate alerts about their student's bus status and any potential issues, allowing them to be proactive and informed about their child's journey.

## Version history (last 5 releases)

### 1.5.0 — 2026-03-04

Bug improvements

### 1.4.6 — 2025-05-15

General updates and improvements

### 1.3.15 — 2024-11-03

General app improvements and bug fixes.

### 1.3.9 — 2024-09-05

Minor improvements and bug fixes.

### 1.3.8 — 2024-08-30

Minor improvements and bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*