# SmartRent Community Manager — Manage Your Community Remotely

> Mobile tool for community managers to handle maintenance and property data. (iPhone/iPad app by Smartrent.com, LLC.)

- Source: https://appshunter.io/ios/app/smartrent-community-manager/id1453881090 (this page in markdown: same URL + `.md`)
- Developer: [Smartrent.com, LLC](https://appshunter.io/developer/1280670681)
- Category: Business
- Price: Free
- Rating: 2.58/5 from 33 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 47 MB
- Languages: English
- Released: 2019-09-03
- Data updated: 2026-07-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smartrent-community-manager/id1453881090/reviews.md

## What is SmartRent Community Manager?

Designed for existing SmartRent-enabled communities, this app provides community managers and staff with the tools needed to stay on top of time-sensitive maintenance requests. An intuitive interface allows management and staff to easily view all important property, access, work order and unit information all from their phones.

Key Features:

Community Selection - If you are assigned to multiple communities, you can easily switch between them to manage a particular community’s units and work orders. 

Unit Management - Manage your occupied and vacant units, leases, unit-related work orders, and resident information. 

Work Orders - Create, assign and complete work orders for one or multiple units. 

Leases - The move in / move out process will provision or remove the access code from the resident, the software equivalent of the handing keys to the resident on move-in or them returning their physical keys on move out.

## Key features

- Community selection
- Unit management
- Work order creation and assignment
- Lease management
- Resident information access

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/smartrent-community-manager/id1453881090/reviews.md

### 1/5 — Needs knowledgeable support on their products

*2026-07-14, version 1.19.0*

Customer service sucks and the agents are not knowledgeable at all, expect to wait a long time for someone to come on the line to tell you to get the tech from your complex to work on the issue and the tech is just as clueless as the resident. For both resident and apartment management users the app and the lack of knowledge service reps on the phone

### 1/5 — Missing online features

*2026-02-18, version 1.19.0*

hoping app would operate as good as or better than the web interface, but the app is missing most online features

### 2/5 — Not able to login

*2025-06-02, version 1.17.2*

Tried many times. Registered through two email but unable to login for my rented apartment

### 3/5 — Missing Features

*2024-07-10, version 1.14.0*

I manage 6 properties with this app. It is ok, but missing features from the website (such as overriding access doors). Limited functionality compared to online is frustrating.

### 1/5 — Brand it better

*2023-11-28, version 1.13.0*

Looks like the normal smart rent app, maybe brand it differently since this is not for tenant use.

### 1/5 — Always an issue

*2023-10-10, version 1.13.0*

This app is extremely buggy and always has some sort of issue.

### 1/5 — Glitchy and useless

*2023-10-05, version 1.13.0*

This is a glitchy piece of garbage. Constant problems. works less than half the time. And the locks these things work with are a joke. These locks eat batteries like there’s no tomorrow and they constantly need reprogrammed.  Unfortunately I’m stuck using this for work.

### 5/5 — Easily manage all apartments in one app

*2023-05-16, version 1.12.0*

This app has been great. We manage about 2,000 units and to be able to pull up information on the fly seamlessly makes work so much easier

### 2/5 — terrible UX

*2023-01-27, version 1.11.0*

whoever designed the user experience needs to be replaced by somebody who actually uses the app - nobody using this app would use it if they weren’t shoehorned in by their prop mgmt

### 1/5 — Sick of it

*2022-08-07, version 1.9.1*

This app does not work properly. I have to keep logging in or it says restarting the app, also it does not work with the thermostat but this is what my leasing office bought into….oh well!!!

## Frequently asked questions about SmartRent Community Manager

### What is SmartRent Community Manager used for?

SmartRent Community Manager is used by community managers and staff to manage maintenance requests, view property and unit information, and track resident data remotely.

### Can I manage multiple communities with SmartRent Community Manager?

Yes, if you are assigned to multiple communities, you can easily switch between them within the app to manage each community's units and work orders.

### How does SmartRent Community Manager handle move-in/move-out processes?

The app facilitates the move-in and move-out process by provisioning or removing access codes for residents, mirroring the act of handing over or returning keys.

### What devices support SmartRent Community Manager?

SmartRent Community Manager is supported on iPhone, iPad, and iPod devices.

### How often is SmartRent Community Manager updated?

The app was last updated on October 10, 2025, with version 1.19.0, indicating regular updates to maintain functionality and introduce improvements.

### What is the age rating for SmartRent Community Manager?

SmartRent Community Manager has an age rating of 4+, making it suitable for a wide range of users.

### Does SmartRent Community Manager have ads?

No, SmartRent Community Manager does not contain advertisements.

### What is the user sentiment for SmartRent Community Manager?

Based on 33 ratings, the app has an average rating of 2.6 stars, suggesting room for improvement in user satisfaction.

## Version history (last 5 releases)

### 1.19.0 — 2025-10-10

We've made numerous bug fixes and performance improvements throughout the app.

### 1.18.0 — 2025-07-25

We've made numerous bug fixes and performance improvements throughout the app.

### 1.17.2 — 2025-05-23

We've made numerous bug fixes and performance improvements throughout the app.

### 1.17.1 — 2025-05-20

We've made numerous bug fixes and performance improvements throughout the app.

### 1.17.0 — 2025-05-19

We've made numerous bug fixes and performance improvements throughout the app.

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## More apps by Smartrent.com, LLC

- [SmartRent](https://appshunter.io/ios/app/smartrent/id1280670682)
- [Alloy Install](https://appshunter.io/ios/app/alloy-install/id1479713872)
- [Alloy SmartHome](https://appshunter.io/ios/app/alloy-smarthome/id1511197254)
- [Alloy Pass](https://appshunter.io/ios/app/alloy-pass/id1519360323)

All apps by Smartrent.com, LLC: https://appshunter.io/developer/1280670681

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*