# SmartFit - Wristband — user reviews

> 101 indexed App Store user reviews of SmartFit by ADSMART TECHNOLOGY LIMITED, rated 2.80/5 from 304 ratings.

- Source: https://appshunter.io/ios/app/smartfit-wristband/id895361200/reviews
- App overview in markdown: https://appshunter.io/ios/app/smartfit-wristband/id895361200.md
- Rating breakdown: 5★ 94 · 4★ 30 · 3★ 27 · 2★ 36 · 1★ 117

## What do users think of SmartFit?

Overall sentiment: negative

**Pros**

- 👍 Cute bands
- 💡 Tracks steps and sleep
- 🚀 Works great initially

**Cons**

- 🐛 App doesn't work/connect
- 🐛 App screen issues (can't see full screen)
- 🐛 App doesn't save settings/data
- 🐛 Unreliable connectivity
- 🐛 Inaccurate tracking

**Commonly reported bugs**

- App crashes frequently
- App doesn't show full screen
- Can't connect device to app
- App doesn't save user settings

**Most requested features**

- Add ability to change time
- Improve app compatibility with newer devices
- Add more customization options
- Improve app stability and reliability

## Newest reviews (18 of 101)

### 2/5 — wasn’t the best

*2020-05-05, version 2.3.4*

at first i installed it and it worked great but then i got the app again and it is small, it also doesn’t connect when i click on the connect button

### 2/5 — The app is fine...

*2020-05-01, version 2.3.4*

The app would only show half the screen and I got my band from justice and it doesn’t have a function button

### 2/5 — It isn’t that good

*2020-04-30, version 2.3.4*

My screen on my phone was like someone else’s where it only allowed you to see half the page. I tried it on another device and it was still like that. I deleted the app and I redone loaded it many times. I also shut my phone down twice and it still didn’t work, my experience wasn’t that good. However it does track my steps pretty well.

### 2/5 — App screen is broken idk what to do please help

*2020-04-26, version 2.3.4*

When I go on the app on my phone it only shows half of the screen I don’t know why!Please fix it because I love this but the app is acting up.If you know how to fix it please let me know!!

### 3/5 — Can’t change time

*2020-03-26, version 2.3.4*

I connected my band to the app and the band is saying it’s 8 in the morning and currently it’s 3 in the afternoon. I looked all over the app but it isn’t saying where I can change the time. Please help!!

### 1/5 — Unusable

*2020-03-11, version 2.3.4*

My daughter was so excited to connect her new watch and get it customized, but we can only see half the app on my phone, leaving half the buttons unclickable. Also, it will not connect, no matter how many times we try. Please update! Otherwise, the watch is useless. It doesn’t even have the right time.

### 1/5 — Sad

*2020-02-17, version 2.3.4*

This app needs to be fixed. We have loaded on 2 different phones and a iPad and only part of it shows up so you can’t connect or save anything. Makes our 7 year old very sad.

### 2/5 — Umm not working

*2020-01-25, version 2.3.4*

As soon as I got the app it didn’t show full screen so that made me mad but then I was setting my fit bit up and it didn’t let me connect and now it won’t let me scroll down and I can’t set time getting angry pls fix this very bad issue

### 1/5 — TERRIBLE!

*2020-01-04, version 2.3.4*

The smart bracelet will NOT connect to this app on either iPhone XR. Wish I would’ve looked into the app before buying the smart bracelet! I wanted to buy an inexpensive option to see if our kid would actually wear it before investing in a good FitBit, but if I can’t even get the thing to work, it’s still not worth the ~$15 we paid for it! You get what you pay for - so - DON’T WASTE YOUR MONEY!

### 3/5 — Sleep

*2019-12-30*

It doesn’t track your sleep! Sorry it does

### 1/5 — Sooooo disappointed

*2019-12-29, version 2.3.4*

So I bought this as a Christmas gift & me and my daughter been trying to connect it now going on 3/4 hours. Come to find out the app is the reason why it’s not working correctly! It needs to be updated. The full screen will not display to connect and setup the watch. I’m so sad I have to return it tomorrow..!!!

### 1/5 — Horrible

*2019-12-28, version 2.3.4*

Terrible

### 1/5 — Not pairing

*2019-12-26, version 2.3.4*

Will not pair with justice watch , get to the connectivity green button , it will not allow you to press or slide it to pair , just freezes , multiple devices

### 1/5 — App Doesn’t Work

*2019-12-26, version 2.3.4*

Same feedback as many of these - app doesn’t work at all. What a disappointment

### 1/5 — Abandon ship

*2019-12-26, version 2.3.4*

Similar to others, the app doesn’t scroll and doesn’t show the whole screen. It won’t pair up with the device. Uninstalled and reinstalled twice. Rebooted the phone twice. No dice. Stay away. Last time the app was updated was 3 years ago.

### 1/5 — Doesn’t work

*2019-12-26, version 2.3.4*

This thing doesn’t work.  And by this thing I mean the app.  I’m not sure if the little tracker itself works yet or not because I can’t get the app to function- it’s kind of shrunk down to the lower left of my screen and I can’t get it to let me connect or do any of the stuff it’s supposed to

### 1/5 — Awful App!!!!

*2019-12-25, version 2.3.4*

The App only takes up maybe 1/3 of my iPhone 10 screen!   It won’t let you scroll down to see the rest of the app, therefore I cannot even connect my daughter’s Justice Watch to set the time, her personalized settings, etc!   What a waste of time and money!   I’ve contacted the App developers and will be contacting Justice tomorrow!   What a sorry Christmas present to give her?!?!!!  Fix the app!

### 3/5 — Stoped working

*2019-12-21, version 2.3.4*

It worked perfectly fine a few months ago but now the screen shrunk and and won’t connect to my band please download but it could happen so be aware

## Most critical reviews (10 lowest-rated)

### 1/5 — Bogus!

*2021-07-07, version 2.3.5*

Well, I was gifted four of these “smart watches” for my littles and not one of them will connect to the app! The watch and app will both show “connecting 9, 8, 7, 6” then the device screen goes black and we have to try again. But over and over again they fail! Yes they’re fully charged. No, don’t waste your time or money and save yourself the frustration and save your kids the disappointment. Wasteful! 
(FYI it only gets one star because I have to choose how many stars for this review and I’ll agree they all came with cute bands. But cute doesn’t get the job done!)

### 1/5 — Disappointed

*2020-09-21, version 2.3.5*

Will not sync nor pair with IPhone!!!!!

### 1/5 — TRASH

*2020-06-15, version 2.3.4*

The app is not saving at all and my justic band I kinda not working anymore just buy a fit bit plzzz

### 1/5 — I can only see half of the screen 👎

*2020-04-30, version 2.3.4*

Honestly?? I wish I could pair my fit bit dude fix the app I have had this watch forever and it has never been paired can somebody HELP me!!!????

### 1/5 — 아이폰에서는 글씨가 안맞아요

*2020-04-27*

개선 부탁드립니다

### 1/5 — Glitch?

*2020-04-04, version 2.3.4*

Doesn’t even let you scroll down on the page and can’t get a connection! Used to be soooo much better!

### 1/5 — Bad app

*2020-03-30, version 2.3.4*

I lost the instructions and I can’t change the time! This app doesn’t work it crashes my phone! One star

### 1/5 — ???

*2020-03-29, version 2.3.4*

Don’t know how to change time

### 1/5 — App no longer works

*2020-03-29, version 2.3.4*

The app is no longer compatible. It won’t show the full screen. You cannot scroll down, save, or more importantly connect.

### 1/5 — Huge waste of money

*2020-03-24, version 2.3.4*

I realize it was cheap. But when you can’t even download app , ridiculous.

## Most praised reviews (10 highest-rated)

### 5/5 — This is dumb

*2020-03-04, version 2.3.4*

My smart App is not connect to my watch.

### 5/5 — Stop dumb people

*2020-01-18, version 2.3.4*

Omg this app is the only app that works for my fit bit thanks so much for making it! Also if ur alarms and personal stuff won’t stay then check ur wifi clear ur task bar and a picture of a printer or paper should come up click and it saves! AND ALL YOU PEOPLE WHO SAYS IT WONT SYNC IT DOES JUST USE UR PATIENCE

### 5/5 — Justice bands

*2019-06-11, version 2.3.4*

I got my band of justice. There are other places to get these kind of bands to but they work on a specific type of bread it’s called smart fit just like the app. This app helps you keep count of steps get the time correct and you can put alarms and challenges on it. I have found this app really good it’s also works on my band so thank you for creating this smart fit app!

### 5/5 — Best fit app ever

*2018-12-14, version 2.3.4*

For some people it’s just hard but when you get used to the app it gets easier for the people who could not do it didn’t have the urge with this app I could connect my phone and do anything and everything plus I could even reset why I’m saying is this app is great

### 5/5 — Please update!!!

*2018-10-08, version 2.3.4*

I love my Fitbit but when we tried to get the app back on our iPad it would not load.(is it because we have iOS 11 if so please update!!!!!!!!!!)

### 5/5 — Great!

*2018-08-13, version 2.3.4*

This is a great app!I think that it be nice to have a rewards section for beating so many challenges. The rewards would be free things from Justice or coupon to use at the register. I would very much enjoy if my suggestion would be used in the app for users of the band.

### 5/5 — Amazing except.........

*2018-07-09, version 2.3.4*

It isn’t showing me the time I need that
🐶

### 5/5 — Cute little tracker

*2017-11-05*

While the other moms are spending hundreds on fitness trackers for their kids I decided to try this tracker from Justice. It's adorable and I love how it reminds my ADHD diagnosed child to drink water! It even has two alarms you can set for other things (we use them to remind her to feed the cat). Fantastic little app and tracker!

### 5/5 — Justice Activity Tracker💖

*2017-09-17, version 2.3.4*

This app works so great, it tells me how long I slept, if I slept deep or not and tells me my steps and it's so easy to connect!

### 5/5 — Obsesseddddd

*2017-02-28, version 2.3.4*

I love with this activity band! I have the one that says "invincible". It was a little hard to use in the beginning but once we read the manual it was much easier! Lo❤e itttt!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
