# SmartFind Express — user reviews > 308 indexed App Store user reviews of SmartFind Express by PowerSchool Group LLC, rated 4.50/5 from 15,294 ratings. - Source: https://appshunter.io/ios/app/smartfind-express/id1441480371/reviews - App overview in markdown: https://appshunter.io/ios/app/smartfind-express/id1441480371.md - Rating breakdown: 5★ 11,501 · 4★ 1,561 · 3★ 832 · 2★ 461 · 1★ 939 ## What do users think of SmartFind Express? Overall sentiment: negative **Pros** - 🚀 Convenient app for substitute teachers - 📆 Helpful calendar and job tracking features - ⏱️ Quick and easy to use **Cons** - 🐛 Frequent crashes and loading issues - 🔄 Filters and settings not saved between sessions - 🔕 Lack of push notifications for new jobs - 🤔 Confusing UI and navigation **Commonly reported bugs** - Login process frequently fails - Job listings not updating in real-time - Issues with checking in/out of assignments **Most requested features** - Add ability to sort/filter by date range - Integrate with calendar apps for better scheduling - Provide more detailed job information (grade level, subject, etc.) - Improve reliability and stability of the app ## Newest reviews (19 of 308) ### 4/5 — only one issue *2026-08-24, version 26.4.2* ive been subbing for 3 years now, and this is the only app ive used to accept assignments; so, i cant compare it to anything else. my only issue is that the specific grade level is not displayed on each assignment available. it would be amazing to be able to see which grade level i will be subbing for, rather than being given a range (3-5, 6-8) and having to wait and find out when i arrive at the school. every sub doesnt do well with all grade levels, so them having the option to see before accepting could potentially lower issues on both sides. ### 3/5 — Email change *2026-08-19, version 26.4.2* The app works great for signing up for sub jobs, but a simple task like changing my email has become impossible. I tried it all last school year and I’m trying to do it now and it even though I put in my email and I confirm it, it still won’t let me save it. It’s got some glitches. ### 3/5 — Missing *2026-08-15, version 26.4.2* I would love to see the teachers grades because it only appears teacher ### 3/5 — Merge Accounts *2026-06-03, version 26.4.2* 06/03/26 I would love if this database could merge my accounts. I sub for multiple districts and it would be more convenient to have one log in and to be able to view all districts and jobs at once. Frontline has this capability. Thank you. ### 2/5 — Need assignment to see assignments *2026-04-30, version 26.4.2* You have to pick up an assignment on the website to see any future assignments on the app. Only once you have an assignment will the app fetch future assignments. Whenever I do not have an assignment, the app returns zero results. When I have an assignment, the app shows results. This bug has existed for months if not a year. ### 3/5 — Need Confirmation *2026-04-08, version 26.1.3* Please add a Confirmation check once job is accepted. I’ve accidentally accepted jobs because of location of button on app from my phone and then have to cancel. After accepting a job, have a confirmation pop up we must click onto so this doesn’t happen. Thank you. ### 3/5 — Bugs Galore *2026-04-07, version 26.1.3* Tried to cancel ONE job, it cancelled ALL of my jobs, and I cannot uncancel them on the website (I tried). None of the links give indication that they’re being clicked. Phone numbers are images (meaning you cannot even copy the number so you can call it let alone simply click it). ### 3/5 — Not great *2026-04-01, version 26.1.3* As someone who has subbed in various districts, this is the least user-friendly app for finding jobs I have come across. The available jobs search is incredibly janky. Why do I have to wait several seconds just for it to “fetch” the next set of 10 or so jobs? If I tap something while it’s still ‘thinking’, it often just breaks altogether and comes up with a time-out error that indicates I can “search again in X seconds” but I usually just have to close out of the app entirely to get it working again. Filtering for jobs by location doesn’t work on the app; I don’t know if this more on my district’s end but I can’t actually filter for location, which also allows me to filter by grade level, etc which is irritating because then I have to wait ages (see above) while I scroll through jobs I don’t want. The filters are all available when I log in on a computer, however. The in-app calendar is nice, but why is there no option to add assignments to my own personal calendar? Pretty much everything comes with an ‘Add to Calendar’ button nowadays. That would be a huge quality of life improvement. ### 2/5 — Multiple Accounts *2026-03-27, version 26.1.3* 03/27/25 I would love an add to calendar feature 08/05/25 I wish there was a way to view/merge multiple accounts at once. Frontline has this feature. ### 4/5 — Ok could be better *2026-03-06, version 26.1.3* I love that you can see that k is bk and q is queens but wish they added the address on the main screen instead of having to click on the jobs to see the address. Also I wish you could click on locations to separate Brooklyn from queens instead of scrolling through it all. I live in queens so I don’t want to see bk unless I click on it. So it could be better . Also we should have access to all districts in NY just in case. My daughter lives in Manhattan and sometimes I stay for two months but would like to work there . So give us more options all the time . You do this and you have more availability and help in locations needed. ### 3/5 — This app works well but I wish it would do more *2026-03-06, version 26.1.3* I sub for two different districts. The wish it was easier to switch back and forth between districts. Is there a way I could create a user name that I can use for both districts instead of having to enter each district’s numeric id code? I would also love it if when I take a job, this automatically got added to my calendar so that I don’t manually have to enter it risking the chance that I might forget and schedule a conflict between two districts. These two additions to the app would make things so much easier to navigate! ### 4/5 — Too easy to accept *2026-02-16, version 26.1.3* This app overall works well. Just could you please please add a confirmation step after accepting a job. Maybe I have fumble fingers, but I have twice while just looking at the description of a job clicked the accept button by mistake. An extra step to confirm you actually wanted to accept the job would be helpful. Thanks ### 3/5 — Major bug *2026-02-13, version 26.1.3* It’s a good app when it works. but I’m always having to delete the app then reinstall it because it’s always freezing on my phone. Very annoying. ### 1/5 — Could be improved *2026-02-02, version 26.1.2* The app crash so often ### 1/5 — Horrible functionality *2026-01-29, version 26.1.2* The app is incredibly slow, freezes, crashes, and the refresh timer is obnoxious. ### 3/5 — Have to log in EVERY. SINGLE. TIME. *2026-01-21, version 25.10.3* Something changed in the app, maybe when I updated to iOS26, and now every time I open the app i have to log in (which is several clicks the way my district has it set up). Super annoying because I check often for new postings. Other than that, for how I use it, it's great. Nonissues seeing/selecting/declining jobs. I just wish it would stay logged in. ### 1/5 — Doesn’t work *2026-01-12, version 25.10.3* Half the time I am not able to clock in and out on the phone it constantly glitches in and out sometimes letting you clock in and sometimes not ### 2/5 — Does not show active jobs *2026-01-11, version 25.10.3* I receive phone calls alerting me there are job opportunities however they do not show on the app. Since SmartFind won’t accept my new pin and the text messaging feature doesn’t work there’s no way to get jobs. Frustrating. I’ve had 3 other people try to solve this issue but nothing works. I’m signed up for two districts, but SmartFind App consistently shows active jobs for one. Frustrated. ### 1/5 — The worse app *2026-01-09, version 25.10.3* The worse app in the world, that has and will make your life disastrous. You will have bad mental health and depression with this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Constantly Glitching *2026-08-25, version 26.4.2* I’m a new substitute and therefore new to this app. I like it in theory, but it is poorly executed. When I open the app, 8 times out of 10 it fully freezes. I have to try closing and reopening the app several times before it actually works. I am missing out on work opportunities because of this. ### 1/5 — Awful App *2026-08-18, version 26.4.2* App freezes 80% of the time I log in. I can’t click on anything. ### 1/5 — Does not Work *2026-08-17, version 26.4.2* This app sucks, it does not alert me if any jobs are available and I have to keep looking on the website to see if there are any openings available. Also it would not send me a reset email for 3 weeks. This app does not work at all, and they need to find a better one. ### 1/5 — Doesn’t work *2026-08-11, version 26.4.2* I’ve had many issues with the app in the spring. Just tried it again still doesn’t work. Filters do not work ### 1/5 — Slow, unworkable *2026-07-31, version 26.4.2* The app itself is archaic. You will wait 30 seconds for a refresh. Filters do not work. ### 1/5 — Hate this *2026-05-04, version 26.4.2* The worst system ever!!!!! ### 1/5 — JANKY! *2026-04-20, version 26.4.2* I can’t accept listed roles b/c the system calls others and won’t allow you accept a role whilst it calls others. Then the role disappears, frustrating. Also not many options to access settings. Like no where is there help/support. Password reset etc. pretty lame. ### 1/5 — Not working *2026-03-10, version 26.1.3* Errors ### 1/5 — recently when I open this app it stacks and not allow me to click on anything *2026-02-12, version 26.1.3* recently when I open this app it stacks and not allow me to click on anything ### 1/5 — Not Good *2026-02-03, version 26.1.2* Appl its not working. Never get notices of assignments ## Most praised reviews (10 highest-rated) ### 5/5 — Austan Sullivan *2026-05-11, version 26.4.2* I LOVE SMARTFIND EXPRESS! It’s so easy to manage my jobs by just opening the app and clicking a few buttons! I see some improvement is needed, but overall it’s an amazing tool to stay current and in control with your substitute shifts. ### 5/5 — Convenient for the Paraprofessional *2025-12-12, version 25.10.3* This app very simple and easy to use. I've had minimal issues using this app. ### 5/5 — Smart Find Express *2025-10-27, version 25.10.3* I appreciate the flexibility about being able to select call times. I would be more content if there was a method to send a text message to accept or decline a job. Overall, I am very satisfied with the forms of communication. ### 5/5 — NYC *2025-10-16, version 25.10.3* Makes finding jobs easy ### 5/5 — Unable to accept jobs *2025-10-08, version 25.7.3* Accept button not displayed on iPhone SE ### 5/5 — Not enough jobs is posting *2025-09-15, version 25.7.3* I don’t see any jobs online no sound to check if they’re is any assignments available ### 5/5 — Not enough jobs is posting *2025-02-12, version 24.9.2* I don’t see any jobs online ### 5/5 — Great App *2025-01-22, version 24.9.2* This is App is perfect for me. You can book or cancel jobs. Thanks ### 5/5 — Availability *2024-08-28, version 24.4.1* It will be nice if we could somehow see the months ahead so we can schedule or fill in request. Ask the teachers request us. Thank you. ### 5/5 — Export assignments directly into a calendar *2024-05-05, version 24.4.1* Been using this for a couple of years now, it would be a good idea if we could add jobs into a calendar. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*