# Smart-VPN — user reviews > 19 indexed App Store user reviews of Smart by DrayTek Corp., rated 4.30/5 from 4 ratings. - Source: https://appshunter.io/ios/app/smart-vpn/id1071356755/reviews - App overview in markdown: https://appshunter.io/ios/app/smart-vpn/id1071356755.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (1 of 19) ### 1/5 — Disconnecting *2016-04-12, version 1.0* App was working great until new update, now connection made but as soon as Remote Desktop session starts vpn disconnects. Tried on my phone using version 1.0 and works no problems. Please fix! ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes every time *2025-11-19, version 1.9.9* This version, 1.9.9 (2) crashes on iPhone running iOS 18.6.2 the moment you try establish VPN. Come on DrayTek, get it sorted. ### 1/5 — Pathetic 👎🏼 *2025-09-24, version 1.9.9* Hence why I’m replacing all our routers with Mikrotik. Goodbye. 👋🏼 ### 1/5 — Apps broken on latest IOS version *2025-08-27, version 1.9.9* SSL VPN when enabled crashes the app ### 1/5 — Not Working Anymore *2025-07-26, version 1.9.7* Not working on IOS 18.5 (iPhone 14) ### 1/5 — IOS 16 doesn’t work *2022-11-23, version 1.9.0* Doesn’t work on iOS 16. Was already terribly outdated. Now doesn’t work at all. Also Draytek vpn is slow. Support have no answers. ### 1/5 — Does not work *2022-02-21, version 1.7.2* iPad mini 5 iOS 15, draytek 2960. Online app notes useless for 2960. 2 days wasted. PPTP works but Apple removed it for no good reason. Windows works ok. ### 1/5 — Stopped working *2021-08-09, version 1.7.2* No longer works after IOS update. ### 1/5 — No connection to server *2020-10-14, version 1.7.2* This version doesn’t seem to work on ios14. Error connecting to server. ### 1/5 — Cannot connect SSL VPN to 3900 router *2019-11-14, version 1.6.1* Try as I might the IOS client just won't connect to our Draytek 3900. We can connect without problem using the Mac and Windows clients. ### 1/5 — Doesn't work *2017-05-25, version 1.3.3* SSL VPN works flawlessly from and windows laptop. This iPhone apps never connects (tried on cellular and wifi. Reworks) saying configuration error. Pity it's the same server, username and password used in both :(. Verify settings already changed to "basic". No way to connect with this app. Disappointing. ## Most praised reviews (8 highest-rated) ### 5/5 — SSL VPN with IOS 17 *2024-04-21, version 1.9.4* Works once you have set up a self signed certificate and imported it to your iPad. Router is a Draytek 2860. ### 5/5 — Brilliant VPN for excellent router *2023-08-19, version 1.9.2* Really easy to set up and works brilliantly. Top software to have if you need access to your home network from anywhere. Lots of options available for configuration if you need it, too. ### 5/5 — The app works fine but??? *2022-09-15, version 1.8.0* The app works fine but there is no simple step by stem guide explaining how to set up the router. For SSL VPN you need to generate a self signed root certificate. Then use draydnns to get a local Let's encrypt certificate. Then make this local certificate the default certificate. Don't forget to download, and install, the self generated Root Certificate to your phone. Once the certificates are in place the rest of the documentation seems OK. Ipsec Xauth is more straight forward but ensure the keys are installed in general Ipsec set up rather than the VPN profile. Hope that helps. ### 5/5 — Great!! *2016-12-18, version 1.3.1* Does what I want but was better than expected. ### 3/5 — Worked perfectly until recently, now won’t connect *2022-12-22* Worked perfectly until recently, now won’t connect ### 3/5 — Average *2018-03-07, version 1.4.0* Would be great if mOTP wasn’t three screens deep, I’d like to open app and be able to open mOTP password straight away not have to go into configuration. ### 2/5 — Stopped connecting with iOS 18 *2025-02-13, version 1.9.5* Worked fine until iOS 18 update , probably just needs an update to the app to fix. ### 2/5 — Does not route data correctly when on the same subnet. *2021-05-31, version 1.7.2* This works really well, IF your local subnet is different to the remote subnet. But if they are the same the data is routed to your local subnet not the remote one. I was told to check the setting to use remote gateway, but that setting does not exist! If it did, it would be perfect. But it doesn’t so this is pretty unusable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*