# Smartist: Art Preview on Wall — user reviews > 1,560 indexed App Store user reviews of Smartist by Smartist, Inc., rated 4.80/5 from 8,512 ratings. - Source: https://appshunter.io/ios/app/smartist-art-preview-on-wall/id1505234753/reviews - App overview in markdown: https://appshunter.io/ios/app/smartist-art-preview-on-wall/id1505234753.md - Rating breakdown: 5★ 7,397 · 4★ 625 · 3★ 236 · 2★ 79 · 1★ 175 ## What do users think of Smartist? Overall sentiment: positive **Pros** - 🎨 Excellent for showcasing art - 👍 Easy to use and intuitive interface - 🖼️ Realistic and diverse interior settings - ⚡ Saves time compared to manual staging - 💻 Useful for both desktop and mobile - 🤝 Responsive and helpful customer service **Cons** - 💰 Expensive subscription model - 🔍 Limited frame and mat options - 🐛 Occasional glitches and crashes - 🔍 Lack of customization for room settings - 🔍 Difficulty uploading and managing multiple images **Commonly reported bugs** - Artwork sometimes doesn't scale correctly in rooms - App crashes when trying to access certain features - Transparent mats not working as expected - Difficulty deleting individual or multiple artworks **Most requested features** - Add ability to upload custom room settings - Improve batch upload and management of artworks - Expand frame and mat selection options - Introduce more affordable pricing tiers - Enhance resolution and quality of exported images ## Newest reviews (15 of 1,560) ### 4/5 — AI VIDEO NOT INCLUDED IN SUBSCRIPTION *2026-07-30, version 1.10.1* I like the app for the photo, but I’m disappointed the new video AI thing is not Included you have to pay for it even after paying for the subscription…. ### 2/5 — Not as good as it used to be *2026-07-29, version 1.10.1* It keeps freezing and if you click on a room, it doesn’t open. I have the latest phone so it’s not me. I’m disappointed. ### 5/5 — Ótimo para potencializar vendas das obras de arte. *2026-07-28* app bem resolvido, estética da decoração atualizada **Developer response:** Thank you so much for the wonderful review! We’re thrilled to hear you’re enjoying the app. It means a lot that you noticed our constant interior updates 🖤 Happy creating! ### 5/5 — I love your rooms. *2026-07-28, version 1.10.1* They are so well thought out and such attention to detail! Amazing variety and they really create mood that vibes with my work. ### 4/5 — Great app but has problems *2026-07-21, version 1.10.0* The app is great has been super useful although it does crash a lot and can glitch or not upload things and just come up with a blank canvas at times that’s kind of annoying as it distrusts the flow of things, other than that nothing bad to say ### 5/5 — Love this app! *2026-07-20, version 1.10.0* Really great room mock-ups and they are constantly adding more. Frame choices are perfect. Custom matting is a huge bonus! The new video feature when you save is FAB! ### 4/5 — A great app *2026-07-17, version 1.9.1* A wonderful app for artists, helpful and simple to use. My only wish is for more interior settings, especially suited to smaller paintings. Also, the app has started crashing recently, so it would be great if that could be fixed. ### 5/5 — Something changed *2026-07-16, version 1.9.1* I’ve subscribed to the app for two years. Recently I logged in to find all the art that was uploaded gone. Plus now the mobile app and the desktop app are not linked. Bummed.☹️ ### 3/5 — Inconsistent *2026-07-15, version 1.9.1* I like the app but sometimes my artwork disappears and I have to waste time troubleshooting. It is a very expensive product so I expect more accuracy ### 5/5 — A Solid App *2026-07-09, version 1.9.1* Only wish there were more new environments more often. ### 2/5 — More complicated *2026-07-09, version 1.9.1* I used to find this app very easy to use. It’s gotten way more complicated than it needs to be. ### 2/5 — Simply too many bugs *2026-07-02, version 1.9.1* I have subscribed two different times and this last time, it completely locked up my desktop and I couldn’t shut it down. It’s too much trouble to import art from your desktop to your iPhone and do a decent job editing, this should work on your computer and it does not and for this price, it is not worth the subscription. Super frustrating, thought he had worked through these issues. ### 5/5 — This app made me $109k *2026-06-30, version 1.9.0* Smartist is the scaffold behind my sales! Since joining I have used Smartist to place my paintings in rooms settings, generating over $109k on the Australian Bluethumb Art platform alone. It’s a small tax deductible expense for clean, professional interiors that help collectors visualise my art in-situ, giving them the confidence to click ‘add to cart’ - Naomi Crowther ### 5/5 — Great way to display art at scale and what a time saver! *2026-06-25, version 1.9.0* 06/2026 — I’ve loved this app, but right now the iPad version of it isn’t working properly. Some of the mat options make the artwork become unmovable and the export option does not respond. I also find the amount of questions about the work unnecessary in order to just upload one. Lastly, it would be great if the account could sync on different devices for on the go access. Using Smartist has saved me lots of time while letting me display my work beautifully! It’s an important part of helping people visualize art in their space. I’m so happy with the way all the interior images respond to true scale and I don’t have to manually estimate proportions using other software. They update the interiors often, so I can always create fresh images to show my work. ### 5/5 — Great App with Helpful Support *2026-06-08* Update: I recently experienced a serious issue where my saved artwork data disappeared, which was very stressful. However, the support team helped investigate the issue, and my data was eventually restored. I appreciate their support and am relieved that everything is back. Smartist remains a very useful app for creating artwork mockups, and I hope the app will continue improving its data sync and backup reliability. **Developer response:** Thank you for your kind words! We're so glad we could help and truly appreciate your patience. It means the world to us to know you recommend Smartist 🖤 ## Most critical reviews (10 lowest-rated) ### 1/5 — Perfeito *2026-08-13* Parece ambientes reais. Indispensável! **Developer response:** Thank you for your feedback! Creating realistic environments for your art is one of its core features. If you have any questions or need assistance with anything in the app, please don't hesitate to ask. Your feedback is valuable, and we're here to help. ### 1/5 — Most interiors you have to pay for *2026-07-14, version 1.9.1* Last time I downloaded this app I felt there were a few interiors and plain backgrounds you could use for free now it seems like you have to pay for most of them, even the white background. It’s a good app but I’m not willing to spend that much on it. ### 1/5 — Too expensive and not worth it.！ *2026-07-03, version 1.9.1* Not satisfied. Too expensive and not worth it. Loading resource images is too slow. ### 1/5 — Shady, stay away from this app. *2026-07-01, version 1.9.0* I tired this app for sculpture. It did not work and so I canceled the subscription. They continue to charge from six months later. Apple card won’t help, Goldman Sachs facilities this robbery each month, run, for your financial life. I will be contact the federal bank fraud people next. ### 1/5 — A big fail on desktop - it’s a horrible user experience. *2026-06-29, version 1.9.0* I’ve had this app installed for a while. I’m trying to add images to an existing layout. I can’t drag them around to rearrange, or add images to existing placeholders. The AI help bot says it’s a bug. A pretty big bug, I’d say. So far my experience has been that this app is worthless. UPDATE: I contacted support via email. There’s a link at the bottom of their website that goes to help.smartist.app, but ti leads to a failure page. Restarting the app on desktop did fix my click and drag problem, without their help. There’s no way to save a session to continue it later. The Export function lets you export a jpeg or a png of the screen with a “Share” button, but the “Save” button apparently does nothing. I tried searching for a solution, and came up empty. Somehow I discovered that the Smartist app saves the jpeg into the User Library/Containers folder with a long code name. No dialog to select the folder; no way to change its name. The bot couldn’t help me with that; and an email to the “help” desk was never responded to. The biggest failure of this app is the lack of any clear documentation. Its quirky user interface and lack of features that have been with Mac for years lead me to recommend other ways of modeling artwork in a physical environment. This app has promise, and some of the customization features are interesting, like the ability to remove or add other objects seem like they’d be useful. But unexpected behavior changes your layout, and causes more headaches than it’s worth. WHen my (overpriced) subscription is up, I won’t be renewing. ### 1/5 — Too expensive and not worth it. *2026-05-25, version 1.8.3* Not satisfied. Too expensive and not worth it. Loading resource images is too slow. ### 1/5 — Shady, stay away from this app. *2026-05-19, version 1.8.2* I tired this app for sculpture. It did not work and so I canceled the subscription. They continue to charge from six months later. Apple card won’t help, Goldman Sachs facilities this robbery each month, run, for your financial life. I will be contact the federal bank fraud people next. ### 1/5 — Slow, Always Crashes, Unreliable *2026-05-13, version 1.8.2* Very slow to load, consistently crashes, will lose past artworks and interiors uploaded. A lot of their interiors are very basic or not well designed ### 1/5 — No free trial- they lie *2026-05-10, version 1.8.2* I feel seriously misled by this app. It advertised a 7-day free trial, but the moment I signed up and entered my card details, I was charged immediately. That is not what most people understand as a “free trial.” What is even more frustrating is that Apple refused to refund the payment, despite me explaining the situation clearly. To make things worse, the app’s Help Center does not work, so there is no proper way to contact support or solve the issue. This feels deceptive and unfair. Users should be fully informed before being charged. A free trial should actually be free. ### 1/5 — Charged me for entire year subscription while trying their “free trial”! *2026-05-08, version 1.8.2* They had a “free trial” to sample their app, except it charged me for an annual subscription without my permission instead. I wasn’t able to get a refund or cancel the payment. That’s about $150 btw. They even offer monthly or weekly subscriptions but for whatever reason, they charged me for their annual option instead. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-08-16, version 1.10.2* A+++ ### 5/5 — Vert smartist *2026-08-16, version 1.10.2* Easy ### 5/5 — Love this app for my art *2026-08-11, version 1.10.2* This app is the best for concept and presentation design. It is easy to use and affordable. I use it everyday. ### 5/5 — Awesome *2026-08-09, version 1.10.2* Indeed ### 5/5 — Highly Recommend! *2026-08-08, version 1.10.2* Love this app for displaying my art in room mockups. So many options and it is regularly being updated. ### 5/5 — Great Tool! *2026-08-03, version 1.10.1* Really gets the viewer’s attention. ### 5/5 — Ehowardcollections *2026-08-01, version 1.10.1* 5 stars ### 5/5 — 2 Big Artist B.A Chughtai & F.M Husain *2026-08-01, version 1.10.1* Arist ### 5/5 — Perfect app for my business *2026-07-31, version 1.10.1* I love using that app, user friendly ### 5/5 — Perfection exists *2026-07-30, version 1.10.1* Love Smart Artist App. I use it everyday --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*