# Smart Things: Remote Control — user reviews

> 22 indexed App Store user reviews of Smart Things by Smart Electronics Inc, rated 4.20/5 from 175 ratings.

- Source: https://appshunter.io/ios/app/smart-things-remote-control/id6757602001/reviews
- App overview in markdown: https://appshunter.io/ios/app/smart-things-remote-control/id6757602001.md
- Rating breakdown: 5★ 133 · 4★ 5 · 3★ 4 · 2★ 1 · 1★ 32

## Newest reviews (8 of 22)

### 1/5 — Linking issue

*2026-04-12*

Barcode not connecting

### 1/5 — Brutal

*2026-04-07, version 1.2*

Rip off

### 1/5 — Doesn’t work

*2026-04-02*

I was told by your previous app to download the new version. In doing so I agreed to the $19.99 fee but no matter what I do it will not allow me past the subscription fee page. It just keeps telling me to manage my subscription. Can’t open the app any further to use it.

### 1/5 — Abusivo

*2026-03-09*

100 reais por mês para usar um app de controle remoto!  O pessoal enlouqueceu!  Adeus!

### 1/5 — App fake

*2026-03-07*

Lixo

### 1/5 — Doesn’t work

*2026-02-15*

Won’t let me add home. Won’t let me add device.

### 1/5 — Not Samsung APP

*2026-02-05*

It’s not official app

### 1/5 — Useless app

*2026-02-05*

Following the directions step-by-step included in the directions for a refrigerator did absolutely nothing. Cannot get the refrigerator added, the app will not recognize the QR code.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-06-07*

Why is this so hard to do. I just want to setup my Lennox mini-splits but the instructions are awful and don’t seem to work!

### 1/5 — Useless

*2026-05-14*

Doesn’t hook up to anything and will take you’re money and won’t cancel your subscription. And won’t notify you if they actually got an email to cancel since that’s their only means of canceling

### 1/5 — Very sneaky, not functional

*2026-05-02*

It won’t show the optional free option until you keep the app open for a while. It says that one can add a device by scanning an appliance barcode, but it doesn’t work.  Very disappointing.

### 1/5 — Bad

*2026-04-27*

They make it look similar to the app called SmartThings from Samsung, they call their name of the app Smart Thing with a space! So you get tricked in and taking this app instead of the original app. You should all know that the Samsung SmartThings app is FREE And this app is very expensive.

### 1/5 — Cancel my subscription

*2026-04-27*

I couldn’t use this product and when I hit the link to cancel I’m subscription it mysteriously doesn’t work.  

I want my money back!!

### 1/5 — Scam

*2026-04-27, version 1.3*

This is a scam

### 1/5 — lixo

*2026-04-22*

essa bosta não presta, toda hora que entra aparece opção de compra na tela, eh de perder a paciência mesmo

### 1/5 — Not the official Samsung app

*2026-04-22*

Almost scammed me into buying a subscription - beware.

### 1/5 — I’m $3,000 dryer won’t link

*2026-04-21*

Bought band new Samsung bespoke washer/dyer combo. I paid for the smart things subscription. When attempting to scan the QR code to add the unit, the app does nothing.

### 1/5 — It's terrible

*2026-04-16*

I paid a subscription, but it doesn't works. It doesn’t work at all; it’s a useless app.

## Most praised reviews (4 highest-rated)

### 5/5 — Golpe

*2026-03-31*

Baixei o app e o mesmo cobrou R$ 99,00 sem minha autorização, não consigo entrar no app para cancelar, e quando tento entrar fala para contratar o plano, isso é um absurdo.
Preciso que cancele caso contrário vou tomar decisões cabíveis contra essa empresa.

### 5/5 — Perfeito

*2026-03-12*

Ótima

### 5/5 — All good

*2026-03-03*

The app works great it’s exactly what I looking for

### 5/5 — SAMSUNG SMART

*2026-03-02*

Great app for controlling Samsung devices and managing my smart home. Easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
