# SmartPass Mobile — user reviews > 200 indexed App Store user reviews of SmartPass Mobile by SmartPass, Inc, rated 2.90/5 from 1,457 ratings. - Source: https://appshunter.io/ios/app/smartpass-mobile/id1387337686/reviews - App overview in markdown: https://appshunter.io/ios/app/smartpass-mobile/id1387337686.md - Rating breakdown: 5★ 579 · 4★ 132 · 3★ 41 · 2★ 22 · 1★ 683 ## What do users think of SmartPass Mobile? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Helps track student activity - 👍 Useful for school administrators **Cons** - 🐛 Constant log-out issues - 🕰️ Restrictive time limits - 🚫 Invades student privacy - 💤 Disrupts class time - 🤕 Causes student stress and anxiety **Commonly reported bugs** - Frequent crashes and glitches - Unreliable pass tracking - Syncing issues between devices **Most requested features** - More flexible time limits - Customizable settings for each school - Better integration with school systems - Ability to provide feedback/explanations for time limit overruns ## Newest reviews (15 of 200) ### 2/5 — Annoying app *2026-08-25, version 1.16.0* I was in 5th bell and I realized I had to use the bathroom. I asked the teacher if I could go and you know what I heard? “OF COURSE, BUT FIRST FILL OUT A SMART PASS.” These were dreadful words to hear while my bowels felt like they were gonna blow. I knew I had to open my computer, log in, click on the bookmark, say my teacher, and finally where I am going, OH WAIT DONT FORGET HOW MUCH TIME YOU NEED! Like who in the world is going to say “oh yea I would like to go to the bathroom for one minute, just give me a set amount of time like 10 min or something. Anyways after all of that I waddled over to the bathroom while I prayed that I wouldn’t explode, thank you smart pass. I give you 2 stars because at least the app looks fun. ### 1/5 — Smartpass more like hardpass *2026-02-20, version 1.15.20* If you enjoy the feeling of being electronically incarcerated while trying to use the restroom, then boy, do I have the app for you. SmartPass is the ultimate "solution" to a problem that never existed, replacing common sense with a glitchy digital leash. Why It’s a Disaster: • The "Wait-In-Line" Simulator: I’m standing in a hallway, staring at a door, waiting for a digital green light like I’m at a high-stakes drag race. Except the prize isn't a trophy—it's just a sink and some paper towels. • Battery Vampire: Nothing says "convenience" like your phone dying in third period because a hall pass app decided to eat 40% of your battery while running in the background. • The Infinite Loading Screen: There is a special kind of panic that sets in when you really have to go, but the app is stuck on a spinning wheel. I shouldn't need a 5G connection to justify my biological needs to a cloud server. • Privacy? Never Heard of Her: It feels less like a school tool and more like an ankle monitor. I half expect a drone to follow me if I take a wrong turn toward the water fountain. The Verdict: My Rating: 0.5/5 Stars (The 0.5 is for the color scheme, which is the only thing that doesn't give me a headache.) ### 1/5 — Terrible *2026-01-09, version 1.15.17* Absolutely terrible and completely unecessary pass. To monitor students for their safety is necessary but this app does too much. It is not a simple sign in and sign out situation, it grants a limited number of passes a day and places a TIME LIMIT on time spent in the bathroom. This app is completely excessive and disregards the fact that sometimes people need more time in the bathroom. Schools need to stop implementing it and stick to classic sign in and sign out forms or tangible hall passes. ### 1/5 — This some bs *2026-01-06, version 1.15.17* App doesn’t even fully work properly. Takes more time to make a pass than to go to the bathroom. Why are they trying to control my bladder, uterus, and bowel system. I cannot do my business in six minutes. Mostly it is my schools fault but giving schools like mine access to control there students more then they should be horrible. ### 1/5 — Doesnt work *2025-11-14, version 1.15.11* I have to constantly delete and redownload the app to sign into my account it never works. Its very frustrating idk what bug this is but i hope they fix it. ### 1/5 — Does nothing but make things complicated *2025-11-08, version 1.15.10* All the favorable reviews are from teachers who’ve never actually used the pass themselves to go to the bathroom and probably never even listen when their students complain. As an ACTUAL student this app makes simple hall passes 10 times more difficult. Firstly, the app logs me out EVERY SINGLE TIME I OPEN IT! You do realize that I cannot spend an entire class period logging in to go to the bathroom? Even worse the app makes be enter my username not once, not twice, but thrice and it makes me need to enter my password too! It also takes an eternity to load and only gives you 5 minutes before it goes over time! Don’t forget that it doesn’t let you make another pass until it’s 45 minutes after you’ve made the previous one. DO YOU REALIZE WE SOMETIMES NEED TO LEAVE THE CLASSROOM MULTIPLE TIME IN ONE PERIOD? If your app is meant to accurately tell how much time a student has spent outside class then what is the point of adding that feature? It’s like making an app to track how many calories you eat in a day but not allowing the app to track calories until it’s been four hours since the last time you inserted calories. The creators of this app advertise this as a “grand solution to hall passes”, but honestly? This is a sprappy, horribly thought through, cash grab you make schools use that just adds so many extra annoying steps to simple processes. THE APP ALSO HASN’T UPDATED IN A WHILE TOO BECAUSE THE CREATORS THINK IT’S SO “PERFECT”! ### 2/5 — Territory 🪳 *2025-10-28, version 1.15.8* Once upon a time a long long time ago, I was the alpha of the pack, but now I'm not they tell me I belong with the pups and she go back into Alpha wolf training because I claimed the big stall for my pack and I then somebody went in there that was my territory and when I tried to fight them, I was suspended in my pack, disowned me. I let out a painful howl. Don't let this happen again ARWOOOOOOOOOOOO ### 1/5 — I hate this app *2025-10-07, version 1.15.7* I’ve peed myself in class because of this app and being in the “waiting line” for over 30 mins. I do not care to elaborate on the first part but just know I was bullied for weeks. Kids still do what they want to do it the bathrooms and is genuinely the worst app ever created. I hope administrators eventually come to their senses. ### 1/5 — Not convenient at all *2025-10-05, version 1.15.7* The app isn’t great. Paper or physical passes are probably the better choice in my opinion. There are so many unnecessary crashing issues and bugs. Really do not switch to smart pass. Stay with physical passes. Too much of a hassle and to troublesome. ### 1/5 — Traumatized by that 7 minute timer *2025-09-25, version 1.15.7* So it was an average Tuesday, and the weather was perfect. But when I start a smartpass a notification popped up on my IPad. “Doom is opun you!!” I screamed and ran for the door. And when I got to the bathroom the world had darkened and when I tried to turn back, a lighting rod crashed into room 15. My class was cooked! So I did what any smart person would do, and ran to the Cafe. Where I used the staff toilets to take a dump. And if you dare to read on…. My iPad flew over my head and the notification was gone and a new one appeared. “The world is over.” And that is how that 7 minute timer ended the world and traumatized me. 67 ### 1/5 — What? *2025-09-24, version 1.15.7* Coming on the iPads, is that a threat? ### 1/5 — 🥀 depression *2025-09-23, version 1.15.7* this not so w app gave me depression. And killed my family while sigma mewing all over there lowkey dead body’s . And I tried to turn into an alpha to save them but I my rizz was to late my timer ran out . And I got teleported back to the prison/ school. Were my teacher started to beat me with the 67 poster board . My fellow pookies couldn’t help bc they were all in 67th line . 😭😵😵☠️☠️☠️☠️🫣 ### 1/5 — The SmartPass is a furry😰 KILLED MY FAMILY!! And sent me to jail:( *2025-09-23* So one day i was in class i was mewing because im a 67 baddie but anyways a message popped up on my iPad and it said “im going to fart on you daddy alpha sigma” i screamed AHHH i got in trouble but then the next day i needed to potty so i started a SmartPass of else i would diarrhea all over the teacher. But in the bathroom was the SmartPass owner he said “ruff ruff” and he was wearing a furry tail and mask. And i screamed he said im going to touch you. And then i was overdue on my timer and my family died because i was overdue so then i killed the owner and went to jail. That how SmartPass got me in jail. (Free me and you will be a sigmas alpha daddy 67 rizzy person. ### 1/5 — Trash app *2025-09-23, version 1.15.7* This app is bad a had toco bell for lunch and it I had to go so bad. I was 67 in line as was cooked it was bad it was the end of school this app is terrible dont use it banned it plz. We where found in the back rooms help us if sherk founds us again it is bad he play games with us and there are not fun it is scary help us plz 👏👏👏help us ahhhhh! 👏👏👏👏 ### 3/5 — SmartPass *2025-09-23, version 1.15.7* Å®´ÍΩ®Ç´†√¢Á¢¨∞§˚¨†Á©¢∞ˆ§¶Ôˆ¨Ó ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-22, version 1.16.0* Insane app just let kids go to the bathroom WHY DO WE ONLY GET 7 MINS personally my school is really big and it takes a while to walk there so this is so stupid ### 1/5 — I hate this app *2026-06-11, version 1.15.21* Stupid app always got us having to make passes to go anywhere at my school. Most bottom app creation next to life 360. ### 1/5 — No *2026-06-05, version 1.15.21* No. Just no. ### 1/5 — Useless *2026-06-05, version 1.15.21* This app makes it so hard to go to the bathroom because it makes me wait in line. ### 1/5 — This app removes brain cells! *2026-05-20, version 1.15.21* Do not download this app unless you want a free service to remove brain cells. Limiting time to use the bathroom is valid, but 6 minutes is outrageous. I’d rather just go straight to the bathroom if I needed to go instead of damaging my bladder holding it in just to make a “smart pass”. I’m definitely becoming less smart with this app. The tile is false advertising. ### 1/5 — Y tf u slow . *2026-05-11, version 1.15.21* U make are bathrooms passed to start it 30sec y is that even a feature for kids to go to the bathroom it takes away are freedom n if kids actually rebel against adults us lose tbh kys n hope Iran bombs u ### 1/5 — This app had ruined my bladder. *2026-05-11, version 1.15.21* Im not kidding when I say this. I genuinely could not go out to the bathroom with this smartpass app, and even if I was lucky enough to get a pass I would have to wait in line for ATLEAST 10 minutes. I had to LITERALLY dehydrate myself so I didn’t need to use up my remaining passes. And I got so much UTIS from this app. Please if you are a school administrator reading this, don’t even think about touching this app. Ruined my health. ### 1/5 — Lacks logical organization *2026-04-28, version 1.15.20* This program needs a clearer way to implement modified bell schedules. It’s a poor use of time trying to figure it out. ### 1/5 — this sucks *2026-04-06, version 1.15.20* never again ### 1/5 — This is app is trash *2026-03-03, version 1.15.20* This app killed my whole family and slimed out my dog while playing baby boo ice cream truck version so I Js deleted this app and hit so mad j flicked my cat and made her breed with a giant black one and they made kittens and I ate them cuz I was hungry ## Most praised reviews (10 highest-rated) ### 5/5 — Ignore the h8ters yo! *2026-08-27, version 1.16.0* Look, as a totally normal 16 year old high school student, SmartPass is an absolute, game-changing masterpiece that completely revolutionized my daily existence, so please ignore all the negative reviews from haters who clearly just want to wander the hallways unsupervised! ### 5/5 — This is urgent *2026-06-10, version 1.15.21* I need to pee i’ve been waiting 45 minutes “in line” it’s coming out. ### 5/5 — Thank you *2026-04-29, version 1.15.20* Smartpass you helped me go to the bathroom and get molested but that helped me realize that im gay and now take anal everyday, thank you smartpass❤️❤️❤️❤️❤️ ### 5/5 — Esta app no sirve pero me gusta *2026-01-14, version 1.15.17* Ya no sirve en mi teléfono pero ahora la uso en computadora de mi escuela 🏫 🧑‍💻 ### 5/5 — Great app *2025-09-23, version 1.15.7* This app makes school feel like jail ### 5/5 — This app killed my dog *2025-09-09, version 1.15.6* I was useing smart pass and a really scary message poped up on my screen so i threw my dog out the window and he got run over by a tractor and his libs fell off.And my teacher said she was a alpha sigma.😭😭😭😭😭😭😭🔪 And she said that her son likes to play with his ps4 and likes mewing and skibi toilet is her husband and says they like to watch people purr and be a furry and watch people being cringey😭😭😭😭😭pls help me 😭😭😭😏😏😏😏…she also says that she is cheating on her husband skibi toilet on a camera man!!!!! ### 5/5 — I got touched *2025-03-05, version 1.14.17* Big tyrone touched me in the bathroom.🎅🏿 ### 5/5 — This app killed my dog *2024-10-07, version 1.14.1* I was useing smart pass and a really scary message poped up on my screen so i threw my dog out the window and he got run over by a tractor and his libs fell off.And my teacher said she was a alpha sigma.😭😭😭😭😭😭😭🔪 And she said that her son likes to play with his ps4 and likes mewing and skibi toilet is her husband and says they like to watch people purr and be a furry and watch people being cringey😭😭😭😭😭pls help me 😭😭😭😏😏😏😏…she also says that she is cheating on her husband skibi toilet on a camera man!!!!! ### 5/5 — Very useful *2024-09-12, version 1.13.3* Please disregard all the 1 star reviews written by obviously the same child with different user names. This program has helped streamline the pass process so that I can focus on teaching. Highly recommend! ### 5/5 — App is a major upgrade to SmartPass *2024-01-30* Having the app on my phone has made SmartPass integration much easier. I now receive a notification when students make a pass which I can see on my watch. This saves me from being anchored to my computer and needing to check up on students who have been gone past their pass time. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*