# Smarthash: Hashtag Insights — user reviews > 42 indexed App Store user reviews of Smarthash by Chris Li, rated 4.74/5 from 862 ratings. - Source: https://appshunter.io/ios/app/smarthash-hashtag-insights/id1200529449/reviews - App overview in markdown: https://appshunter.io/ios/app/smarthash-hashtag-insights/id1200529449.md - Rating breakdown: 5★ 746 · 4★ 69 · 3★ 14 · 2★ 4 · 1★ 29 ## What do users think of Smarthash? Overall sentiment: neutral **Pros** - 🚀 Easy to use and understand - 🚀 Helpful for social media engagement - 🚀 Provides useful insights and tips - 🚀 Speeds up workflow **Cons** - 🐛 Login and connection issues - 🐛 Crashes and rendering problems - 🔒 Requires Facebook login, no Instagram option - 🔒 Concerns about account access and security **Commonly reported bugs** - Inability to change connected Facebook account - Accounts not staying connected - Password reset issues **Most requested features** - Add support for video and Reels planning - Improve multi-account management - Expand language support beyond English ## Newest reviews (10 of 42) ### 4/5 — Amazing but one update needed *2023-02-25, version 7.0.0* This app is so easy to use and understand! I love being able to check the best days and times to post and comparing it to Instagram analytics too. The one thing I would want updated would be for videos to be able to be uploaded into the media calendar so I can plan my posts better. Especially since reels and videos are what most people on looking at nowadays. ### 2/5 — Why do you need FB for an app that works with IG? *2020-10-21, version 6.0.22* I was excited to use this app. However, my personal Facebook is not connected to my business Instagram account. I am confused as to why you can only sign up using Facebook and there is no option to sign up using Instagram when this app is specifically for Instagram. Think that needs to be fixed. ### 3/5 — Great until it wasn’t. *2019-05-29, version 5.1.4* I loved this app. But they stopped updating the daily top 100. And not it’s just not the same. Bring back the daily top 100! ### 1/5 — Oops An Error Occurred *2019-01-24, version 5.0.24* I cannot even get past the login process. Stuck on save login data. Nothing works. ### 1/5 — Favorite hashtag app! *2019-01-05, version 5.0.19* My fave hashtag app by far. So easy and quick to use. I rely on it so much. ### 1/5 — Won’t let me even connect my instagram *2018-08-30, version 5.0.1* I was very excited about this concept but when I go to add my account it’s just logs me in to look at Instagram. It doesn’t analyze my hashtags because my only option after logging in is to cancel, which backs everything out. ### 3/5 — Price *2018-06-10, version 4.4.10* I use the free version and absolutely love it! The reason for my 3 star rating is it’s price point for the premium service. Let’s be honest $50 a year for a hashtag app is way overpriced. I know it offers additional services for the premium price but still I can’t see the value to make additional lists or instagram insights for such a high price. Would be a total game changer for $30 a year! ### 5/5 — Newbie *2018-04-23, version 4.4.7* A photographer friend introduced me to Smarthash! Just started using today so I’m excited to see what new likes and business the hashtags will get me. The introduction video is very helpful♥️. ### 5/5 — More than just copy and paste! *2018-01-12, version 4.0.1* So much more than I thought! It’s really been helping me see what works and helps to grow my business. ### 5/5 — Loving this app! *2017-11-14, version 3.3.0* I'm just starting to use this app, but so far the features it offers are amazing! Clearly designed with a really solid understanding of what users need. Thanks so much for an awesome tool! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t change facebook *2022-07-16, version 7.0.0* It will not let me change to a different facebook. I have a different facebook for my accounts and now I can’t even change it no matter how many times I delete and re download the app. ### 1/5 — I can’t sign up *2022-05-17, version 7.0.0* Won’t give me the option to sign up with a different Facebook account. Only my bosses Facebook has been popping up ### 1/5 — Beyond Frustrated!! I’m done *2020-06-17, version 6.0.18* The app does not stay connected to Instagram or Facebook & has issues resetting the password!! I’ve wasted more time than I care to admit trying to reconnect & track my hashtags. DONE ### 1/5 — Save your money *2020-04-04, version 6.0.17* This app is a joke. ### 1/5 — Rendered unusable *2020-03-22, version 6.0.15* I’ve used this app for a little less than a year and I’ve loved it, but now it no longer keeps my account connected, won’t load insights, won’t load my feed. I’m so disappointed because I spent a hefty sum to keep the lifetime membership. Such a waste ### 1/5 — Please HELP! *2019-11-13, version 6.0.9* I try signing in and it tells me my account doesn’t exist!!!! how?!?!??!?!?! ### 1/5 — Crashes upon opening. *2019-10-06, version 6.0.6* Tried to use it but it crashes continuously upon opening. ### 1/5 — Oops *2019-09-07, version 6.0.3* This app does not work for "Persian" language . 😑 ### 1/5 — Awful *2019-08-18, version 5.3.3* Was told to get this app from a friend. Couldn’t even get past the Instagram login page. Tried 5 times before giving up ### 1/5 — Can’t log in. *2019-07-24, version 5.3.3* I can’t this app to work. Every time I log in it tells me it has to send a security code to my email. Once I verify it says I can’t be logged in. ## Most praised reviews (10 highest-rated) ### 5/5 — Social media engagement *2021-06-24, version 6.0.26* This is just the app I was looking for! All kinds of tips and gems in this app. ### 5/5 — This app is the best *2021-01-06, version 6.0.23* Don’t pay attention to the negative reviews this app actually gains you followers and engagement. It also makes it easy to see which hashtags are popular at that exact time for you’re exact niche. I also think the creators should make another app for instagram analytics I would most definitely buy that too. ### 5/5 — Game changer *2019-09-12, version 6.0.3* Simply amazing ### 5/5 — Can’t get through login *2019-08-02, version 5.3.3* Every time I try to log in, it just sends me a security code, verifies the login, and opens Instagram on the Smarthash app. I never get through to the Smarthash app. It just repeats the login process. ### 5/5 — Love it so far! *2019-04-22, version 5.1.1* I found this app thru an Instagram ad and I’m already obsessed! I love the features, like being able to have the 5 dots automatically inserted when copying or being able to have the app generate which hashtags to use based on which ones work best. It has already sped up my workflow. Thank you so much! ### 5/5 — Serious Time for Instagram! *2019-02-25, version 5.0.33* I am not new to Instagram, have tried many other tag apps, and this app even though I am still learning it, has made me serious about my page! Great App. At last I am ‘Home’! No more guessing about what really will help you with your Instagram.👌🏾 ### 5/5 — Finally! *2018-12-13, version 5.0.12* Finally something I can work with. It’s easy and so informative. ### 5/5 — A Must-Have for Serious Instagram Users 🙌🏾 *2018-10-04, version 5.0.4* I downloaded the SmartHash app some time ago. I never upgraded my account until today. I purchased the lifetime deal and I don’t regret it. Hashtag research is tedious but with the SmartHash app, I am more than confident that my online business will skyrocket even more. Thanks Chris & team! ### 5/5 — Post update *2018-08-12, version 5.0.0* The app is working great with more than 1 Instagram accounts. Still room for improvement but gives me a heat map of my hashtags. money well spent. The developer has been responsive to issues. ### 5/5 — Amazing tool for growing your Instagram *2018-08-11, version 5.0.0* Absolutely love this App! I’ve been using the yearly subscription to help me grow my instagram site to promote my photography. Easy to use and actually tests your hashtags so your not guessing which hashtags will work for you! Recommend it 100%! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*