# SmartHome (MSmartHome) — user reviews > 2,274 indexed App Store user reviews of SmartHome (MSmartHome) by ShenZhen Shuzhi Scene Positioning Technology Co., Ltd., rated 4.70/5 from 18,694 ratings. - Source: https://appshunter.io/ios/app/smarthome-msmarthome/id1254346490/reviews - App overview in markdown: https://appshunter.io/ios/app/smarthome-msmarthome/id1254346490.md - Rating breakdown: 5★ 15,747 · 4★ 1,891 · 3★ 345 · 2★ 146 · 1★ 565 ## What do users think of SmartHome (MSmartHome)? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient remote control - 👍 Helpful scheduling features - 🚀 Straightforward setup - 👍 User-friendly interface - 👍 Responsive app - 👍 Intuitive app - 👍 Practical - 👍 Comfortable - 👍 Effective - 👍 Reliable - 👍 Excellent product **Cons** - 🐛 Connectivity issues - 🐛 Frequent disconnections - 🐛 Inconsistent performance - 🐛 Buggy app - 🐛 Unreliable app - 🐛 Slow response times - 🐛 Inaccurate temperature readings - 🐛 Notifications not working - 🐛 Mapping issues - 🐛 Scheduled tasks not working - 🐛 Forced migration to new app **Commonly reported bugs** - App crashes on startup - Frequent disconnections from devices - Inability to control devices remotely - Scheduled tasks not working as expected - Inaccurate device status reporting - Mapping features not functioning properly - Alexa integration not working reliably **Most requested features** - Add energy usage/consumption tracking - Improve Alexa integration - Add option to disable beeping sounds - Allow multiple users to access the same account - Provide more detailed usage data and analytics - Improve scheduling and timer functionality - Add support for 5GHz WiFi networks - Improve map editing and virtual barrier features - Provide more customization options ## Newest reviews (17 of 2,274) ### 4/5 — Dark mode on added devices please *2026-08-24, version 3.19.0* Please add dark mode to the the added devices too, it's excellent so far in the navigation of the rest of the app but pointless if you get blinded once you click on your device 🙏🙏🙏🙏 ### 5/5 — Easy Use *2026-08-23, version 3.19.0* First use of app was for portable a/c unit in my unattached shed. Working perfectly and easy to use wherever I am at. ### 5/5 — Excellent app *2026-08-23, version 3.19.0* I’m really impressed with this app. Tracks my air con energy consumption brilliantly. ### 5/5 — The best! *2026-08-23, version 3.19.0* Excellent everything! ### 5/5 — Simple To Use & Works Dependably *2026-08-22, version 3.19.0* The title says it all! ### 3/5 — New app has list some features *2026-08-22, version 3.19.0* My country in no longer showing in the drop down list. The favourite setting has disappeared! ### 4/5 — Generally ok but some bugs *2026-08-22, version 3.19.0* It doesn’t remember which air conditioners should be disabled in the air conditioner group. Also I have put in my electrical tariff but no costs are shown only energy. ### 2/5 — App works sometimes *2026-08-22, version 3.19.0* App glitches out when I set the temperature on my window unit. It will jump from the lowest temp to the highest after refreshing the function or just ignore whatever I just told the ac to do. ### 5/5 — جيد جداً *2026-08-22, version 3.19.0* ممتاز بارك الله بكم ### 5/5 — Easy to use *2026-08-21, version 3.19.0* Works very well ### 5/5 — Bueno *2026-08-21, version 3.19.0* Flaco ### 4/5 — Optimal! *2026-08-20, version 3.19.0* Would like a circulation option ### 5/5 — Does great! *2026-08-20, version 3.19.0* 1st night of use and it is fine, a little different sound than the other one we had, no leaks and the app is perfect and very useful. ### 5/5 — Very good *2026-08-20, version 3.19.0* Masing ### 5/5 — Just works *2026-08-19, version 3.19.0* Very happy owner of a Midea Portasplit which is a game changer. Quiet, efficient and efficient. The app works without a hitch and allows remote switching so and monitoring. ### 5/5 — Hot room *2026-08-19, version 3.19.0* Love the App helps us monitor and keep the room cool ### 5/5 — So far so good! *2026-08-18, version 3.19.0* So nice to operate remote & monitor humidity level ## Most critical reviews (10 lowest-rated) ### 1/5 — Connection issues and devices disappear. *2026-08-25, version 3.19.0* Fails to connect to device first time every time and sometimes a few tried. Also my device disappear randomly. This happens on iOS and droid. ### 1/5 — Useless AI *2026-08-23, version 3.19.0* This does not need AI forced into it. ### 1/5 — Deleted saved scenes to AI slop features. *2026-08-21, version 3.19.0* Much like the title says they deleted my saved scenes which broke my Shortcuts to add an AI voice/text assistant with a privacy policy that I find very concerning in conjunction with an app that wants constant microphone access for no apparent reason. ### 1/5 — Doesn’t connect to dehumidifier *2026-08-18, version 3.19.0* Just spins forever and does nothing ### 1/5 — app not working 8/2026 *2026-08-18, version 3.19.0* app suddenly isnt working -- won't connect, keeps saying retry. have reset everything but it still won't connect. ??? ### 1/5 — App not working *2026-08-18, version 3.19.0* For some reason the app stopped letting me manage the AC. I erased the app and installed it again and it erased the AC when I enter my account and doesn’t load to add it back again and doesn’t give me the access to add manually. Like what is going on with this…. ### 1/5 — App update won’t work with older iPhones. *2026-08-13, version 3.14.1* Congratulations to those that can afford new phones. ### 1/5 — Select region, app is useless! *2026-08-11, version 3.19.0* Used to be able to control my Midea dehumidifier after update it broke. Deleted it installed it again but can’t get past the select region setting to login or reset my account. No other help available, awful experience! ### 1/5 — Forced to leave a review *2026-08-10, version 3.19.0* I am forced here against my will because the app had a pop-up and the only way to get rid of it was to click it to get dragged into this forced review. So here we are this is terrible. ### 1/5 — Garbage *2026-08-07, version 3.19.0* Since your update, app is garbage. Won’t let me log in. Won’t let me reset my password. Completely useless! ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-08-26, version 3.19.0* Very good!!! ### 5/5 — Great *2026-08-25, version 3.19.0* Works just like it’s supposed to. ### 5/5 — Pretty neat *2026-08-25, version 3.19.0* Makes me more lazy lol but pretty cool stuff ### 5/5 — Excelente *2026-08-24, version 3.19.0* Excelente ### 5/5 — Media ac *2026-08-24, version 3.19.0* Best app ever ### 5/5 — Love the convenience *2026-08-24, version 3.19.0* It’s great to have the convenience to start a unit on your way home to help pre cool a room before arrival. ### 5/5 — Great App *2026-08-23, version 3.19.0* Very easy to use. ### 5/5 — Class *2026-08-23, version 3.19.0* Class ### 5/5 — Excellent *2026-08-23, version 3.19.0* Excellent and Reliable ### 5/5 — Dehumidifier *2026-08-23, version 3.19.0* This app makes managing the dehumidifier in my crawlspace easy! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*