# SmarTouch Digital — user reviews > 22 indexed App Store user reviews of SmarTouch Digital by American Concepts, rated 2.25/5 from 36 ratings. - Source: https://appshunter.io/ios/app/smartouch-digital/id1523914512/reviews - App overview in markdown: https://appshunter.io/ios/app/smartouch-digital/id1523914512.md - Rating breakdown: 5★ 8 · 4★ 3 · 3★ 0 · 2★ 4 · 1★ 21 ## Newest reviews (3 of 22) ### 1/5 — Worst App Ever *2022-05-14, version 1.0.10* App only works inside my cabin when on Wi-Fii, 30 feet from the spa. What’s the point if I can’t control the tub remotely when I’m back home? ### 1/5 — Doesn’t work on my iPhone 13 *2022-05-07, version 1.0.10* Doesn’t connect remotely when I upgraded to a new phone ### 1/5 — Garbage *2021-01-28, version 1.0.10* This app is straight up garbage. This is the most nonsensical thing I have ever experienced. If apps were around in 1995 - this would have been garbage in 1995 terms. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible design *2025-10-25, version 1.2.6* Terrible user interface. No feedback if Wi-Fi connection is functioning or not other than it just doesn’t work. Sad because, with just a little more effort, it could actually be 3-4 stars. ### 1/5 — Nothing works like it should. *2025-07-01, version 1.2.6* If I’m 20 yards from the hot tub it won’t pick up the device. Tap the set button and the lights turn on. Set the temp, it won’t sent. Huge waste of money going through United Spas. ### 1/5 — Useless *2025-01-22, version 1.2.6* Hard to imagine a less helpful app… utter garbage ### 1/5 — Needs work *2024-11-18, version 1.2.6* I’ll start with the positive, it connects to the tub, pretty reliably, both Bluetooth and Wi-Fi. I do want to change the temperature, that is possible. However, for as little as it does, it’s amazing how bad they made the interface. It would also be nice if it was actually able to control the schedule, had notifications, and track the temperature history. What’s most frustrating is there are schedule settings on the unit itself that tend to override anything you do on the app so you never really know what’s going on. So if you set a temp, a scheduled temp may come along and override it without you knowing. Just make the app do what the control pad does and improve the interface a bit and it would be five stars. ### 1/5 — Terrible *2024-04-23, version 1.1.2* This app stopped communicating with the hot tub, and I can’t figure out how to reconnect it. Also, the app has no timer or off function. It’s such an awful interface. ### 1/5 — 1990 called and want their tech back! *2023-11-07, version 1.1.2* Bad connectivity, limited functionality, clunky interface. ### 1/5 — WI-FI stopped working with latest update *2023-05-13, version 1.1.2* Bluetooth still connects, Wi-Fi doesn’t. Please fix and update ASAP! ### 1/5 — Useless *2023-01-29, version 1.0.10* Hard to imagine a less helpful app… utter garbage ### 1/5 — ?? Why no warning if temp drops?? *2022-12-06, version 1.0.10* This app is barely useful. We were sold on the idea that you could monitor your tub from far away.. well that could be true, if the Wi-Fi part of the app is working. However, it doesn’t provide an alarm to let you know the temp of the tub is dropping so that you can actually do something about it.! it is highly unlikely you will know the temp is dropping, unless you are looking every hour at the app. The Wi-Fi part of our system stopped working within a few months of us having the system. The Bluetooth works, but only if you are within a few feet of it. Very expensive don’t recommend at all. ### 1/5 — Only works when you’re next to spa *2022-08-07, version 1.0.10* I can connect my iphone 13 to the spa via Bluetooth. If I even go to my bedroom, I no longer have access. Even less when I leave my vacation home to go back home. I can’t manage it remotely so guests leave the spa on 100° and I can’t control it. ## Most praised reviews (9 highest-rated) ### 5/5 — Does what it suppose to do *2024-09-30, version 1.2.6* Very user friendly. I like how I can personalize my device and have the ability to share and control from anywhere in the world. Especially comes in handy when traveling back home from being out of town. I can set the temp wherever I am, and have it right where I want it when I get home! :) ### 5/5 — Great spa app and easy to use! *2024-03-28, version 1.1.2* I really like how this app works! Is extremely easy and intuitive. It features the basic settings in running my hot tub spa remotely. I wish I knew about it sooner. Tech support was great at answering all my questions quickly too! ### 5/5 — Remote control *2023-06-03, version 1.1.2* App works great set temp, turn on turn off all pumps . Can share app with others. Beats going outside to set up controls ### 5/5 — Works well *2021-12-19, version 1.0.10* Easy to use and works well. Super straightforward ### 5/5 — Very user friendly *2021-11-20, version 1.0.10* Very good app. Easy and to the point. I love controlling the temperature of my tub. Saves me a lot of money on my electric bill ### 4/5 — Good app needs iOS Home support *2025-11-26, version 1.2.6* The app works fine for me. Setup was easy. But I REALLY wish I could integrate it with my Apple Home Kit ### 4/5 — Super-convenient, works as billed *2024-07-15, version 1.2.6* I greatly enjoy the ability to control our swim spa and hot tub from inside the house, or anywhere else. Saves me the trouble of walking outside and using the touchpad, even if just to check the temperature. The dashboard isn’t elegant and sometimes loses connectivity to the pool/ spa, but that is quickly remedied by resetting the pool/ spa controller or reinstalling the app. Well worth the price, and if you need tech support they are very, very helpful. ### 2/5 — I don’t know why this app exists *2022-06-27, version 1.0.10* There’s no on/off selector for the jets, there isn’t a timer option, there’s no troubleshooting or search/help function. The tub never shuts off so we’re using the breaker when we’re done. So dumb. ### 2/5 — Works, but needs more polish *2022-02-01, version 1.0.10* This works fine. But it needs new polish. Doesn’t look good. Also doesn’t have HomeKit or Siri integration. It would be great to see that. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*