# SmartBike Lab

> Technical diagnostic and support tool for MAHLE SmartBike Systems electric bicycles. (iPhone/iPad app by MAHLE SMARTBIKE SYSTEMS SL..)

- Source: https://appshunter.io/ios/app/smartbike-lab/id1568114221 (this page in markdown: same URL + `.md`)
- Developer: [MAHLE SMARTBIKE SYSTEMS SL.](https://appshunter.io/developer/1566348478)
- Category: Utilities, Sports
- Price: Free
- Rating: 1.50/5 from 4 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 23 MB
- Languages: German (Germany), American English, French (France), Italian, Dutch, European Portuguese, European Spanish
- Released: 2021-12-17
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smartbike-lab/id1568114221/reviews.md

## What is SmartBike Lab?

SmartBike Lab is a MAHLE SmartBike Systems smartphone application designed especially for stores and suppliers of electric bicycles that uses any MAHLE SmartBike System for technical support and diagnosis. It is compatible with most of the products and systems designed by MAHLE SmartBikes . The function of this application is to connect the eBike to the  mobile phone of the technical service user, in order to directly carry out procedures such as diagnosis, reparation, set-up and updating or the replacement of components in case of a malfunction.
A store should have a User Account authorized and provided by the brand, enabling it to operate the application.
The diagnosis can be carried out on the devices manufactured by MAHLE SmartBike as well as compatible technologies from other electric bicycle manufacturing brands, due to the lack of third party diagnostic tools, the MAHLE SmartBike Lab® application is frequently opted for by other brands with HMI produced by MAHLE Smartbikes. 
Any procedures carried out on compliant eBikes are saved on the cloud for future reference.


Functionality:
Diagnosis and Device Installation
You can check stablished motor maps and adjust them, to check ebike and devices status and information, to use installation guides provided by your brand and to install new device Installation
Engineering Mode
This mode let you see devices information in real time while you are interacting with your connected ebike. There is also a helpful option to record situations where dealers want to report some specific behaviour of ebike.
Settings
You can adjust your personal information, security and privacy options, units, to see in which brands you are an autorished dealer and language settings.

## Key features

- E-bike diagnosis
- Device installation
- Component updates
- Real-time engineering mode
- Cloud data saving
- Dealer authorization management

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/smartbike-lab/id1568114221/reviews.md

### 1/5 — Probleme mit Mailversand

*2026-07-06*

Unter IOS keine Möglichkeit gefunden, technische Berichte zu speichern oder zu versenden. Unfassbar- so etwas in 2026

### 1/5 — Not for the plebs

*2026-01-02, version 2.1.0*

I own a mahle bike but I can't log in to the app. I wanted to upgrade my firmware software but no luck.

### 1/5 — Only for dealers

*2024-05-10, version 1.1.0*

Looks a great app but it is not for owners of a Mahle assisted bike. It is for bona fide authorised dealers only and the password is issued by Mahle or Orbea

### 3/5 — L’Apple Watch n’est pas supportée

*2024-04-14*

Quel dommage que l’on ne puisse pas suivre notre rythme cardiaque sur cette application. 
Cela est basique.

### 1/5 — Can't log in

*2022-10-28, version 1.0.7*

An app that asks you to log in but doesn't allow you to register. Utterly useless.

### 1/5 — Should be available for bike owners

*2022-05-28, version 1.0.5*

Why is an app like this not available for the owner of such a bike to carry out their own maintenance and diagnostics.

### 1/5 — App hat nur Fehler

*2022-01-21*

Egal was man anklickt bekommt man die Meldung das ein Fehler aufgetreten sei.

### 1/5 — Schade

*2022-01-13*

Keine Navigation
Kein Querformat

## Frequently asked questions about SmartBike Lab

### What is SmartBike Lab used for?

SmartBike Lab is used by authorized dealers and suppliers to perform technical support and diagnosis on electric bicycles equipped with MAHLE SmartBike Systems. It allows for procedures like diagnosis, repair, setup, and component updates.

### Who can use SmartBike Lab?

Only stores and suppliers with an authorized User Account provided by MAHLE SmartBike Systems can operate the application. It is designed for technical service users.

### Does SmartBike Lab work with e-bikes from other brands?

Yes, SmartBike Lab can perform diagnoses on devices manufactured by MAHLE SmartBike as well as compatible technologies from other electric bicycle brands that use MAHLE HMI.

### What kind of information can I see in Engineering Mode?

In Engineering Mode, you can view device information in real time while interacting with a connected e-bike. It also offers an option to record specific e-bike behaviors reported by dealers.

### Is my data saved when using SmartBike Lab?

Yes, any procedures carried out on compliant e-bikes are saved on the cloud for future reference, providing a history of maintenance and diagnostics.

### What devices is SmartBike Lab compatible with?

SmartBike Lab is compatible with iPhone and iPod devices. It is designed to work with most products and systems developed by MAHLE SmartBikes.

### How often is SmartBike Lab updated?

The latest version of SmartBike Lab is 2.1.1, last updated on February 10, 2026. While the last update date seems in the future, this indicates ongoing development and support.

### What is the user rating for SmartBike Lab?

SmartBike Lab has a user rating of 2.0 stars based on 2 ratings. This suggests that current users have had a mixed or negative experience with the application.

## Version history (last 5 releases)

### 2.3.0 — 2026-06-23

- Introduced FOTA V2 with support for X20 Gen 2
- Added FOTA support for the M40 system
- Added Liquid Glass support
- Implemented M40 motor maps for SOP2, including Smart level and traction control
- Introduced a new Motor Maps view

### 2.2.0 — 2026-04-16

- New BLE connection flow
- M40 Motor Maps
- Improved support for Trio Pairing
- Improved support for M40 errors

### 2.1.1 — 2026-02-10

- Bugfixing

### 2.1.0 — 2025-08-05

- Basic support for new systems
- Interface improvements
- Miscellaneous bug fixes
- Basic end-of-line functions

### 2.0.1 — 2025-06-09

User Interface overhaul
Stability upgrades
Extended XS systems support
Miscellaneous bug fixing
Core functionalities rework

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## More apps by MAHLE SMARTBIKE SYSTEMS SL.

- [My SmartBike](https://appshunter.io/ios/app/my-smartbike/id1566348476)

All apps by MAHLE SMARTBIKE SYSTEMS SL.: https://appshunter.io/developer/1566348478

## Related topics

[ebikemotion](https://appshunter.io/ios/topics/ebikemotion) · [mahle](https://appshunter.io/ios/topics/mahle) · [smart bike](https://appshunter.io/ios/topics/smart-bike)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*