# Smart Traveler

> Official State Department app for U.S. travelers with country info and emergency enrollment. (iPhone/iPad app by US Department of State.)

- Source: https://appshunter.io/ios/app/smart-traveler/id442693988 (this page in markdown: same URL + `.md`)
- Developer: [US Department of State](https://appshunter.io/developer/442693991)
- Category: Travel, News
- Price: Free
- Rating: 4.60/5 from 13,248 App Store ratings · 239 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 6 MB
- Languages: American English
- Released: 2011-06-14
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smart-traveler/id442693988/reviews.md

## What is Smart Traveler?

Smart Traveler, the official State Department app for U.S. travelers, 
invites you to see the world with easy access to frequently updated official country information, travel advisories, U.S. embassy locations, and more.

Smart Traveler also provides access to the State Department's free Smart Traveler Enrollment Program (STEP). 
STEP enrollment enables the State Department to better assist you in emergencies such as natural disasters, 
unrest in foreign countries, or lost/stolen passports overseas. During your travels, 
STEP can help your family and friends reach you in an emergency.

Smart Traveler also provides quick access to the Department's Consular Affairs Facebook and Twitter pages.

## Key features

- Official country information
- Travel advisories
- U.S. embassy locations
- Smart Traveler Enrollment Program (STEP)
- Emergency assistance
- Consular Affairs social media access

## What do users think of Smart Traveler?

Overall sentiment: negative

**Pros**

- 🚀 Comprehensive information
- 🔒 Provides a sense of security
- 👍 User-friendly
- 🚀 Informative and helpful

**Cons**

- 🐛 Incorrect country information
- 🐛 Broken functionality
- 🐛 Outdated information
- 🐛 Difficult to navigate
- 🐛 Login issues
- 🐛 Blank screens

**Commonly reported bugs**

- Clicking on Israel takes user to Iceland information
- Clicking on Austria takes user to Australia information
- Clicking on Liechtenstein takes user to Lesotho information
- STEP program not working
- Unable to view countries on app

**Most requested features**

- Sync account information across devices
- Hyperlink contact information
- Add domestic travel information
- Improve country search functionality
- Provide more frequent updates

## Recent user reviews (10 of 239)

All indexed reviews: https://appshunter.io/ios/app/smart-traveler/id442693988/reviews.md

### 1/5 — no work

*2026-08-19, version 2.3*

downloaded app and logged in with existing account. first time it let me see various things (like “manage alerts” in STEP), but now all I get is a blank page under STEP

no way to log out 

app support link on app store says “not found”

completely dead. relaunching no help.

### 1/5 — Glitchy App

*2026-08-11, version 2.3*

I have been using this app for years and have found it to be glitchy. Sometimes you cannot enroll trips abroad using the app due to blank screen and inoperative menus. Seems to occur when I am logging in while in another country.

### 1/5 — Help

*2026-08-07, version 2.3*

Does not show travel advisory anymore

### 1/5 — Doesn’t work

*2026-08-04, version 2.3*

Won’t work you open the app the warning page is not having any information. They need fix it used be helpful app!

### 1/5 — Errors

*2026-07-21, version 2.3*

I keep getting an error every time I select a country!  I tried deleting it and reinstalling, but didn't help.  The app used to work great when it first came out but apparently not anymore for whatever reason.

### 1/5 — Website is down

*2026-07-20, version 2.3*

It was working perfectly fine, but now it doesn’t work at all please fix it

### 1/5 — Isn’t working

*2026-07-19, version 2.3*

I try to check countries I’m traveling to and I get a message saying “error”

### 1/5 — Doesn’t work

*2026-07-18, version 2.3*

Unable to get any updates or advisories. Keeps saying error

### 1/5 — No data on any country

*2026-07-15, version 2.3*

No matter what country I search for, the following error message appears: 

“APIError::ProcessingError [Error: The data couldn't be read because it is missing.]”

Is this app no longer supported?

### 1/5 — VERY BAD

*2026-07-11, version 2.3*

Bad

## Frequently asked questions about Smart Traveler

### What does the Smart Traveler app do?

This app provides U.S. travelers with easy access to frequently updated official country information, travel advisories, and U.S. embassy locations. It also offers enrollment in the free Smart Traveler Enrollment Program (STEP).

### What is the Smart Traveler Enrollment Program (STEP)?

STEP is a free service that enables the State Department to better assist you in emergencies abroad, such as natural disasters or civil unrest. It also helps your family and friends reach you in an emergency.

### Is the Smart Traveler app free to use?

Yes, the Smart Traveler app is completely free to download and use. There are no in-app purchases or advertisements mentioned.

### Who is this app intended for?

The app is designed for U.S. travelers planning to go abroad. It provides essential information and services to help ensure their safety and well-being during international trips.

### Can I get help in an emergency with this app?

Yes, by enrolling in the STEP program through the app, the State Department can better assist you in emergencies. Your enrollment also helps your family and friends contact you if an emergency arises.

## Version history (last 5 releases)

### 2.3 — 2023-09-28

Updated Twitter link to X

### 2.2 — 2022-12-07

Add support for iOS 15+ and performance enhancements.

### 2.1 — 2022-08-11

Minor bug fixes and performance enhancements

### 2.0 — 2021-07-22

Bug Fixes - Scrolling issues fixed

### 1.6 — 2019-06-17

Privacy Policy link has been added to the About page.

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## More apps by US Department of State

- [ZephAir](https://appshunter.io/ios/app/zephair/id1518837988)
- [US Alumni JO](https://appshunter.io/ios/app/us-alumni-jo/id1528233497)

All apps by US Department of State: https://appshunter.io/developer/442693991

## Related topics

[smart traveler enrollment program](https://appshunter.io/ios/topics/smart-traveler-enrollment-program) · [step travel](https://appshunter.io/ios/topics/step-travel) · [us embassy](https://appshunter.io/ios/topics/us-embassy) · [step travel advisory](https://appshunter.io/ios/topics/step-travel-advisory) · [step travel program](https://appshunter.io/ios/topics/step-travel-program) · [step travel gov](https://appshunter.io/ios/topics/step-travel-gov) · [step us embassy](https://appshunter.io/ios/topics/step-us-embassy) · [step us government](https://appshunter.io/ios/topics/step-us-government) · [state department](https://appshunter.io/ios/topics/state-department) · [state department smart traveler](https://appshunter.io/ios/topics/state-department-smart-traveler) · [us state department](https://appshunter.io/ios/topics/us-state-department) · [state department travel](https://appshunter.io/ios/topics/state-department-travel) · [step state department](https://appshunter.io/ios/topics/step-state-department) · [step us state department](https://appshunter.io/ios/topics/step-us-state-department) · [step us travel](https://appshunter.io/ios/topics/step-us-travel) · [safe traveler enrollment program](https://appshunter.io/ios/topics/safe-traveler-enrollment-program) · [department of state](https://appshunter.io/ios/topics/department-of-state) · [united states travel](https://appshunter.io/ios/topics/united-states-travel) · [alert traveler](https://appshunter.io/ios/topics/alert-traveler) · [geoblue travel insurance](https://appshunter.io/ios/topics/geoblue-travel-insurance)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*