# Smartcity 311

> Municipal officer app for managing city operations, reporting, and inspections in the field. (iPhone/iPad app by CIVIC SOLUTIONS PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/smartcity-311/id6456412772 (this page in markdown: same URL + `.md`)
- Developer: [CIVIC SOLUTIONS PRIVATE LIMITED](https://appshunter.io/developer/1095650765)
- Category: Utilities, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 114 MB
- Languages: American English
- Released: 2023-08-26
- Data updated: 2026-09-11
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smartcity-311/id6456412772/reviews.md

## What is Smartcity 311?

> SmartCity 311 — Municipal Officer App

SmartCity 311 empowers municipal officers to manage city operations from the field. Report issues, conduct inspections, capture evidence, and track resolutions — all from your phone.

Key Features:

• Field Reports — Create geo-tagged reports with GPS location, photos, and selfie verification
• E-Challan — Issue on-spot fines with QR code payment, digital receipts, and PDF generation
• Inspections — Conduct STP, WDS, industrial, water chlorine, and night inspections with structured forms
• Encroachment — Record violations, capture photos, generate QR-coded notices, and process payments
• Complaint Management — Track citizen complaints, update status, and attach resolution evidence
• QR Scanner — Scan QR codes for fuel dispensing, vehicle checking, and encroachment verification
• Hawkers & Vendors — Register, inspect, and manage street vendor licenses with Aadhaar verification
• Animal Sterilization — Track animal trips, handovers, and sterilization records
• Attendance — Face recognition-based check-in with live location and anti-spoof detection
• Offline Support — SQLite sync for areas with poor connectivity
• Multi-language — Supports English, Hindi, Gujarati, and more
• Push Notifications — Real-time alerts for assignments, approvals, and updates
• Dashboard — View daily stats, pending tasks, and performance metrics
• PDF & Excel Export — Generate and share reports directly from the app

Built for municipal corporations across India. Secure, fast, and designed for field use.

## Key features

- Geo-tagged field reports with photo evidence
- On-spot fines with QR code payments
- Structured inspection forms
- Violation recording and notice generation
- Citizen complaint tracking
- QR code scanning for verification
- Face recognition attendance tracking
- Offline data synchronization

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/smartcity-311/id6456412772/reviews.md

### 1/5 — Application otp

*2026-06-29*

Otp is not received easily and if recieved than it will not get it

### 5/5 — Application

*2025-09-22*

This application is not working properly

## Frequently asked questions about Smartcity 311

### What is Smartcity 311 used for?

Smartcity 311 is a municipal officer app designed to help manage city operations from the field. It allows officers to report issues, conduct inspections, capture evidence, and track resolutions.

### Does Smartcity 311 support offline use?

Yes, Smartcity 311 offers offline support with SQLite sync, making it usable in areas with poor connectivity. This ensures that data can be captured and synced later.

### What types of inspections can be conducted with Smartcity 311?

Smartcity 311 supports various inspections including STP, WDS, industrial, water chlorine, and night inspections. These are conducted using structured forms within the app.

### How does Smartcity 311 handle payments and fines?

The app allows for issuing on-spot fines with QR code payment integration, digital receipts, and PDF generation. It also supports processing payments for encroachments.

### What languages does Smartcity 311 support?

Smartcity 311 is a multi-language app, supporting English, Hindi, Gujarati, and more. This facilitates its use across diverse regions.

### How does Smartcity 311 manage attendance?

Attendance is managed through face recognition with live location tracking and anti-spoof detection, ensuring accurate check-ins for municipal officers.

### Is Smartcity 311 available on all devices?

Based on the provided information, Smartcity 311 is supported on iPhone and iPod devices. Compatibility with other platforms may vary.

### How frequently is Smartcity 311 updated?

The latest version of Smartcity 311 is 9.4.1, last updated on August 26, 2026. This indicates a recent update, suggesting ongoing development and support.

## Version history (last 5 releases)

### 9.4.3 — 2026-09-03

- Bug Fix and improvement

### 9.4.2 — 2026-09-02

- Bug Fix And improvement

### 9.4.1 — 2026-08-26

- Bug Fix and Improvement

### 9.4.0 — 2026-08-19

- Bug Fix and improvement

### 9.3.9 — 2026-08-12

- Bug Fix and Improvement

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## More apps by CIVIC SOLUTIONS PRIVATE LIMITED

- [AMC Seva](https://appshunter.io/ios/app/amc-seva/id892692098)
- [Smartcity-311](https://appshunter.io/ios/app/smartcity-311/id977524565)
- [CGM Gujarat](https://appshunter.io/ios/app/cgm-gujarat/id1090664480)
- [Jabalpur 311](https://appshunter.io/ios/app/jabalpur-311/id1127224741)
- [Indore 311](https://appshunter.io/ios/app/indore-311/id1135167189)
- [Junagadh 311](https://appshunter.io/ios/app/junagadh-311/id1173150948)

All apps by CIVIC SOLUTIONS PRIVATE LIMITED: https://appshunter.io/developer/1095650765

## Related topics

[indore 311](https://appshunter.io/ios/topics/indore-311) · [ndmc officer app](https://appshunter.io/ios/topics/ndmc-officer-app) · [grcity 311](https://appshunter.io/ios/topics/grcity-311) · [khammam mc app](https://appshunter.io/ios/topics/khammam-mc-app) · [1touchmangaluru](https://appshunter.io/ios/topics/1touchmangaluru) · [utica 311](https://appshunter.io/ios/topics/utica-311) · [ndmc-311](https://appshunter.io/ios/topics/ndmc-311)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*