# SmartExchange - Store Trade-in — user reviews

> 80 indexed App Store user reviews of SmartExchange by Instant Consumer Tech Private Limited, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/smartexchange-store-trade-in/id1367669595/reviews
- App overview in markdown: https://appshunter.io/ios/app/smartexchange-store-trade-in/id1367669595.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (18 of 80)

### 1/5 — Not helpful

*2023-05-27, version 1.6.14*

To check the all functions of phone is good or not. When it comes to trade in price pls sale somewhere else and buy from
Here

### 2/5 — Low Baller

*2023-04-30, version 1.6.14*

Sobrang baba ng appraisal. With the checking kung ok yung device, Dapat may option din about sa age ng device.

### 1/5 — Not useful

*2023-04-08, version 1.6.13*

Can’t diagnose my ipad using the app. Stuck after inputting serial number.

### 1/5 — Wrong diagnostic

*2023-01-06, version 1.6.6*

When i used this to get value for my wifi ipad it scans for gsm and returns a fail result which affects the overall value of my ipad. It shouldnt test the gsm if the unit is for wifi only

### 1/5 — Device not found error

*2022-12-26, version 1.6.6*

Not working for iPad Pro, and there are no further instructions.

### 1/5 — VERY UNSATISFACTORY

*2022-10-11, version 1.6.4*

You cannot diagnose your phone’s current value at home because it asks for the store token or whatsoever they need that is only available at the store

### 1/5 — Broken

*2022-10-02, version 1.6.4*

what store token?

### 1/5 — ERROR

*2022-10-01, version 1.6.4*

I CANNOT PROCEED AFTER ENTERING THE IMEI NUMBER!!!!!!! powermac promotes the usage of this app for an option of doing the diagnostics and all that at home, yet after downloading this, it asked for a store token or qr from the store. Was that a joke? now how am i suppose to see the purpose of this app if i'm being ask to get the token at the store fix that.

### 1/5 — Unfair offer!!

*2022-09-22, version 1.6.4*

I went to powermac store and try to see if i can upgrade my 13 pro max 256gb to 14 pro. I bought the unit 3 months ago in powermac for 80k+ and upon checking the value of my phone in this app it shows that the value went 13,200 only... like!! the heck for real?? better to sell ur unit to the real person than upgrading using this application..

### 1/5 — Device not Found

*2022-09-09, version 1.6.4*

I’ve got new iphone se 2022 from raffle. I wanted to check how much it cost when I trade it. Sadly this app won’t recognize this phone :(

### 1/5 — Super low appraisal almost ask your phone to be a giveaway 😂

*2022-06-25, version 1.6.1*

The app appraisal is so damn low, even if your phone is flawless and almost brandnew it only gives the iPhone 12 Pro a 23900 trade in value? You can’t even trade in a brandnew iPhone SE with that trade in value 😂 worth 28990

### 1/5 — Unfair,Big joke.

*2022-06-20, version 1.6.1*

Unfair estimate price..

### 4/5 — Just okay

*2022-05-13, version 1.6.1*

I tried the test with my iPhone 11 Pro Max and they would offer me 25.5k which is a little low for me but considering you might need a new unit fast for whatever reason and you don’t have the time to sell it to someone else, pwede narin siguro.

### 1/5 — It just doesn’t give value to your phone.

*2022-05-13, version 1.6.1*

So you mean that my phone cost 0 php, when it was only released last 2019.

### 1/5 — Microphone testing not working

*2022-02-10, version 1.5.8*

Microphone test is not working. I’m afraid if this app is legit or it will gather information through my phone. 😟

### 1/5 — Wrong device detected

*2021-12-19, version 1.5.8*

Evaluation shows an iPhone 12 instead of 13.

### 1/5 — They called me and that’s creepy.

*2021-10-14, version 1.5.3*

Not sure if it was the developer but they called me using my personal contact number. I know that this app can collect ur contact information, but calling u personally and saying that they can come to our house to check my phone? Are u fking kidding me???

### 1/5 — Less than 50% of my iphone value???

*2021-09-17, version 1.5.2*

Switch trade is not a good option. Better sell your iphone to a real person.

## Most critical reviews (10 lowest-rated)

### 1/5 — THE MOST WORST AND FAKE UP DO NIT TRUST THIS UP IT FAKE ITS NOT ACCURATE WHEN I USE THIS APP

*2025-07-10, version 1.6.32*

WAG MANIWALA SA APP NA ITO NAPAKA SINUNGALING WHEN I USE THIS APP TO SELL MY IPHONE 14 PRO MAX TO UPGRADE IPHONE 15 PRO MAX MLHULLIER NOT ACCEPT IT BEACUSE MATAGAL NA DAW GINAMIT ANG CELLPHONE AND SA VATTERY HEALTH .SO YUNG NA Diagnostic ‘tis ITO NG SMART EXCHANGE HIND ACCURATE NAPAKAWALANG KWENTA N APP
NAKAKAHIYA

### 1/5 — Unreasonable Estimates

*2024-10-03, version 1.6.32*

The value of your phone gets tremendously low balled with this application. It’s funny how stores here offer a “trade-in” but the offer from this app seems to be made to con people into thinking their phones hold very little value once it’s used. DO NOT USE THIS APP!

### 1/5 — Zero value?

*2024-09-14, version 1.6.31*

Home come my iPhone XR has no value? It is still functional and in good condition.

### 1/5 — Effin joke

*2024-07-13, version 1.6.31*

My 13 Pro Max is worth 0, even without scratches or defects.

### 1/5 — Unfair Deal Truly is

*2024-03-04, version 1.6.31*

A one week old bought IPhone 15 for an unjust price? Rigged

### 1/5 — UNRELIABLE DIAGNOSTIC RESULTS - 68,990 to 29,700 REAL QUICK

*2023-12-07, version 1.6.30*

Here’s a review. I just bought my brandnew iPhone 15Plus 128GB Today at the PowerMac Store for 68,990. I tried downloading this app the moment I finished migrating my data from my old iPhone 14 Plus to this newly bought 15plus. Surprisingly, the diagnostics went well but the f*****g result for the estimate offer surprised me. It’s only 29,700. Like wtf??????? HAHAHAAHAHA I DO NOT RECOMMEND THIS APP. YOU BETTER SELL YOUR PHONE IF YOU WANT TO UPGRADE.  FROM 68,990 to 29,700 real quick 🤣🤣🤣🤣🤣

### 1/5 — trying to upgrade fir the next latest unit.

*2023-08-21, version 1.6.21*

my iphone 14pro max just value 45k… very shocking, i bought this for almost 97,000 pesos. this is just a business. this is so horrible. this won’t help people.

### 1/5 — Unfair value

*2023-08-20, version 1.6.21*

I just got my iPhone 13 Pro Max and I wanted to see how much the trade in value is and after a year of using my phone, the value is only 10k. The tests mark as failed even if everything is functioning well and if I retake the test, the result still comes out as failed. Unfair value, no wonder why powermac tells us to use this so they can get the least possible amount for the phone.

### 1/5 — Crash

*2023-07-14, version 1.6.17*

Still crashing

### 1/5 — Useless

*2023-06-20, version 1.6.14*

> recommends app to check phone value even when not at the store
> app requires token/QR Code from store

Usefulness: 0/5
Irony: 7/5

## Most praised reviews (10 highest-rated)

### 5/5 — Good Service

*2021-12-20, version 1.5.8*

It’s a good service. Your phone gets scanned thru the app which has easy to follow instructions. There is a pickup service so you don’t need to be bothered to bring it to the store and you receive payment thru gcash or bank deposit or a shop voucher. Totally painless process. Really useful for phones you don’t use already.

### 5/5 — เชคได้จริงคะ ไปเชคที่ .life ผ่านแอปอีกที

*2021-07-16, version 1.5.1*

เชคได้จริง trade ราคานี้เลยคะ แต่ต้องได้ approved code จากร้านนะคะ

### 5/5 — ITS ACTUALLY GOOD

*2021-02-23, version 1.4.0*

lol i've seen the other comments but in my opinion, this app is legit. (if you're smart and patient enough to use it)

### 5/5 — Good

*2020-10-30, version 1.3.6*

Easy exchange

### 5/5 — Awesome

*2020-09-13, version 1.3.6*

Easy to use .

### 5/5 — Great trade in app

*2020-09-13, version 1.3.6*

Great...Can’t believe my old phone still got trade in value. Fast and easy way to check trade in value.

### 5/5 — Fast

*2020-09-12, version 1.3.6*

Quick process

### 5/5 — Easy and fast

*2020-09-12, version 1.3.6*

Highly satisfied with the price and it was easy to use and fast response

### 5/5 — Good and reliable

*2020-09-12, version 1.3.6*

Fast, smooth process using the apps

### 5/5 — Feedback after sold

*2020-09-11, version 1.3.5*

Nice staff and nice phone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*