# Smartplay Studio — user reviews > 51 indexed App Store user reviews of Smartplay Studio by Maruti Suzuki India Limited, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/smartplay-studio/id1440449128/reviews - App overview in markdown: https://appshunter.io/ios/app/smartplay-studio/id1440449128.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (18 of 51) ### 1/5 — USELESS *2023-11-20, version 1.3* One of the most useless app by maruti. Need more updates with useful features. Maruti should look at the ratings of this app and do the best. ### 1/5 — Wireless CarPlay support missing *2023-03-12, version 1.3* Wireless CarPlay support and OTA app updated are missing. It’s very hard to update the system. Many times USB cable is connected and it’s charging but CarPlay is not showing ### 1/5 — Worst and useless Application *2023-03-08, version 1.3* As mentioned by other users as well. Upon entering the VIN# or REG# and phone number app says- “your mobile number is not linked with the VIN#’. Worst part is neither the showroom dealer nor the service advisor know the solution to this. Worst App. ### 1/5 — Update new customer in your database *2023-01-28, version 1.3* Unable to coonect my phone to car. Tried the both ways connecting my phone car but no use. ### 1/5 — Don’t Bother *2023-01-04* I found it impossible to register this app as I did not receive any OTR code even after several attempts! Pointless App ### 1/5 — Unable to connect *2022-12-15, version 1.3* As rightly said by most users, my vin and mobile no doesn’t match and so I’m unable to use a lot of features like navigation etc . I have been running after the company people since last 1 month but this issue hasn’t been resolved . Look into it asap ### 1/5 — Not working *2022-10-01, version 1.3* When I enter vin/registration number and click next it’s returning to same page again. It’s not at all working. ### 1/5 — Difficulty *2022-05-16, version 1.3* If i want to listen music from my pen drive as well want to have the navigation on this feature is not available ### 1/5 — Worst app *2022-03-03, version 1.3* Worst connect , won’t connect to bluetooth, No use time waste nd very irritating ### 1/5 — Poor set up *2022-01-20, version 1.3* Didn’t allow you to connect by VIN or the registration number . It didn’t recognise ### 1/5 — App never connects *2021-09-23, version 1.3* This app is too bad. It never takes the VIN and Cell phone combinations. A brand like Maruti Suzuki should really take a good look at it. If basic connection is a problem, how are customers supposed to use the app? ### 1/5 — Useless application *2021-08-14, version 1.3* As rightly said by couple of other users, it is not allowing to login using VIN and mobile combination. I think Maruti Suzuki has to keep their database dynamic and updated. I have another issue with smart play hardware- it is not allowing to connect with my smart phones. It retains previous connection details and when I try to connect another phone, it didn’t get connected. Sometimes it will get connected after factory reset. But not every time . Moreover, it is not always convenient to do factory reset. I will be checking with NEXA service center today. Hope it works well. ### 1/5 — VIN doesn’t match with mobile *2021-08-11, version 1.3* Worst experience with this App, always says VIN doesn’t match with mobile no while login to Smartplay studio app. ### 1/5 — Nothing works *2021-06-14, version 1.3* Please delete this app from App Store, it’s a dustbin in the phone ### 1/5 — Useless app *2021-03-26, version 1.3* The app requires an immediate update as it is over a year since last update MSIL are you listening ### 1/5 — Not able to register my vehicle *2021-03-13, version 1.3* Whenever I am trying to provide VIN and mobile number, app is saying my mobile# doesn’t match with the VIN# or REG# . It is not letting me login into app. Not sure how it will work. I am not able to use the map navigation system ### 1/5 — Otp not received *2021-03-09, version 1.3* Otp is not received. My car registration number is not able to lookup. Why are you not giving email as second option?? ### 1/5 — App not working *2021-03-08, version 1.3* after entering vin number otp is not coming, tried many times but it didnt work. please fix this issue so that we can use it, many other users are facing same issue. ## Most critical reviews (10 lowest-rated) ### 1/5 — Dumb app *2026-05-14, version 1.4* The app does not work. VIN (Chassis number) and Registration number are not recognised. It remains stuck on opening screen. Dealers and service centres are clueless. Jai ho. ### 1/5 — does not deserve rating *2025-11-09, version 1.4* Useless app ### 1/5 — Very beginner app *2025-04-14, version 1.4* Need to enhance compatibility as it doesn’t allows user to access despite entering correct details. ### 1/5 — Not able to add user *2024-12-05, version 1.4* Relationship is not getting added even after choosing it multiple times, first of all why do we need users, can’t we simply connect and use ### 1/5 — Third class app. Never gets login *2024-11-13, version 1.4* You cannot login to this app ever. Do not waste time ### 1/5 — It’s not connecting *2024-09-06, version 1.4* not connecting with VIN & Mobil number… I have tried n number of times😮‍💨 ### 1/5 — Not able to connect… *2024-04-24, version 1.4* Pathetic response from Maruti Team ### 1/5 — Navi maps and aha not showing *2024-03-21, version 1.4* Navi maps and aha both are installed but not showing in smartplay studio app ### 1/5 — Useless application of Suzuki connect *2024-03-18, version 1.4* Not connecting by using VIN or mobile also both since 8dec 2019 onwards. I mailed number of times and visited show room many time issue was not resolved still as on date. Pl update at least good will may not damage of your company ### 1/5 — Can’t login *2024-01-05, version 1.3* Mobile number doesn’t match VIN ## Most praised reviews (2 highest-rated) ### 2/5 — Not working *2025-01-25, version 1.4* The app is not working in apple device login itself is having issues. ### 2/5 — Navigation feature *2023-12-17, version 1.3* How to install navigation feature? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*