# Smart Traveller (ST) — Global Airport：Digital Rewards

> Global airport rewards program for premium travel services and privileges. (iPhone/iPad app by Arrture Group Ltd.)

- Source: https://appshunter.io/ios/app/smart-traveller-st/id1489737294 (this page in markdown: same URL + `.md`)
- Developer: [Arrture Group Ltd](https://appshunter.io/developer/1211546811)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 2.40/5 from 12 App Store ratings · 21 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 83 MB
- Languages: American English, French (France), Chinese (Simplified, China), Chinese (Traditional, Taiwan), Turkish
- Released: 2019-12-02
- Data updated: 2026-08-15
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/smart-traveller-st/id1489737294/reviews.md

## What is Smart Traveller (ST)?

Smart Traveller, our Global Airport Rewards Programme, gives every traveller a reason to reward themselves effortlessly at every interaction when on the go.

Dedicated to help immerse and reward each time you enjoy premium airport services of Plaza Premium Group. Smart Traveller opens up a world of privileges to make travelling with us even better.

From a well-needed rest in our premium lounges, to satisfying a dessert craving before boarding in one of our restaurants, or a nap between flights in our hotels, whether it is for business or pleasure, or on departure, transit or arrival at the airport, we reward you for travelling smart.

Become a Smart Traveller today. Download and register the Smart Traveller mobile app to navigate and enhance your airport experience.  

Be a Smart Traveller. 
Travel Smart, Travel Better. 

Commited to make your travel experience better, the brands by Plaza Premium Group is a staple of international premium airport service experiences globally. 
The Group strives to make the airport experience exceptional for all travellers, going beyond expectations whether at departure, in transit or through arrivals.

The Group comprises four core airport services, Airport Lounge, Airport Transit Hotel, Airport Meet & Greet and Airport Dining. 

Unlock your travelling experience with Plaza Premium Group as a Smart Traveller. Begin your discovery at over 50 Plaza Premium Lounge and Plaza Premium First brands across the globe, as well Root98 in Hong Kong and Canada, plus Flight Club in Malaysia.

## Key features

- Global airport rewards program
- Earn rewards on premium services
- Access lounges, hotels, and dining
- Exclusive travel privileges
- Enhance airport experience

## Recent user reviews (10 of 21)

All indexed reviews: https://appshunter.io/ios/app/smart-traveller-st/id1489737294/reviews.md

### 1/5 — Kafkaesque

*2026-07-22*

Not only was using a navigating this app a complete nightmare, but being forced to download an app AND create an account to order food in the lounge is absolutely diabolical. You’re telling me I have to wait God knows how long for the slow lounge Wi-Fi to complete an 86 MB download. You’re completely out of your mind. Not to mention when I actually scan the QR code, it failed about three out of every four attempts. It turns out I have to pay for the food when I’ve already paid for the lounge via credit card benefits. What an absolutely confusing mess.

### 1/5 — Scary ? Phishing ?

*2026-05-07*

Being an iata member, I Rcvd email to sign in on this app to enter a contest .  DL ok but when it came to verification, it is forcing me to validate acct using a China number which I don’t have 
- doesn’t even give me an option to change to my current number

### 1/5 — Not easy to use and navigate

*2025-11-21*

was told to download this to unlock a power bank charging station. the app has no directions or easy way to find any products, including the power bank charging offering.

### 1/5 — Terrible

*2025-10-21*

Terrible

### 1/5 — Garbage User Experience

*2025-08-24*

I registered, set password, they emailed me 4 separate emails - one a confirmation link and 3 free vouchers. I validated. I downloaded load the app. Email invalid. Went to browser login. Try password reset- invalid email. You people literally sent me 4 emails to my email address including a confirmation link. Come on. Be better!

### 1/5 — Utter trash

*2025-05-21, version 3.5.3*

Never have I come across such a useless and utterly inept deployment of technology!  The app is blatantly just trying to screw as much personal data from you as possible, including credit card data, with T&Cs that expressly remove personal data protection rights!  To book any Plaza Premium Lounge it sends you to their website, which also doesn’t work! Imagine being in a business where your ONLY means of accepting upfront bookings doesn’t work.  The chat “assistant” only sends you back to the same links and emails elicit no response either!  Shouldn’t be allowed on Apple Store as clearly breaches the data privacy
laws of many nations, including the UK, EU and US!

### 1/5 — Scam alert

*2025-05-10*

Fraud app

### 3/5 — Get help activating account

*2025-01-22, version 3.1.3*

I had issues getting the activation email to setup my account. It seems to be a common problem! 

However I made an enquiry through their website and then they got back to me by email. It was sorted out manually by them after a couple of days! 

I recommend you contact them through the contact form on their website, if you do not get the activation code-email.

Hopefully they will sort out this bug soon 🙏

### 1/5 — Useless

*2023-07-09*

Doesn’t keep your purchases passes. I had to go hunting for them and sadly customer service for premium lounge passes is the worst.

### 1/5 — Scammy

*2023-04-11*

I used a lounge at the Toronto airport and was asked to sign up for this. It was not needed.

## Frequently asked questions about Smart Traveller (ST)

### What is Smart Traveller?

Smart Traveller is a global airport rewards program designed to reward travelers for using premium airport services offered by Plaza Premium Group, including lounges, hotels, and dining.

### How do I earn rewards with Smart Traveller?

You earn rewards by interacting with and using premium airport services from Plaza Premium Group brands, such as their lounges, transit hotels, and dining establishments worldwide.

### What kind of airport services can I access with Smart Traveller?

Smart Traveller allows you to access a range of services including premium airport lounges, airport transit hotels for naps between flights, and dining options at participating locations.

### Does Smart Traveller have ads?

Yes, Smart Traveller contains advertisements, as indicated by its ad-supported model.

### What is the age rating for Smart Traveller?

Smart Traveller has an age rating of 17+, meaning it is intended for mature users.

### On which devices can I use Smart Traveller?

Smart Traveller is available for use on iPhones and iPods.

### How often is Smart Traveller updated?

The latest version of Smart Traveller is 3.9.1, and it was last updated on March 17, 2026, indicating a recent update.

### What is the user rating for Smart Traveller?

Smart Traveller has a user rating of 2.5 stars based on 8 ratings, suggesting mixed user satisfaction.

## Version history (last 5 releases)

### 3.9.11 — 2026-08-14

We made periodic improvements to the app to deliver an even better Smart Traveller experience.

### 3.9.10 — 2026-07-28

We made periodic improvements to the app to deliver an even better Smart Traveller experience.

### 3.9.9 — 2026-07-07

We made periodic improvements to the app to deliver an even better Smart Traveller experience.

### 3.9.8 — 2026-06-30

We made periodic improvements to the app to deliver an even better Smart Traveller experience.

### 3.9.7 — 2026-06-16

We made periodic improvements to the app to deliver an even better Smart Traveller experience.

## Apps similar to Smart Traveller (ST)

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Fly Taiwan:Book cheap flights](https://appshunter.io/ios/app/fly-taiwanbook-cheap-flights/id1350249160) | 4.4 (7) | Free | Travel |
| [Unique Hotel Innere Enge](https://appshunter.io/ios/app/unique-hotel-innere-enge/id1351737880) | — | Free | Travel |
| [Royal Botanic Garden Sydney](https://appshunter.io/ios/app/royal-botanic-garden-sydney/id1332941220) | 3.0 (2) | Free | Travel |
| [Go Hotel Life](https://appshunter.io/ios/app/go-hotel-life/id1318522300) | 2.7 (15) | Free | Travel |
| [A Chalon](https://appshunter.io/ios/app/a-chalon/id1290702920) | — | Free | Travel |
| [Harvest Hosts - RV Camping](https://appshunter.io/ios/app/harvest-hosts-rv-camping/id1321631420) | 4.9 (64,833) | Free | Travel |

## More apps by Arrture Group Ltd

- [ISG PORTPAL](https://appshunter.io/ios/app/isg-portpal/id1588042796)

All apps by Arrture Group Ltd: https://appshunter.io/developer/1211546811

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*