# SmartRope — user reviews > 168 indexed App Store user reviews of SmartRope by Tangram Factory Inc, rated 3.50/5 from 266 ratings. - Source: https://appshunter.io/ios/app/smartrope/id1434035222/reviews - App overview in markdown: https://appshunter.io/ios/app/smartrope/id1434035222.md - Rating breakdown: 5★ 126 · 4★ 39 · 3★ 17 · 2★ 22 · 1★ 62 ## What do users think of SmartRope? Overall sentiment: negative **Pros** - 👍 Accurate jump counting - 🚀 Convenient and travel-friendly - 💡 Motivating with leaderboards and challenges - 👍 Nice rope design and build quality **Cons** - 🐛 App crashes or disconnects during workouts - 🐛 Inaccurate jump counting or data loss - 🐛 Connectivity issues with the rope - 🐛 App resets progress or jumps for no reason - 🐛 Poor Apple Health/Fitness integration - 🐛 Buggy and unreliable performance **Commonly reported bugs** - App crashes frequently - Jumps not recorded accurately - Connectivity issues with the rope - Progress/data loss during workouts - Inability to update email address **Most requested features** - Custom interval training options - More workout metrics and analytics - Ability to manually add/edit jumps - Better sync between phone and Apple Watch - Offline mode or local data storage ## Newest reviews (19 of 168) ### 2/5 — Bug 02/17/2026 *2026-02-18, version 5.1.21* Still no update - changed battery reset phone and bt connection. Again the app will show a workout, but not log it or show any historical data. 02/15/2026 app just stopped working, will connect to the rope and record a workout session but it doesn’t appear to have and data saved once closed. No previous activity and says it’s up to date! ### 3/5 — Convenient & Travel Friendly *2025-09-02, version 5.1.21* My Rookie rope goes everywhere with me so I can work out anywhere. The design is perfect. I give the smart rope itself 5 stars, but give the app 3 stars for the simple fact that iPhone app and the AppleTV do not sync. So if you work out in front of your TV without your phone or watch, your acuity does count. The TV allows you to compete with family or friends. There should be a simple way to sync both apps. ### 4/5 — So far mostly good *2025-07-13, version 5.1.21* I love the concept and I just used it for the first time today. I like the handles and the rope. I’m 5’10” and the length is good for me. I have it at the longest—maybe i’ll shorten it up as I become more proficient and develop a feel for the right length. too early to determine that. I like the basic count feature and the interval training feature along with the leaderboards and ability to compete with friends! Only request I have is to have an interval training that is based on time and not count. I want to have a 2 minute timer (or whatever time I want to set) and just jump as much as i can for that full time then break and repeat for however many reps. I can track my progress by seeing how many jumps I clock over time. Just prefer committing to jumping for a certain amount of time instead of having to do it for a certain amount of jumps (or going outside the app to get an interval timer. ### 3/5 — Great to track but not very functional *2025-05-13, version 5.1.21* We should be able to create our own HIIT workout ### 2/5 — Not terrible *2024-12-23, version 5.1.21* But a lot of room for improvement: - I keep finding my smart rope has run out of battery between uses. Perhaps I forgot to turn it off. It should really auto power off after a few minutes of inactivity. - currently each skip is being shared to Apple health individually which is playing havoc in my other health apps as there are then hundreds of smart rope entries per session. It should log the entire session as a single workout to Apple health. ### 4/5 — Good app *2023-07-13, version 5.1.21* HealthKit integration is good way, it works good from iPhone. I don't know how I can connect rope directly to Apple Watch. iPhone workout data don't show heart rate data from Watch. Second app (SmartRope TV app) Is good idea, nice data preview during workout, but data are not exported to iPhone app and HealthKit (it is total fault), add server synchronisation or choice for use rope + iPhone + Apple TV app like display only. ### 2/5 — terrible interface *2023-02-06, version 5.1.3* this design is not meant for more than one jumper on one device.. my family jumps as well and we have to delete the app EVERYTIME someone else wants to jump to have the data included on their device. no way to disconnect the rope in the settings so other jumpers can connect via their device? ### 1/5 — Returning Item and deleting app *2022-07-15, version 5.1.0* Why does this app paste the contents of my clipboard when I launch it and where is that being sent? ### 1/5 — The application doesn’t count *2022-07-07, version 5.1.0* The application connects with my smart rope correctly through Bluetooth, but the application does not count anything when I jump. ### 4/5 — Оцениваю только недостаток приложения, в остальном оно супер 👏 *2022-06-29, version 5.1.0* На 3-4 звезды. Минус на первый взгляд незначительный но для меня человека с перфекционизмом это жирный минус, приложение не точно показывает счет всегда еа +1 больше изредка на +2-3 больше и в начале когда пытаешься сделать один прыжок загорается три, тоесть точности нету Моя оценка: 👍 👍 👍 💔 👎 ### 3/5 — Needs a better apple health integration *2022-05-31, version 5.0.2* Nice product and I’m enjoying it. Saying it is connected to apple health is a bit of a stretch. Apple Watch app won’t even collect heart rate data and each interval comes through as a separate workout so really not even a working integration for workout uploads. ### 4/5 — Love the Rope, app has issues *2022-05-19, version 5.0.0* I thoroughly enjoy using the rope. However the app has a tendency to crash while you are in the middle of recording a work out. If this issue was addressed I’d give it five stars! ### 1/5 — Not worth it *2022-05-10, version 4.1.8* The rope is quite pricey, and after the first use, everything was fine, worked well, but afterwards, it’s been problematic, the app goes off, jumps are not recorded and it’s a big big let down, as I cannot keep a record of my jumps. 👎🏾 ### 4/5 — Works well for me with a couple suggestions *2022-04-14, version 4.1.8* Bought the Pure over a year ago. I haven't had a single crash or connectivity issue. Works perfectly as intended. My only suggestion however is 1) I'd like the workout to incorporate my heart rate. What's the point off the apple watch app if it won't use the heart rate? 2) I wish it would transfer the full workout as one to apple health instead of every interval. It's annoying to see 20+ workouts in my log from one session. ### 1/5 — Crashes every time *2022-03-29, version 4.1.8* App is currently unusable. Just shows me old data, and when I try to exit that screen it crashes every time. Open it up and it brings me back to that screen. Rinse and repeat. ### 1/5 — Язык озвучания *2022-03-03, version 4.1.8* По какой причине убрали русский язык озвучения количества прыжков? Вопрос риторический, можете не отвечать. Дискриминация по языковому признаку-признак нацизма. ### 2/5 — Bad app, great rope *2022-02-04, version 4.1.8* The app could not track one continuous skip session. For some reason if you took a 10 second break, it would restart the session. The issue with this, is that in apple health and the fitness app it would separate the workouts. I would end up with 76+ entries and my friends would get 76+ workout notifications… Super disappointing. Also i couldnt tell if it was properly inputting the calories it calculated that i burned. Sending the rope back. Hopefully the issues are solved so i can try again in the future. ### 1/5 — Didn’t work. Sent back. *2021-10-27, version 4.1.6* Wanted this to work. The rope connected to the app but didn’t register any skips. Sent it back I’m afraid. ### 1/5 — App does not accurately count skips *2021-10-21, version 4.1.6* Recently the app started glitching and it doesn’t count my skips accurately?… it counts for awhile and then starts counting from 1 again even though I haven’t reached the amount of skips in that set. Solutions to fix this?? ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t connect *2025-01-04, version 5.1.21* Rope will not connect to app ### 1/5 — The app resets *2024-08-24, version 5.1.21* The app resets my count for no reason sometimes and there’s no way to manually add your jumps yourself . Additionally if something happens to your email address and you need to change or update it , it’s impossible. I reached out to tech support and they said it was because of security reasons…but in 2024 how is updating a email address a security risk !? ### 1/5 — App doesn’t load /crash *2023-07-10, version 5.1.20* Can’t open after downloading ### 1/5 — So won’t open *2023-07-10, version 5.1.20* First day the app was downloaded but it wouldn’t connect to rope. Now today my iPhone won’t even open the app I just goes to a blank screen ### 1/5 — App won’t open *2023-07-10, version 5.1.20* All seemed really good however, the app itself won’t open and I’m on the latest version. ### 1/5 — 必须注册才能使用 *2023-06-27, version 5.1.11* 这个怎么会过审的？必须要注册账号才能使用，而且不支持使用Apple Account注册，显然违反App Store的审核条款！ ### 1/5 — Can’t count? *2023-04-15, version 5.1.11* If the purpose of this rope is to accurately count jumps, why is that the function that performs the worst? The rope frequently adds additional counts from previous jump periods leading to highly erroneous counts. Please fix this basic function ### 1/5 — App doesn’t count skips *2023-04-07, version 5.1.10* App worked for the first couple sessions. App updated and still counts +/- 5x for every single skip. Unusable. ### 1/5 — Can’t login. No app support *2022-07-27, version 5.1.0* As the title says. ### 1/5 — Skipping rope doesn’t work *2022-07-24, version 5.1.0* The skipping rope which is meant for the app doesn't work, trying to turn it on and doesn't turn on at all. I have the battery the right way up and I’m spinning the left hand of the rope and it still isn’t turning on. Don’t buy as a waste of money. ## Most praised reviews (10 highest-rated) ### 5/5 — Thanks! *2022-08-14, version 5.1.1* Hello! Thanks, it’s ok. But why competition doesn’t work? ### 5/5 — Basic app that works *2020-12-07, version 3.9.90* Needed something simple to just count the quantity of jumps that I did. This app does that perfectly. My heart rate wasn’t loading properly on the app for apple health so I emailed the developer. They replied pretty quickly with instructions. App is working perfectly and a great free app. Would have paid a few dollars for it ### 5/5 — Great motivation. *2020-06-29, version 3.9.22* I like the app. Sometimes it freezes. And this interferes with my workout. Throw off my concentration. It’s a good app with minor hiccups ### 5/5 — Great rope *2020-06-23, version 3.9.22* The counter keeps me motivated!! The HIIT activities are great! ### 5/5 — Best SmartRope available *2020-06-20, version 3.9.19* It’s working well again. yeah! ### 5/5 — Best Smart Rope App *2020-06-19, version 3.9.18* I’m using this App with a Tangram Pure Rope. The count is accurate. I like being able to add other friends to track and encourage their progress. I love the templates and that you can add a photo before sharing. ### 5/5 — Love it!! *2020-06-16, version 3.9.15* Glad I purchased this! ### 5/5 — Awesome. *2020-06-14, version 3.9.15* Very motivating- easy well laid out app ### 5/5 — Fun and user friendly *2020-05-31, version 3.9.10* Great way to get cardio in I’ve encouraged everyone to buy one the more people you have the funnier it is to jump! Who knew shedding pounds could be this fun and competitive lol ### 5/5 — Love it *2020-05-22, version 3.9.7* The best skipping rope that I’ve ever used. Plus it’s smart! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*