# SmartLife-SmartHome — user reviews

> 306 indexed App Store user reviews of SmartLife by Guangdong Wankezi Intelligent Control Technology Co.,Ltd., rated 4.70/5 from 1,893 ratings.

- Source: https://appshunter.io/ios/app/smartlife-smarthome/id1223994121/reviews
- App overview in markdown: https://appshunter.io/ios/app/smartlife-smarthome/id1223994121.md
- Rating breakdown: 5★ 1,607 · 4★ 170 · 3★ 35 · 2★ 8 · 1★ 73

## What do users think of SmartLife?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient remote control
- 👍 Easy to use
- 🔒 Secure connection
- 🚀 Reliable performance
- 👍 Useful features
- 🚀 Responsive app

**Cons**

- 🐛 Connectivity issues
- 🐛 Activation problems
- 🐛 Compatibility problems
- 🐛 Alexa integration not working
- 🐛 Unstable app
- 🐛 Buggy updates
- 🔒 Privacy concerns

**Commonly reported bugs**

- QR code scanning not working
- Login screen not functioning
- Devices not detected
- Frequent app crashes
- Settings not saving properly

**Most requested features**

- Add indoor temperature display
- Integrate with Apple HomeKit
- Implement dark mode
- Add Apple Watch support
- Improve Alexa integration
- Enhance automation and scheduling options

## Newest reviews (18 of 306)

### 1/5 — Won’t work on iOS

*2026-03-11, version 2.1.1*

I was trying to use it on iOS but I stuck on request for scan activation code, I hope someone will reply me with solution how to pass it through otherwise I have no option but keep my android phone

### 1/5 — QR Camera

*2026-01-21, version 2.1.1*

Nice app developer letting you use only the main camera for scanning QR Codes, if yours is broken like mine, good luck scanning anything

### 1/5 — Non funziona

*2025-12-16, version 2.1.1*

Sembra funzionare solo se sono sotto al condizionatore. Potreste aiutarmi?

### 1/5 — Acceso a nuevo dispositivo

*2025-12-06, version 2.1.1*

Estoy intentando iniciar sesión desde un nuevo teléfono y no me deja. Me dice que scanee o ponga código de activación pero no funciona. No hay IniciarSesion o Registrarse

### 1/5 — Problema al iniciar sesiones

*2025-11-26, version 2.1.1*

No puedo acceder a la pantalla para iniciar sesion con mi cuenta de email donde tengo todo configurado, NO QUIERO ESCANEAR NADA! Solo quiero la pantalla para iniciae sesion!

### 2/5 — Conexión

*2025-11-22, version 2.1.1*

Solicitamos una solución al problema que no se pueda vincular a Alexa.
Ya que en verdad se adquiere este tipo de productos para realizar la función con Alexa

### 1/5 — not possible to use iPhone

*2025-11-20, version 2.1.1*

Dumb developers not to test on iOS

### 3/5 — Needs improvement

*2025-11-16, version 2.1.1*

Cannot edit one of my device names. Cannot use arrow back to home page on that device page, either. Other device fine.

### 2/5 — Aire con Alexa

*2025-11-04, version 2.1.1*

Que pasó con la app que ya no se puede vincular con Alexa? Hace un tiempo la usaba de lo más bien y derrepente  dejó de ser compatible? Que ma que hayan sacado esa actualización era súper buena, vuelvan a colocarla para que sea compatible. Solo por eso compré este aire acondicionado.

### 1/5 — I can’t login on my account

*2025-10-20, version 2.1.1*

I can’t login on my account, when i open the app directly me to scan qr code. I don’t want to scan QR code i need to login on my account.

### 1/5 — Brak automatyzacji

*2025-10-14, version 2.1.1*

Brak możliwości tworzenia scen i automatyzacji.

### 3/5 — Please,update

*2025-10-14, version 2.1.1*

Please,update the app. I use it for the air conditioner and it worked great,until a few days ago. It won’t save my settings,so when I turn on,it moves the air flow,it changes the temperature and the timer part doesn’t work. I have a baby and I can’t afford to have the temperature all over the place. Also,I cannot turn it on remotely. Thank you!

### 1/5 — Absolute useless trash

*2025-09-30, version 2.1.1*

The app won’t even let you navigate to a Home Screen, Log in or register. Just asks to scan a QR code or input an activation code which is nowhere to be found. My husband has been using this app to control our ACs and sent me an invitation code but that’s not it. Nor the one sent in an email. Tried installing and deleting several times and “adding device” with long press. Nothing. Garbage app.

### 4/5 — Connections to Alexa

*2025-09-20, version 2.1.1*

I am in the Dominican Republic trying to connect my Air Conditioner unit that is controlled by this app and trying ti connect to Alexa. But I keep getting errors that say App needs to be upgraded. But my app is upgraded already. How do I get around this?

### 1/5 — Cargar actualización

*2025-08-23, version 2.1.1*

No puedo conectar mi aire acondicionado por que dice que la app no esta actualizada

### 2/5 — No conecta con Alexa

*2025-08-19, version 2.1.1*

No hay manera de vincularlo con Alexa, con los demás dispositivos no ha habido problema pero es un fallo que no se vincule con Alexa .

### 1/5 — Self Diagnosis, lol

*2025-08-12, version 2.1.1*

Mini split is less than 3 years old, filter regularly cleaned, cup of bleach treatment once every 2 months (I live in South Florida, it’s a must with the humidity), and it has stopped blowing cold air. Instead has brought the temperature from 78 to 83 lol but self diagnosis apparently says it is 100% working and in great shape 🧐 Not so much SmartLife app.

### 1/5 — No se conecta con Alexa

*2025-08-06, version 2.1.1*

Me ha costado la vida emparejar el dispositivo y, cuando al final lo emparejas, te da opción de vincularlo con Alexa, que es lo que quería ya que lo tengo todo vinculado ahí, pero no es cierto. Al menos, en España, Alexa no tiene esa Skill. Un fallo garrafal!!

## Most critical reviews (10 lowest-rated)

### 1/5 — No longer working

*2026-08-16, version 2.1.2*

Went into my app I have had for years and it’s asking me for a activation code. No place to login. No way to get support. Please fix

### 1/5 — Not great

*2026-07-30, version 2.1.2*

Keeps asking for activation code or QR code to which neither has been provided and smart life app is said to be used to operate devices…

### 1/5 — User

*2026-07-11, version 2.1.2*

Asking for activation or qr code i have account instead

### 1/5 — Can’t share a room with other people

*2026-07-10, version 2.1.2*

I installed another unit at a different location. Everytime i share the room to new users in the family, the app won’t let them register. They down load the app and can’t leave the initial activation of a new unit screen. Very frustrating. Tried it on my wife’s phone since my other family members are not near me. Can’t find another way around it. Can’t find a proper email link to contact the developer.

### 1/5 — Not able to connect

*2026-06-21, version 2.1.2*

I’m not able to connect with my AC. Very frustrating.

### 1/5 — Can’t bypass scan code screen

*2026-06-07, version 2.1.2*

I had the app last year, deleted while not using and after redownloading the app will not let me bypass the scan code screen. I already have an account but I do not have the scan code anymore so I can’t use the app.

### 1/5 — Please help

*2026-05-16, version 2.1.2*

I had issues the 2nd year with my ravsun ac connecting to WiFi was told to reinstall the app. Now I can’t load up the app without the activation code because I don’t have the manual anymore

### 1/5 — Terrible WIFI Pairing

*2026-04-06, version 2.1.1*

App maybe good, but since the A/C won’t pair with my network it’s useless.

### 1/5 — Not connecting

*2026-04-03, version 2.1.1*

This is the worse app to set up

### 1/5 — Китайское убожество

*2026-03-16*

Зачем вообще нужно это недоприложение, почему нельзя привязать датчик влажности и температуры, одни кондеи. Жалкая пародия на нормальное приложение SmartLife, впрочем как и все китайское

## Most praised reviews (10 highest-rated)

### 5/5 — Not bad

*2026-05-31, version 2.1.2*

Does everything i ask it to do. Easy enough for me as well as my needs.

### 5/5 — Сделайте в таймере для сплит системы, что бы можно было включить fresh air.

*2025-09-24*

Сделайте в таймере для сплит системы, что бы можно было включить fresh air, так как сплит у меня с системой fresh air, но я его могу включить только вручную, а по таймеру нет.

### 5/5 — App

*2025-06-29, version 2.1.1*

The app's features are all excellent! I really like it! One thing I'd love for you to add is the ability to display the indoor temperature, in addition to the outdoor temperature.

### 5/5 — Iraq

*2025-04-23, version 2.1.1*

Nice

### 5/5 — Отличное приложение

*2025-02-24*

Долго пытался подключить через роутер МТС, по всякому, но видимо несовместимость версий вайфая, через zyxel kinetic giga lll подключился с первого раза. Все работает не вылетает. Отличное приложение.

### 5/5 — Почему так много плохих отзывов?

*2025-01-31*

Подключал кондей Funai Kadzoku. Получилось не с первого раза. Проблема была в сети. Отключил 5 гц оставил только 2,4 и всё сработало. 
Само приложение вполне устраивает.

### 5/5 — no support gateways

*2024-11-05, version 2.1.1*

When support for zigbee gateway and thermometers?

### 5/5 — مشكلة الاقتران بالجوال

*2024-10-14, version 2.1.1*

عندا الاتصال بالشبكة الواى فاي يكون المكيف متصل وعندا تغير الجوال على شبكة 4G يقطع الاتصال

### 5/5 — 5 Sterne trotz….

*2024-08-11*

Grundsätzlich eine tolle App die Super Funktioniert,
Ich hätte jedoch noch einen Wunsch:
Die Angabe der Aktuellen Temperatur des Innenraums in der App.

Ist dies vielleicht schon in Planung?

### 5/5 — SIN ALEXA

*2024-08-08, version 2.1.1*

Aplicación dice que se puede conectar con Alexa pero  no, llegas al último paso y no arranca

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
