# Smarters Pro IPTV Player — user reviews > 186 indexed App Store user reviews of Smarters Pro IPTV Player by Andre Marinho, rated 4.49/5 from 2,284 ratings. - Source: https://appshunter.io/ios/app/smarters-pro-iptv-player/id6443493076/reviews - App overview in markdown: https://appshunter.io/ios/app/smarters-pro-iptv-player/id6443493076.md - Rating breakdown: 5★ 1,817 · 4★ 148 · 3★ 60 · 2★ 20 · 1★ 206 ## What do users think of Smarters Pro IPTV Player? Overall sentiment: negative **Pros** - 🚀 Fast response - 👍 Does its job well **Cons** - 🐛 Doesn't work after update - 🐛 Crashes, crashes, crashes - 🐛 Doesn't load playlist - 🐛 Keeps asking to pay again - 🐛 Doesn't allow to load m3u or xtream codes - 🐛 Keeps crashing when trying to load playlist - 🐛 Keeps referring back to setup page - 🐛 Deletes playlist when exiting app - 🐛 Freezes when downloading m3u link - 🐛 Crashes when choosing channel group **Commonly reported bugs** - Playlist not loading - Subscription issues - Constant crashes - Incompatibility with older devices - Login screen freezes **Most requested features** - Add option to load local playlist - Improve EPG integration - Add picture-in-picture support ## Newest reviews (17 of 186) ### 3/5 — An actual EPG would be nice *2026-07-09, version 3.7* The one thing missing is an EPG where you can see what is airing now in a grid where you can pick a program and click to watch. ### 3/5 — New software crash opening my favorites *2026-05-29, version 3.7* The new update updated on its own and now cant access my favorites cause it crashes everytime I hit the favorites option. Ugh! ### 2/5 — Keeps redownloading list every time *2026-05-25, version 3.6* Not a good app. It has a basic functionality but far from functionality found in tivimate for example. My biggest issue is dynamic list order (it changes all the time if you have more then one list) and fact when i click on list it takes forever to redownload it. EVERY SINGLE TIME! ### 1/5 — Fake app *2025-12-17, version 3.3* Fake app not working when you trying to add playlists ### 1/5 — Download not working *2025-08-07, version 3.1* Download is not working. I wrote to support, but there is no response at all. It’s a wasted £15. ### 2/5 — Mute *2025-08-02, version 3.1* Ningún canal de ninguna lista tiene sonido, lo único que tiene sonido es la publicidad. ### 1/5 — They fraud *2025-07-15, version 3.1* I paid the full amount for one year and the application didn’t open I went to the website they said it doesn’t ageists anymore ### 1/5 — no working *2025-06-06, version 3.0* my app is not working too many time and i tried to send messages customer care byt no reply if i will not watch any thing my app is not working how can i give star ### 1/5 — App does not. No response when I filled in form twice to raise the issue *2025-05-19, version 3.0* I bought the pro life time version but it does not work. I filled the google form twice and submitted to inform that app is not working, no reply in Last 10 days. Please reimburse my money. I don’t know why I am giving even one star ### 1/5 — It’s a scam *2025-05-11, version 3.0* SCAM ### 4/5 — No apple TV support. *2025-05-10, version 3.0* I like the app. i would give 5 stars star ⭐️⭐️⭐️⭐️⭐️ if it had Apple Tv support… ### 4/5 — Great easy to use & fast app *2025-05-07, version 3.0* Just got the Pro version and enjoying how easy it is to use. Only 1 thing would be nice to see in a future update is if you could purge or remove the automatically generated “playlist recents”. ### 1/5 — Beware of this app! *2025-05-07, version 3.0* Download app with promise of free Lifetime, but the wanted to charge me a fee for lifetime after promised for free. They also make you give them access to other apps data for advertising purposes… Very disappointing… wouldn’t use now if it were free as promised!!! ### 1/5 — Offer not legitimate *2025-05-07, version 3.0* There is no way to exit out of the paywall in order to access the free lifetime offer. ### 1/5 — It’s NOT working don’t attempt to get the premium it’s a scam *2025-05-06, version 3.0* I paid the premium and subscribe the monthly nothings works. Hey DEVELOPER give the attention to this I will sue you on this apps ### 1/5 — Apps gone free IS NOT FREE FALSE ADVERTISING *2025-05-06, version 3.0* I was super excited to see this app on the App Store free -apps gone free and it says get a lifetime for free however when you go click, it only gives you the option to click monthly or annual. After going back and reading all the reviews, especially the most recent you have terrible one star reviews. No wonder why this isn’t set up to download free with the app free because you guys just don’t seem to care. I have screenshots but there’s no way to show you guys so is the app free or is it not or was that just a ploy to get people to download the app??? don’t tell people that the app is gone free on the app free and then there’s no way to claim it. I’m not stupid. I use this stuff all the time you guys made it very hard to clean lifetime version for free. ### 1/5 — The worst playlist view *2025-05-06, version 3.0* This app has to be the worst presentation of any app I’ve ever seen. One giant cluttered listing of shows, live, VOD with no segregation. Just horrible. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update sucks *2026-08-15, version 3.7* Update: It’s been weeks now with no change. Still not able to load most of my lists that I have had for quite a while. Favorites button still kicks me out of the app. It’s almost like the creators of this app no longer care about those of us who bought a lifetime subscription. Before the update, I had certain issues, but mostly minor. I did send an email inquiring how to move a lifetime subscription to a different TV, as the previous one had to be replaced. Still waiting on a reply. Since the update though, every time I tap my favorites tab, the app closes. Additionally, I may be watching a program and the app will just close at random. Bugs surely need to get fixed, and a reply to my email would really be appreciated. ### 1/5 — App went downhill *2026-06-25, version 3.7* Ive been with the app for years and it used to be flawless, now it did an update within the last month and my app always freezes.. if I click favorites, the app crashes. I sent an email and no response. The update and new interface has made this app go down hill and now looking for a new app unfortunately.. it was a great app while it lasted atleast.. a shame to see it degrade ### 1/5 — Mal *2026-06-19, version 3.7* Pagué hace tres días y no funciona ### 1/5 — Current version crashes and freezes a lot *2026-06-16, version 3.7* This app has been awesome for me I. The past. However, the current update crashes on favorites, and works for about 4 minutes then freezes. Hoping for a quick repair! ### 1/5 — Update sucks *2026-06-01, version 3.7* Before the update, I had certain issues, but mostly minor. I did send an email inquiring how to move a lifetime subscription to a different TV, as the previous one had to be replaced. Still waiting on a reply. Since the update though, every time I tap my favorites tab, the app closes. Additionally, I may be watching a program and the app will just close at random. Bugs surely need to get fixed, and a reply to my email would really be appreciated. ### 1/5 — New update awful *2026-05-30, version 3.7* After the latest update, the app is just too slow. ### 1/5 — Brain damaged *2026-05-26, version 3.7* It crashes each and every time I try to switch to Favorites view. I tried to reload, reinstall, toggle options... Same thing ### 1/5 — This app never works *2026-03-19, version 3.4* I paid for the app and the subscription extra money for the month service and never worked since the first day never paid you for this applications ### 1/5 — Hard to contact *2026-01-27, version 3.3* Have not been able to open live tv since beginning.nothing is working now ### 1/5 — SCAM *2026-01-17, version 3.3* This app just scammed me of 2.90 do not purchase. If you want your money saved. After purchasing it asked me to purchase again without giving me anything. No option to leave the page. I have requested a refund and stay away from scams ## Most praised reviews (10 highest-rated) ### 5/5 — Very Good App *2026-04-21, version 3.4* Beautifully made up and easy to navigate. ### 5/5 — Francisco *2026-01-17, version 3.3* Ariel y Norma ### 5/5 — Beaugamin *2025-05-29, version 3.0* J’aime ### 5/5 — Fast response *2025-01-07, version 2.7* Awesome fast response to fix the App bug ### 5/5 — Does its job well *2025-01-07, version 2.7* The best streaming player I have tried, no frills but solid. ### 5/5 — Isn’t working after update *2025-01-06, version 2.6* Hello , i have a premium account and after last update i can’t open the app on my iphone . Can you make something please? ### 5/5 — Doesn’t play my movies *2024-03-16, version 2.1* It downloaded my IPTV live tv but doesn’t show the movies section on demand on them iptv ### 5/5 — Fake app *2024-02-06, version 2.1* This app isn’t working well I don’t see the itemized apps categorized don’t get it ### 5/5 — App on Apple TV is so bad *2023-09-02, version 2.0* App keeps deleting my playlist every time I exit the app. I also have to add it almost twice a day. Try a different app. ### 5/5 — Thanks *2023-02-02, version 1.5* Fantastic job !!!! guys its like this experience is in a musical world all by itself ,great art work , listening to music is entreging to tell you the truth I fall in love with this player �� great job !!!!������ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*