# SmartScanner-AI Measure&Count — user reviews > 75 indexed App Store user reviews of SmartScanner by Top Joy, rated 4.70/5 from 1,213 ratings. - Source: https://appshunter.io/ios/app/smartscanner-ai-measure-and-count/id1663170838/reviews - App overview in markdown: https://appshunter.io/ios/app/smartscanner-ai-measure-and-count/id1663170838.md - Rating breakdown: 5★ 1,051 · 4★ 67 · 3★ 42 · 2★ 13 · 1★ 40 ## What do users think of SmartScanner? Overall sentiment: negative **Pros** - 🌟 Excellent features - ✨ Precision measurements - 👍 Easy to use **Cons** - 💰 Not free as advertised - 🚫 Inaccurate measurements - 🤖 Unreliable plant/object recognition **Commonly reported bugs** - Unexpected charges and billing issues - Compatibility problems on certain devices **Most requested features** - More measurement options - Improved accuracy - Reliable plant/object identification ## Newest reviews (10 of 75) ### 4/5 — 使用有问题 *2026-08-03* 测量并不准确，而且后续扣费不提醒 **Developer response:** 您好，非常抱歉给您带来不便。您可以详细描述您的问题吗？如果您有任何建议或意见，欢迎随时通过用户反馈联系我们。关于扣费这点，我们的应用程序未经用户批准，是不会产生订阅扣费的。您可以在iTunes设置中禁用自动续订，详情请前往https://support.apple.com/zh-cn/HT202039， 感谢您的理解。 ### 3/5 — Langue française *2025-06-29* Svp langue française **Developer response:** Thanks for your suggestion! ### 3/5 — Medidor *2025-06-19, version 2.0.3* Dicen que es gratis ### 2/5 — Nothing yet *2025-06-05, version 2.0.3* Nothing works here in the USA from my corner. Perhaps a problem with your server? It just hangs for every option. I hope you get it working good! Latest iOS and Apple 14. ### 4/5 — Measurements *2025-05-27* It's a breeze. However can you integrate conversion also. **Developer response:** Thanks for using. ### 1/5 — Not good *2025-03-14, version 2.0.2* It is an abandoned app there is no help if stop working ### 1/5 — 垃圾 *2025-02-12* 垃圾软件，抖音推广好奇点了下试了下不会用也没看到有订阅扣费，就一直放手机上从来没用过被扣了14次费用，一次48一星期一次还是无意间发现扣费也没有任何通知，通过苹果客服找回九笔，还有五笔找不回来，希望软件方能给个合理解释，感觉就跟骗子一样！ **Developer response:** 您好，非常抱歉给您带来不便。我们的应用程序提供完整的订阅信息，并在订阅后提供免费试用服务，未经用户批准是不会产生订阅扣费的。您可以在itunes订阅中取消订阅，也可以在软件用户反馈中联系我们^_^感谢您的理解！ ### 1/5 — 诈骗 *2024-12-03* 莫名奇妙的扣了我九次费用，这个软件是不是诈骗软件，让苹果官方申请退款都不退，我也没点过续订，隐形扣费？ **Developer response:** 您好，非常抱歉给您带来不便。我们的应用程序提供免费试用订阅，并提供完整的订阅信息，未经用户批准，是不会自动订阅扣费的。您可以在iTunes设置中禁用自动续订，详情请前往https://support.apple.com/zh-cn/HT202039， 感谢您的理解。 ### 5/5 — An appreciation message *2024-10-26, version 2.0.1* This is unbelievable. I can’t believe my eyes.At first I thought it was a scam till I said to myself you aren’t going to lose anything.I tried and I can’t say anything but Thank You. ### 3/5 — Not impressed *2024-10-02, version 2.0.0* But only 99c so not really a great loss, couldn’t measure a tree accurately, didn’t recognize a plant correctly, heart rate didn’t work at all. The commercial looked great, did some great measurements without trying, but it’s not accurate, still, 99ccents, right? ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t download *2025-12-24, version 2.0.8* Even with the free trial you get billed $12.99. I cancelled it within 20 min of downloading and still billed. Plus I have all kinds of pop up app ads showing up the next day and never had this. ### 1/5 — Not free *2025-10-29, version 2.0.7* No results ### 1/5 — Завлекаловка *2025-06-26* Скачиваемая программа только для активации платной версии. Бесплатной проги нет **Developer response:** Hi, we have free function for you, also you can have a free trial first. Please tell us if you have any suggestions. Thanks for using. ### 1/5 — Scam *2025-06-20, version 2.0.3* Not free as it charges £9 per week totally a scam ### 1/5 — Measurements are wrong in a big way *2025-06-15, version 2.0.3* Don’t depend on this if you want accurate measurements. My counter top was measured at 14 ft when the actual length is only 8 ft. And when I tried to identify my Ficus plant, it gave me a random plant. Just cancelled my subscription and deleted the app. ### 1/5 — Looting app *2025-05-26* Their add says they won’t charge anything but they’re requesting 999 INR/week **Developer response:** Dear user, we provided free features in the app, you can try them or have a free trial first. Also we have more than one payment option, you can choose the one you need. Thanks for using. ### 1/5 — Don't Waste time on this *2025-05-25, version 2.0.3* Doesnot do anything ### 1/5 — Very slow to measure and its not accurate *2025-05-25* Slow app and its not accurate **Developer response:** Hi, could you please tell me more about the issue you have? ### 1/5 — Its for nothing *2025-05-13* In the video advertising they show like when you take a picture it calculate the size automaticaly, so its note, then its exactly the same tool that we have on iphone, abd for the count its not working **Developer response:** Hi, could you please tell us more about the problem? So we can fix the bug. Please feel free to contact us. ### 1/5 — Horrible for a free app it doesn’t seem very free *2025-04-15, version 2.0.2* Not freee ## Most praised reviews (10 highest-rated) ### 5/5 — SmartScanner *2025-07-02, version 2.0.3* I love the app. So many special features. ### 5/5 — Medidor *2025-06-15, version 2.0.3* Presicion ### 5/5 — Measure for my project. *2025-06-04, version 2.0.3* It’s great since I always lose my tape measure. What are some uses with this tool other than measure furniture ? ### 5/5 — Effective *2025-05-29, version 2.0.3* Very cool and effective so far. ### 5/5 — Ronald *2025-05-22, version 2.0.3* Young Love ### 5/5 — Heart Beat *2025-05-11, version 2.0.3* Excellent ### 5/5 — Free to use…SmartScanner *2025-05-07, version 2.0.3* Payment required after 3 free day period…False advertising .. ### 5/5 — Wonderful *2025-03-15, version 2.0.2* Very cool ### 5/5 — 好 *2025-01-30* 很棒下次继续使用没有想过这么好的软件 ### 5/5 — Muy buena app *2024-12-11, version 2.0.1* Funciona perfecto en las medidas --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*