# SmartMobile 9.5.0

> SmartMobile 9.5.0 (iPhone/iPad app by Zafire Limited.)

- Source: https://appshunter.io/ios/app/smartmobile-950/id1209118536 (this page in markdown: same URL + `.md`)
- Developer: [Zafire Limited](https://appshunter.io/developer/426700532)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 9.0 · 16 MB
- Languages: American English
- Released: 2017-03-03
- Data updated: 2025-01-09
- User reviews in markdown: https://appshunter.io/ios/app/smartmobile-950/id1209118536/reviews.md

## What is SmartMobile 9.5.0?

Zafire’s award winning service and repair management software Smart supports best practice business processes and boosts quality, efficiency, and profitability for its customers. Smart is a comprehensive browser-based integrated software suite that has been designed to provide a complete solution for modern repair and service management businesses. All of Smart’s features have been designed by people with in–depth knowledge of the Service, Repair, ERP and CRM industries. 

Requirements: This app is an enhancement for use by Zafire’s service and repair management software Smart customers. It will not work with other field management and repair tracking software packages. 

Now Smart customers can improve efficiency and communication with their field engineers by giving them the SmartMobile app to use on their ipads or iphones. SmartMobile allows a field engineer to: 

• View his or her current job list, which will be updated from Smart in virtually real-time. Visual and aural alerts will ensure that engineers always know when details of new jobs have arrived. 

• View full details of each job, including site address, contact name and number, product, service level, visit details, and any associated tasks. 

• Accept a job and record its progress using intuitive wizard style screens. The information that will be displayed or requested on each screen will be completely configurable using Smart. Examples of typical information that might be included for each job are: 

• Date and time that the journey to the job commenced 
• Date and time that the engineer arrived on site 
• Duration of the journey 
• Cause of the problem 
• Action to be taken 
• Parts required to complete the job 
• Additional remarks or information 
• Follow up notes 
• Whether the job is chargeable 
• Date and time that the job was completed 
• Once a job is completed, confirmation from the customer that the work has been carried out to their satisfaction, including their name and signature 

All details of the actions that have been recorded on SmartMobile will updated in Smart in virtually real-time and can be viewed Incident Management.


## Version history (last 5 releases)

### 9.5.61 — 2018-10-31

This app has been updated by Apple to display the Apple Watch app icon.

Fix for jobs sometimes returning with no answers after cause code

### 9.5.60 — 2018-05-29

Logging fix

### 9.5.59 — 2018-05-24

Fix for issue where some users could not hide the keyboard

### 9.5.58 — 2018-05-18

Added additional logging

### 9.5.57 — 2018-04-19

Patch fix for 11.3 IOS

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## More apps by Zafire Limited

- [SmartMobile by Zafire Limited](https://appshunter.io/ios/app/smartmobile-by-zafire-limited/id426700529)
- [FirstRamp](https://appshunter.io/ios/app/firstramp/id669475130)
- [FirstFIDS](https://appshunter.io/ios/app/firstfids/id684817734)
- [Lely SmartService](https://appshunter.io/ios/app/lely-smartservice/id943811034)
- [SmartMobile 9](https://appshunter.io/ios/app/smartmobile-9/id976927047)
- [FirstBag Mobile](https://appshunter.io/ios/app/firstbag-mobile/id1171246006)

All apps by Zafire Limited: https://appshunter.io/developer/426700532

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-01-09.*