# SmarTone CARE — Enjoy Offers and Manage it ALL

> Mobile service management, offers, and customer care for SmarTone users. (iPhone/iPad app by SmarTone Mobile Communications Limited.)

- Source: https://appshunter.io/ios/app/smartone-care/id1171031993 (this page in markdown: same URL + `.md`)
- Developer: [SmarTone Mobile Communications Limited](https://appshunter.io/developer/358071022)
- Category: Lifestyle
- Price: Free
- Rating: 1.30/5 from 22 App Store ratings · 66 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 236 MB
- Languages: American English, Chinese (Traditional, Taiwan)
- Released: 2016-12-05
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smartone-care/id1171031993/reviews.md

## What is SmarTone CARE?

The SmarT CARE App, At Your Service 24x7

The all-new upgraded CARE App allows users to customise their interface, stay up-to-date with the exclusive offers, curated rewards and the latest news. SmarTone customers can even enjoy an array of caring services such as remote queueing, free powerbank rentals, data transfer service booking and more! 

More upgraded features:

- Clear and personalised reminders to remind you about important matters.
- Customise your homepage widgets and menu freely!
- View SmarTone Plus member-exclusive offers, birthday privileges and spending at a glance! Register/bind The Point account in just a tap and spend Point Dollar as cash in all SmarTone stores!
- All-in-one account overview; check bills, data usage and service plan details with one click!
- Top up data and re-contract/upgrade anytime easily yourself!
- 24x7 customer support, time-saving and convenient!

Download the upgraded SmarTone CARE App now to live a SmarT life!

## Key features

- Customizable interface and widgets
- Exclusive offers and rewards
- Account overview and bill management
- Data top-up and re-contracting
- Remote queueing and powerbank rentals
- 24/7 customer support

## Recent user reviews (10 of 66)

All indexed reviews: https://appshunter.io/ios/app/smartone-care/id1171031993/reviews.md

### 1/5 — Keeps saying verification code expired

*2026-01-15, version 3.1.8*

Keeps saying the sms verification code is expired and ask me to get a new one, which expired in 10 seconds again

### 5/5 — faster than before

*2025-09-30, version 3.1.6*

remind me to pay bill

### 5/5 — Good interface

*2025-09-30, version 3.1.6*

Better than expected

### 5/5 — Easy to use

*2025-09-26, version 3.1.5*

Can check bill statement

### 5/5 — Get the parking offer

*2025-09-22, version 3.1.5*

Some offers can be redeemed here

### 5/5 — The performance of loading is improved

*2025-09-22, version 3.1.5*

Usage section loads faster than before

### 1/5 — Didn’t work

*2025-09-05, version 3.1.5*

I hold a non-mobile plan account. Can’t even log in

### 1/5 — it's a rubbish app

*2025-08-19, version 3.1.4*

according to the sms, i can't access my account, it's a rubbish app, Smartone co, pls, pay some money to hire higher quality software Engineers!!

### 1/5 — 垃圾app

*2025-06-26*

永遠開唔到

### 1/5 — Pop ups are unnecessary and annoying

*2025-06-06, version 3.1.3*

Pop ups keep showing up despite selecting do not show again. As a paying customer I should have the option of not seeing ads

## Frequently asked questions about SmarTone CARE

### What does the SmarTone CARE app do?

The SmarTone CARE app allows users to manage their mobile services, view account details, check data usage, and pay bills. It also provides access to exclusive offers, curated rewards, and convenient customer care services.

### What are the key features of the SmarTone CARE app?

Key features include a customizable interface with widgets, access to SmarTone Plus member-exclusive offers and birthday privileges, an all-in-one account overview, the ability to top up data and re-contract, and 24/7 customer support. It also offers services like remote queueing and free powerbank rentals.

### Is the SmarTone CARE app free to use?

Yes, the SmarTone CARE app is free to download and use. The provided information indicates no in-app purchases or advertisements, suggesting it is a complimentary service for SmarTone customers.

### Who is the SmarTone CARE app for?

This app is designed for SmarTone mobile customers. It is particularly useful for those who want to easily manage their mobile plan, stay updated on exclusive deals, and access customer support services conveniently.

### How can I manage my bills and data usage with this app?

The app provides an all-in-one account overview where you can check your bills, monitor your data usage, and view your service plan details with a single click. You can also top up data directly through the app.

## Version history (last 5 releases)

### 3.1.12 — 2026-08-12

- Enhanced display for a more seamless and intuitive experience
- ⁠Improved system stability

### 3.1.11 — 2026-08-05

- Brand new self-service features
    - Bill Payment by Bill Credit Voucher
    - Conditional Call Forward
- Enhanced display for a more seamless and intuitive experience
- ⁠Improved system stability

### 3.1.10 — 2026-06-02

- Enhanced display for a more seamless and intuitive experience
- ⁠Improved system stability

### 3.1.9 — 2026-04-13

- Brand-new upgraded rewards layout – clearer, more intuitive
- Enhanced system performance and stability for a smoother, more reliable experience

### 3.1.8 — 2025-12-17

- Enhanced display for a more seamless and intuitive experience
- ⁠Improved system stability

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## More apps by SmarTone Mobile Communications Limited

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All apps by SmarTone Mobile Communications Limited: https://appshunter.io/developer/358071022

## Related topics

[sosim](https://appshunter.io/ios/topics/sosim)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*