# SmartAgent Personal Assistant > Mobile assistant for travel agents to manage PNRs and receive real-time business alerts. (iPhone/iPad app by LogNet Information Technologies Ltd..) - Source: https://appshunter.io/ios/app/smartagent-personal-assistant/id1156372188 (this page in markdown: same URL + `.md`) - Developer: [LogNet Information Technologies Ltd.](https://appshunter.io/developer/409803783) - Category: Travel, Productivity - Price: Free - Rating: 4.00/5 from 1 App Store ratings · 1 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 24 MB - Languages: American English - Released: 2017-01-15 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/smartagent-personal-assistant/id1156372188/reviews.md ## What is SmartAgent Personal Assistant? SmartAgent personal assistant is a mobile application that enables travel agents to maximize their business value while delivering an excellent service to their customers. Being optimized for mobile devices, SmartAgent offers an intuitive and easy to use user interface, allowing agents to perform operations on PNRs with a single click using a secure encrypted connection. SmartAgent takes advantage of mobile push notifications in order to notify the travel agent when a truly important event occurs. SmartAgent’s operations are performed in real time directly on the GDS system. Key features: Notification types Available in this version: 1. Reprice event when an available lower fare is found Planned for next major release: 1.Ticketing due event when ticketing deadline is reached 2.PNR/ segment cancellation when an HX status is received from the airline PNR Reprice 1. Backend reprice process supporting both automatic and manual repricing of PNRs. 2. Receive re-price notifications as mobile notifications or by email. 3. Perform manual reprice directly from the mobile device with a single click. Move notifications in and out of the reprice queue with a single click. Notification display 1. Recent notification tab displaying all notifications which have recently arrived. 2. Per event type notification tab with a distinction between operation pending and operation complete notification types. 3. Search for a notification using free text. 4. Share notifications from within the application with a single click. 5. Drill down to detailed PNR display. Restrictions 1. A pre-configuration and a business agreement are required in order to use SmartAgent. 2.Agency approval must to be granted in order for a travel agent to use SmartAgent. ## Key features - Real-time PNR operations - Automated and manual repricing - Mobile push notifications - Fare change alerts - PNR/segment cancellation alerts - Notification search and sharing ## Recent user reviews (1 of 1) All indexed reviews: https://appshunter.io/ios/app/smartagent-personal-assistant/id1156372188/reviews.md ### 4/5 — Missing function *2018-01-04* Great idea of an app but there are few functions are missing. For example why I can’t switch off sending emails in account settings? I want to see everything in the app but not to receive emails. ## Frequently asked questions about SmartAgent Personal Assistant ### What is SmartAgent used for? SmartAgent is a mobile application designed to help travel agents maximize their business value by enabling real-time operations on GDS systems and providing instant notifications for important events like fare changes. ### Does SmartAgent have ads? No, SmartAgent does not contain advertisements, offering an uninterrupted experience for travel agents. ### What kind of notifications does SmartAgent provide? SmartAgent provides notifications for reprice events when a lower fare is found. Future updates plan to include ticketing due events and PNR/segment cancellations. ### How does SmartAgent handle PNR repricing? SmartAgent supports both automatic and manual repricing of PNRs directly from a mobile device with a single click. Notifications for these events can be received via mobile push or email. ### What are the requirements to use SmartAgent? To use SmartAgent, a pre-configuration and a business agreement are required. Additionally, agency approval must be granted for a travel agent to access and utilize the application. ### On which devices can I use SmartAgent? SmartAgent is currently optimized for mobile devices and is available on iPhones. The app was last updated on May 7, 2025, with version 4.0.2. ### How is the notification display organized in SmartAgent? Notifications are organized into a recent notification tab and per-event type tabs distinguishing between pending and completed operations. Users can also search for specific notifications using free text. ### What is the user sentiment for SmartAgent? SmartAgent has a rating of 4.0 stars from 1 rating, indicating a generally positive user experience based on available data. ## Version history (last 5 releases) ### 4.0.2 — 2025-05-07 - Performance improvements - Squashed a few bugs for better stability ### 4.0.1 — 2022-07-10 Couple of bugs were fixed ### 4.0.0 — 2022-07-03 - Added account deletion option - UI improvements ### 3.0.4 — 2020-05-31 Fix application crash on multiple notifications removal Added highlighting for non HK segments Updated API server URL Changed notification time format to local client timezone ### 3.0.3 — 2019-10-16 In this version we fixed a bug with missing information about flights ## Apps similar to SmartAgent Personal Assistant | App | Rating | Price | Category | | --- | --- | --- | --- | | [White Label Travel App](https://appshunter.io/ios/app/white-label-travel-app/id1642906695) | — | Free | Travel | | [TTS Corporate](https://appshunter.io/ios/app/tts-corporate/id952232972) | — | Free | Travel | | [TTS Consolidator](https://appshunter.io/ios/app/tts-consolidator/id1457333951) | — | Free | Travel | | [PolarPRO by Quark Expeditions](https://appshunter.io/ios/app/polarpro-by-quark-expeditions/id1527561944) | 1.0 (1) | Free | Travel | | [TravelMobile Safe Trip](https://appshunter.io/ios/app/travelmobile-safe-trip/id1209428946) | — | Free | Travel | | [Al Safari Travel](https://appshunter.io/ios/app/al-safari-travel/id1627572528) | 4.0 (1) | Free | Travel | ## Related topics [personal information](https://appshunter.io/ios/topics/personal-information) · [personal assistant travel](https://appshunter.io/ios/topics/personal-assistant-travel) · [travelport mobile agent](https://appshunter.io/ios/topics/travelport-mobile-agent) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*