# SmartPoint Connect — user reviews > 80 indexed App Store user reviews of SmartPoint Connect by Marc Liniado, rated 4.72/5 from 3,866 ratings. - Source: https://appshunter.io/ios/app/smartpoint-connect/id1456388657/reviews - App overview in markdown: https://appshunter.io/ios/app/smartpoint-connect/id1456388657.md - Rating breakdown: 5★ 3,152 · 4★ 465 · 3★ 145 · 2★ 35 · 1★ 52 ## What do users think of SmartPoint Connect? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Great video quality - 🔒 Reliable security features - 💡 Affordable price - 👍 Intuitive app **Cons** - 🐛 Connectivity issues - 🐛 Notifications not working consistently - 🐛 Buggy app updates - 🔋 Short battery life - 👎 Poor customer support **Commonly reported bugs** - Camera disconnections - Audio issues during live view - Compatibility problems with iOS updates - Setup process can be challenging **Most requested features** - Push notifications for events - Ability to add multiple cameras to one account - Improved app interface and user experience - Cloud storage options with better pricing ## Newest reviews (10 of 80) ### 2/5 — Camera not adding *2026-03-25, version 1.2.5* I have already reinstall the app even if I put the camera on top of my rotor camera not adding to my phone why is that? ### 3/5 — I have a few questions. *2026-03-11, version 1.2.5* Is the smart point connect the same thing as the app smart point home because I’m trying to download smart point home on to my iPad and it’s not downloadable in my region anymore so I was wondering is smart point connect the same thing as that app if so can I connect the camera I had on that app to this app as well. They both literally look the same it’s just the last word difference home and connect. ### 4/5 — Arkansas Joe *2024-04-23* I’m satisfied with using. It is the best in the house. If you produce, or know any who do, I would like to find a few solar powered outside all-weather capable cameras with the same abilities as the one I use. They can help see what the animals are doing on other parts of the farm from wherever I am located. ### 2/5 — Upgrade Failure *2024-03-04, version 1.2.3* Upgraded Subscription to Plus Plan and have had nothing but problems since. Half the video clips wont play & pieces of Audio missing one ones that do ### 2/5 — Cookie cutter on poor user setup and functionality *2024-01-10, version 1.2.0* Not user friendly, sure it turns on and off the device but, can’t offer typical connectivity update during the process, learning curve frustrating ( inventor 3d is easier) and adding other family members using one email address is impossible. apps 10 yrs ago had the same layout and intuitive set up ( painful ). Hence this app gets a generous 2 star. ### 2/5 — Sin skill de Alexa en mexico *2023-12-31, version 1.2.0* Como es posible que el skill de Alexa este bloqueado para la region de estados unidos? ### 3/5 — Notifications not consistent *2023-12-21, version 1.2.0* Every time there’s a big iOS update, the notifications stop working. It’s like it happens yearly around this time until they update the app. ### 3/5 — Cloud light *2023-11-20, version 1.2.0* I don’t know how to connect cloud light to my phone ### 5/5 — Excelente *2023-03-26, version 1.2.0* Además de que encontré las cámaras en descuento, han funcionado a la perfección, incluyendo la app. De las mejores compras del año 👌 ### 4/5 — Works great price *2023-02-21, version 1.2.0* Only been a month or so but seems to work well ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work with my iPhone *2025-04-15, version 1.2.4* I have to give it 1 star because I could not configure a smart plug to work with my IPhone….wasted a lot of time trying to connect it with my router. Then I tried using my iPad and I was able to connect it that way. ### 1/5 — TERRIBLE *2025-04-09, version 1.2.4* Terrible support, Terrible product. ### 1/5 — This app was great. *2024-10-25, version 1.2.4* It was great before it got intrusive ads in the last update. Pop up notifications and banners everytime I open it. Not security friendly. I wouldn’t mind them if they didn’t block my interface when I need to check my home for suspicious movement outside. I’ll be look a replacement. ### 1/5 — Very bad *2024-09-23, version 1.2.3* They work great when they work. The night vision is good. They keep disconnecting and now after a power failure will not pair via WiFi or BT. I flushed the router and all other devices are off. Never had so much issue with wireless even if they are 10 feet from the router and iPhone. I will not be buying any cloud storage. Entering the WiFi password that I am connected to over and over and over to pair it seems a bit strange also. ### 1/5 — La *2024-06-08, version 1.2.3* Basura no sirve para nada ### 1/5 — Nothing but problems for last few months. *2024-05-12, version 1.2.3* Use to love this app. Recently with new updates it glitches and constantly having difficulty with sound and voice. ### 1/5 — Stopped Working *2024-01-14, version 1.2.0* App hasn’t worked for a month, automatic message says it needs update. I have the most recent update was working, and stopped working. After multiple attempts to reach customer service, have moved from messages “to update your version” to messages saying “be patient, we are working on an update.” ### 1/5 — NOTIFICATIONS NOT WORKING *2024-01-04, version 1.2.0* Suddenly my cameras don’t send me notifications. I have not done or changed anything so I don’t knew why they stopped working. These cameras are a piece a crap non reliable . ### 1/5 — Crappy audio/detection zone options too limited *2023-06-11, version 1.2.0* Playing the same clip over and over, zero audio captured although it’s in a small room and is the only sound in the room. These cameras and the app are very very poor quality. Would recommend to go elsewhere for everything unless you were in some kind of Brewsters Millions situation where you had to spend all your money and have nothing of value leftover with it. If that were your case, then buy all of these cameras because then you’d have a stockpile of worthless junk. ### 1/5 — 2.4GHz only *2023-04-29, version 1.2.0* Bought a smart lightbulb — nowhere on the packaging does it say 2.4 GHz only. Useless to me as a smartbulb, but at least it works as a regular lightbulb. ## Most praised reviews (10 highest-rated) ### 5/5 — The best priced camera !!! *2025-03-12, version 1.2.4* The best price and you can add on as many cameras as you want to add and the clarity of the pictures and playback is top notch ### 5/5 — Works well *2024-12-14, version 1.2.4* Love its functionality and easy use all ### 5/5 — Above and beyond *2024-11-28, version 1.2.4* Very simple to use and connect. Easy to fix and no maintenance needed. Every now and then the app will fail to detect or notify motion if you have the follow motion feature off. Other than that it delivers for its price. Night vision. Subscription only needed if you dont want to install sim card and want video capture instead of a photo capture. ### 5/5 — Surprisingly great! *2024-08-31, version 1.2.3* Way better than expected. In quality of video, audio, and easy app use. Great little camera , with audio both ways, complete 360 rotation and color / night vision A++. Would recommend. Only issue i had was the set up was a little difficult, you have to be on a slower wifi connection . T-Mobile helped get it all dialed in. ### 5/5 — Like it!!! *2024-06-01, version 1.2.3* It’s a great app. I like how I can see and talk to my pets. The WiFi is a bit bouncy when I move the camera; takes a little time to respond. But that may be my connection. ### 5/5 — The Developer fixed the app! Try the latest version. *2024-02-18, version 1.2.3* Thanks for fixing the bugs as it now works again and with iOS 17! Thanks! ### 5/5 — Great App! *2023-08-13, version 1.2.0* This app works and works well. Easy to use and maneuver and intuitive. ### 5/5 — Love the ease of using this app *2023-07-21, version 1.2.0* With our Wi-Fi camera it has amazing picture and the night vision is exceptionally bright and clear. Not to mention I can communicate with the kids when I catch them doing something 😊 ### 5/5 — La mejor compra !! *2023-07-20, version 1.2.0* La cámara y la app son una maravilla ### 5/5 — Great camera and App *2023-07-09, version 1.2.0* Really enjoying my camera! I have a security system with a doorbell camera and a camera in my back yard but I do not have any cameras inside the house with this system. I’ve had several cameras before and I use them to keep an eye on my dog since he’s alone during the day. This camera was easy to install and use. I enjoy it so much I searched several stores to find another one. I finally found it! I purchased my first one at TJMaxx for $22 and found another at Marshall’s for $19 and a two pack stationary cameras for $29. I wish they were more easily available as I told my friend about them and now she wants some. I know she can order the stationary cameras on Amazon but the 360 rotating camera is much harder to find. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*