# Smart Tales ® Learning Games — user reviews > 367 indexed App Store user reviews of Smart Tales ® Learning Games by Marshmallow Games SRL, rated 4.60/5 from 17,951 ratings. - Source: https://appshunter.io/ios/app/smart-tales-learning-games/id1452196861/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-tales-learning-games/id1452196861.md - Rating breakdown: 5★ 13,880 · 4★ 2,128 · 3★ 885 · 2★ 408 · 1★ 650 ## What do users think of Smart Tales ® Learning Games? Overall sentiment: mixed **Pros** - 🚀 Improved school performance - 👍 Engaging and fun for kids - 🤩 Positive impact on child's mood - 🎉 Great content and creativity - 💯 Effective learning tool **Cons** - 🐛 Errors and bugs in the app - 💰 Expensive subscription - 🔒 Lack of family sharing - ⚠️ Inappropriate content for kids - 🤯 Confusing and frustrating user experience **Commonly reported bugs** - App crashes and freezes - Incorrect shape identification - Subscription issues and double charges - Content not loading properly - Accessibility features not working as expected **Most requested features** - More writing and grade-level options - Improved voice-text synchronization - Better customization for child's level - Easier unsubscription process - Compatibility with family sharing ## Newest reviews (11 of 367) ### 2/5 — Robbed *2026-07-16, version 5.2.4* So i figure ill test this ap see how my kid does. Shes 8 struggles with reading n writing n nothing grabs her attention So i choose 7 days free. 1 something a week billed yearly. It installs immediatly im billed back to back 1.99 then 89.99. Ummmm that was not the deal. So i go to cancel blocking payment n remove. I dont do shady n i see theres an array of plans. Priced same different plan names. Thoroughly confused maybe i need the app Added thought. Sure seems to be alot of the same complaint for the negative reviews. Whats the saying if 2 or more are saying it it must be true! Neginming to thing the good reviews are fake. Just a thought. And if ur reading trying to decide if you will take a chance. Just use your cash app. Your able to block payees For example i keep zero money in the immediate account, i keep in savings that has overdraft off. So when the crooks like here tried to collect they were declined. Now i go block them. No loss. Try it. Ull change the way you subscribe 😁 ### 3/5 — Beverly *2026-06-27, version 5.2.3* I love this! ### 4/5 — Kinda good *2026-04-09, version 5.1.4* 4 stars ### 3/5 — The promotion is a lie *2026-03-28, version 5.1.3* I was all for keeping the app with the 1 week free and $1.73 a week charge as the promotion to download the app advertised. Then come to find out they charge the full 89.99 all at once free trial ends. Had to cancel app due this can’t afford to pay all at once. Fix your ads to be truthful and not bait and switch. Overall my daughter did love the app and games. If you can afford to pay all at once I do recommend the app. ### 4/5 — Totally worth the subscription *2026-03-25, version 5.1.3* I was skeptical at first, but after the free trial I decided to subscribe. My son is actually learning while having fun, and I feel better knowing he’s using something safe and meaningful. ### 2/5 — Unsure *2026-03-12, version 5.1.2* I downloaded this app after a recommendation from another parent after downloading the game an choosing the free trial option which was 7 days I was hopeful my kiddo would enjoy it. With the free trial he was able to only access a limited amount of the game I was aware of this because it was a free trial. After 2 days there was a subscription charge for the game I reached out to customer support regarding this via email as there is no number available hot no response about my inquiry. I sent another email still no response. Logging into the online account I was still unable to change the subscription or manage the account the date stated the account deadline is 1/1/2026 I downloaded the game on 3/8/2026. If you are thinking of downloading this game please reconsider. ### 3/5 — I look it but something wrong *2026-03-11, version 5.1.2* I really like the game but when it says that I’m out of hearts to play my child starts crying ### 1/5 — So bad *2026-02-28* So my child is 4 but he said he has already learnt this when he was 3. it’s a good game it’s just to childish or babyish so I can’t really say good to be 4+. I think it should be 0+ because the kids already learnt it when they’re like 3. So it doesn’t really teach your kids much because they’ve already learnt it in school with me with me not for that night trying to learn it now so it’s just bad. **Developer response:** Hello! Have you tried to get your kiddo to play with games for older kids? Smart Tales is designed for kids 3 to 11 and with almost 3000 games and stories, we're confident your little one will find activities aligned with his level. ### 3/5 — How many times you can play. *2026-02-25, version 5.1.1* I don’t like that you can’t play as much as you want. It’s very frustrating and you should change it! Although I really like the lessons. (That is why I rated three stars.) ### 1/5 — Don't buy *2026-02-25, version 5.1.1* Was going to use trail but they pressure you to buy it for cheaper without trail. So I did and I immediately requested a refund, because it was not what I expected. But they won't give me a refund. I've canceled my subscription within an hour of buying it. ### 1/5 — "Free Trial" with everything locked *2026-02-12* 7 day trial but 99% of the content is locked. It's wild charging over $100 for the year when you cannot properly test the product. **Developer response:** Hello, sorry for the inconvenience. Are you sure you've actually activated our 7 days free trial? We're certain that the app is fully unlocked during the 7 days period. Best. ## Most critical reviews (10 lowest-rated) ### 1/5 — It's not free *2026-08-06* It makes it look free but it's not ### 1/5 — Waste of money *2026-08-04, version 5.2.5* Ridiculous company, do not make the mistake of downloading this app. For a 5th grade child who is very smart they have her tracing letters ### 1/5 — Waste of money *2026-07-26, version 5.2.5* Ridiculous company ### 1/5 — QR CODE to use on other devices doesn’t work *2026-07-16* Having downloaded this on my phone to setup the account, I thought it would be pretty simple to log in the kids on their tablets. However the QR code is completely rubbish. I have tried all 3 devices to try and get even one of them to scan it. I’m livid. Apple did a hide-my-email so that wasn’t helpful either. I’ve cancelled the subscription before we can even use the trial. All I got was a waste of my time and 3 disappointed kids. ### 1/5 — Riley Kansas Gray *2026-06-10, version 5.2.2* Lombardo ### 1/5 — No reminder to cancel! *2026-06-02* I started a trial for my 5 year old who found it too babyish and not interesting. I forgot to uninstall it and then got billed £69.99 for an annual subscription! Appealed it with Apple but they've rejected my appeal so I'm out of pocket 70 quid for nothing :((( I feel cheated. I feel we should have been sent a reminder that a subscription was about to start and that we needed to cancel now if we don't want to proceed. We just can't afford that amount of money to be wasted, and I'm sure it's the same with many people these days. ### 1/5 — Is a pay app *2026-05-16, version 5.2* I don’t like to pay for something that I can find in YouTube and customize by myself ### 1/5 — Stop asking for a review every ten seconds *2026-04-17, version 5.1.5* I just downloaded the app how am I supposed to rate it. One star for asking for a rating 30 times during setup. ### 1/5 — Careful *2026-04-10, version 5.1.4* I cancelled my free trial the same day I downloaded the app and they immediately charged me the ENTIRE YEAR! ### 1/5 — Kid’s Mental health hazard *2026-03-25, version 5.1.3* As navigation for certain pages are missing triggering anger in toddlers or kids. Uncontrollable behavior. Also if your amount for a year is deducted it is not refundable. Unethical customer care. There is no proper requirement if you sneak peak. They are using Unicef for selling purpose don’t get fooled. More distraction within learning so don’t expect more from kids after using the app. Give Dave app a try- a free one but less content will be sufficient. Requesting Apple to remove smart tales from App Store. ## Most praised reviews (10 highest-rated) ### 5/5 — I LOVE THIS *2026-07-02* My mum is so grateful she got me this. I love her the best with all my heart. ### 5/5 — Very good *2026-05-28, version 5.2.1* It’s great app. How I wish they can reduce the amount we pay ### 5/5 — Good bedtime routine *2026-05-27, version 5.2.1* Great interactive stories for wind-down time. A bit slow to load sometimes but worth it. ### 5/5 — Sooo good *2026-05-23, version 5.2* Amazing ### 5/5 — Perfect for learning through play *2026-03-25, version 5.1.3* I love that it’s both educational and fun. My son can use it on his own, and I can track his progress easily. One of the best kids’ apps we’ve tried. ### 5/5 — A great alternative to passive videos *2026-03-24, version 5.1.3* Finally something different from the usual passive video content. My son is more engaged and interacts much more. Giving 4 stars only because I’d love to see even more content added. ### 5/5 — Finally something educational that kids actually enjoy! *2026-03-24, version 5.1.3* My 5-year-old uses this app every day and I don’t have to “convince” him to learn anymore. The activities are super engaging and I can really see improvement, especially in reading. Highly recọmmend! ### 5/5 — I love it *2026-02-16, version 5.1* They have a short education for kids. They have cute games too, and any age can play. You can get this game for free. Have some fun with your kids any type. ### 5/5 — Gojo *2026-02-08, version 5.1* SOOOOOO FUN ### 5/5 — Fun and educational *2026-02-07, version 5.1* My kid loves it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*