# SmartPlate \| #1 Food Tracker — user reviews > 53 indexed App Store user reviews of SmartPlate | #1 Food Tracker by FITLY INC, rated 3.50/5 from 54 ratings. - Source: https://appshunter.io/ios/app/smartplate-1-food-tracker/id1171397735/reviews - App overview in markdown: https://appshunter.io/ios/app/smartplate-1-food-tracker/id1171397735.md - Rating breakdown: 5★ 32 · 4★ 0 · 3★ 2 · 2★ 5 · 1★ 15 ## Newest reviews (14 of 53) ### 5/5 — cool app *2021-12-11, version 2.4.1* SmartPlate saves me time - snap a pic and I have my food tracked and recorded in my phone. Easy! SmartPlate made my life easy. it saves me time and headaches of counting carbs. ### 5/5 — I love this thing ! *2021-12-11, version 2.4.1* Having exact data on what I was eating and how it affected me has made it insanely easy to stick to a diet. I’d recommend this to anyone who struggles with eating healthy… I love this thing ! ### 5/5 — like *2021-12-11, version 2.4.1* I like scanning barcodes feature. I am playing wit my kids “a detective”, looking for labels and guessing how much sugar is in the product. Who thought it could be a fun game for my family, and my sons are learning how to make smart food decisions. ### 5/5 — Pretty cool. *2021-12-10, version 2.4.1* Using food scales definitely helps with accuracy of nutritional tracking. Because I track EVERYTHING. When the device is not around, I use the app. Handy tip: I like to create a template day with “Favorite” settings for breakfast, lunch, dinner, snacks. Then I add my food so it’s easy to see what I ate when. You can then copy any item from”Favorites” to the next day. Pretty cool. ### 5/5 — nice *2021-12-10, version 2.4.1* I don’t cook much so packaged foods is what I do most of the time. It’s easy to add foods by scanning the product’s barcode. And then I adjust servings. Its easy for me to overeat. Tracking meals helps me a lot. It stops me from late night snacks, smart plate sends notifications that I ate too much already. Just that helps to stay on track. ### 5/5 — I’m a bit obsessed with my SmartPlate. *2021-12-10, version 2.4.1* I’m a bit obsessed with my SmartPlate. I can’t believe it can recognize the food I take a picture of. It already helped me see where my eating habits were a little off. I can’t wait to get Smart Plates for my whole family! ~ Grace ### 5/5 — i love it *2021-12-10, version 2.4.1* I found it very difficult to keep to a consistent diet on my own, I’d often slip up, end up eating way too much, and spiraling from there. But with SmartPlate, having exact data on what I was eating and how it affected me has made it insanely easy to stick to a diet. ### 5/5 — super easy. *2021-12-10, version 2.4.1* On Keto diet, it was difficult for me to be under 50 gr daily. Like a banana is 26 gram. And this kambucha is 17 gram of carbs. 1 spoon of ketchup is 4.7 gram... oops.. I am over my daily carb limit. You have to track you food to stay in ketosis. Thats' why I am obsessed with SmartPlate. It makes counting carbs is super easy. ### 5/5 — hi *2021-12-10, version 2.4.1* Overall, SmartPlate is my favorite food tracking app as of right now. Compared to an app like MyFitnessPal, I like how quick it is to add food for a day. ### 5/5 — ok *2021-12-10, version 2.4.1* SmartPlate has definitely helped me with my weight loss journey, especially being a mom. It makes it easy to count your macros. I lost a total of 18 pounds. What an amazing product! ~ Nancy ### 5/5 — Easy! *2021-12-10, version 2.4.1* Easy! SmartPlate made my life easy. It saves me time and headaches of counting carbs ### 5/5 — Just got it so far great. *2021-12-10, version 2.4.1* I’m loving the ability to have more control over eating and portion control. Just got it so far great. ### 5/5 — so good *2021-12-10, version 2.4.1* Got my SmartPlate a couple of days ago. Super excited about it, as I hate dieting and counting calories, but would like to eat healthier. Turns out it's super easy to use. Exceeded my expectations ### 5/5 — A+ *2021-12-09, version 2.4.1* It makes me think twice about what I'm eating if I know I have to record it. I started tracking with Smartplate and learned that I actually eat more than I think I do and my portions are bigger than they should be. What I really like: I can see all the components of your food; protein, carbohydrates, fat, sugar, salt, vitamins, minerals, etc. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Customer Support - I’m Done *2023-02-09, version 2.5.8* Have had trouble with getting the plate to connect with the app, along with subscription issues. At least in my case, I have sent several emails and left a voicemail on their supposed customer support line and received no contact back from either attempt. Like another review left here, guess I’ll need to change my credit card on file because there isn’t a way to do it through the app or website, to spite claims to the contrary. A shame, because it was being used until I started having these problems. ### 1/5 — Awful! Scam do not buy *2022-05-05, version 2.4.4* This is a complete scam, I’m convinced the reviews must be fake. There is no customer service, I am unable to use the app, no way to cancel, no response from the email or phone that goes straight to VM, no response to my BBB complaint. I’m going to have to issue a fraud alert and change my cc info now as a last resort to keep them from charging me every month. ### 1/5 — Don’t work *2021-10-21, version 2.3.9* I got the plate at the beginning of Oct. A week later the app would said that there’s nothing on the plate, it just couldn’t “find” or “see” the food. A week later it will show different food options unrelated to whatever it’s in the plate. What’s the point it I need to input everything manually? I contacted customer support they said that the only way I could get a refund it’s if the plate has never been used! So I’m stuck with a plate that doesn’t work and I can’t return! **Developer response:** Hi L0urd3$, We want to personally thank you for your feedback. We want to make sure we can leave you with a positive experience with our company and feedback like this is highly appreciated as it helps us to improve not just our products but our services as well. We really appreciate you taking your time to share this, your feedback will never go unnoticed. We have investigated this matter and thank you for allowing us to fix the issue directly with you. We already addressed the errors and you are always welcome to come back! Team SmartPlate ### 1/5 — Terrible *2020-12-30, version 2.2* After FOUR years they could not make a working product and app. When I first logged everything said “In Development.” Secondly the app constantly said, “add plate before use features.” And EVERY time I log out or close the app it says I have to connect plate and enter all my information again...name your plate, enter weight, enter height, and on and on. What a waste of money. ### 1/5 — App does not work *2020-11-29, version 2.1* Downloaded the app, made an account, and it let me go through the steps one time and then kept saying internal server error, and now it won’t let me get past the gender selection screen. Long wait for still an under developed piece of tech ### 2/5 — Integration bad *2022-11-30, version 2.5.8* The wrong date still shows up for meal input. Macros counting does not work. And it doesn’t add nutrients to HealthKit. ### 2/5 — Smart plate *2022-11-09, version 2.5.7* Very posit service after a week into the app is froze up could not enter my info and can’t delete anything tried emailing support still have not contacted me crazy ### 3/5 — Update *2022-12-05, version 2.5.8* I’m still giving 3 stars because of my great experiences with the owner helping me out. But this is what, a year and a half later? Give or take… I decided to give the app a try today for the first time since I first got it. I figured the glitches should be worked out. So far it’s still unusable. I input my food and it tracked everything to the previous day. I tried to copy it to today, nothing happens. Can’t delete, nothing. I also find it really hard to believe, compared to all the other apps I’ve used, that the health kit integration is accurate. It’s giving me way too many calories back in credit. I really wanted to like this, but from what I can tell this shouldn’t have been released at all. It’s too far from ready. A beta is one thing, but this is years now since their initial release. ### 3/5 — Good idea, needs more *2022-04-13, version 2.4.4* I was very excited about this. The idea seems great but the app is lacking in options compared to other food trackers. No hydration tracking. When I add a food in manually or by barcode scan I can’t pick to measure by g or oz instead of the “serving size” listed - example - I added in frozen vegetables. I ate the whole pack which says about 4 servings, I know how many grams it was but that it wasn’t 4 full servings, but I can’t switch from measuring the 2/3 cup serving to a g or oz or anything. That would be helpful where I could choose how much to put in by something other then just the serving size on the packet. ### 5/5 — Accurately counts carbs! *2023-09-12* I've had diabetes since 1998 and have always counted carbs to dose insulin. When I received my plate, I put it to the test by throwing a handful of small pretzels on it and checking the carbs compared to the label. It was within 1g. Amazing technology for newly diagnosed patients or people with T2 who are struggling learning to count carbs. ## Most praised reviews (9 highest-rated) ### 5/5 — MD,PHD *2023-08-01* As you know, our lifestyle and nutrition intake are key to our health. SmartPlate is a great product - the most AI-powered and nutrition tracking technology ever invented for personalized nutrition. I have been using it to manage my daily nutrient intake as I work hard on changing to a healthier lifestyle in the past three months, and it has worked very well for me. The app always gives me precise directions for taking the necessary nutrients according to my plan, and I have also learned a lot of nutritional facts about the foods I consume every day. I would say it is an unexpected bonus to this product, as it helps me remember what kind of foods I should or should not take, even during long trips when I don't have access to the physical plate. As a medical professional and healthcare consultant, I would love to introduce SmartPlate to anyone who is interested in managing their own health. I also believe it might be a perfect tool for people who are suffering from diabetes, on weight loss programs, or dealing with any chronic health conditions. Thank you - Smartplate! ### 5/5 — Smart Plate *2022-02-24, version 2.4.1* Have been using this for about a month now. Love it. The app is easy to use and when i had a question customer service responded quickly. Highly recommend it. ### 5/5 — Genius! *2021-12-11, version 2.4.1* I've been hunting for a food tracker that focused on nutrition above calorie counting for ages. Programs I've used in the past that focused on calorie tracking left me feeling guilty about food choices and lead me to choose low-calorie items regardless of nutritional benefit. I stayed hungry on those programs. SmartPlate tells me not just calories - it tracks protein, carbs, fats. It actually tells me (!) if I don’t eat enough or too much. Genius! ### 5/5 — Track yours. *2021-12-11, version 2.4.1* If you are on keto diet like me, you’re probably still eating more carbs than you think. I eat super clean and I journal my food, I recorded everything. And what a surprise when I started tracking with Smartplate.. it was over-eating carbs! No way. I was working so hard at the gym trying to lose these stubborn last 5 pounds.. they did not go anywhere. Food makes a difference. Track yours. ### 5/5 — Thanks god *2021-12-11, version 2.4.1* If you’ve been disappointed by food tracking apps (like MyFitnessPal) Or you’re looking for a much easier way to count calories.. This is for you. Thanks god I don’t have to search, type, long in every meal when I just want to eat and not think about it. ### 5/5 — I like it. *2021-12-11, version 2.4.1* I like it. Instead of manually logging every bite, I track the carbs, fats, proteins (and calories too) of my meals with a photo. Super easy! more accurate than other apps. ### 5/5 — It is useful *2021-12-11, version 2.4.1* It is useful for me because I can have a personal trainer see what I was eating all week. Or when I am following a 12-week challenge I track ALL my meals. ### 5/5 — I like easy food tracking. *2021-12-11, version 2.4.1* I like easy food tracking. Cons: I’d like to see more compatible apps and fitness trackers. ### 5/5 — I like it. *2021-12-11, version 2.4.1* Tracking carbs is easier with Smartplate. I am on low-carb diet. I have my food recorded in my phone with a picture, and I like it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*