# SmartSense by Digi — user reviews

> 2 indexed App Store user reviews of SmartSense by Digi by Digi Smartsense, LLC, rated 3.07/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/smartsense-by-digi/id1458010577/reviews
- App overview in markdown: https://appshunter.io/ios/app/smartsense-by-digi/id1458010577.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 6

## Most critical reviews (2 lowest-rated)

### 1/5 — Worst customer service EVER

*2020-08-22, version 1.0.153*

Sick of this company giving a bad customer services with their products especially when you needed their help the most. Worst customer service I have ever experienced.

**Developer response:** Thank you CVSMART, we apologize for the experience you highlighted. We would like to assist best we can, you can open a case ticket with us at SmartSupport@Digi.com and we will connect to investigate any issues you are experiencing.

### 2/5 — App suggestion

*2021-11-05, version 1.1.5*

Can you please add an option to put different assets into Maintenance Mode from the app? Very frustrating you can’t, especially because the website is not mobile friendly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*