# SmartServ > Field service management software for business efficiency and technician empowerment. (iPhone/iPad app by Digital Manufacturing Inc..) - Source: https://appshunter.io/ios/app/smartserv/id6443455492 (this page in markdown: same URL + `.md`) - Developer: [Digital Manufacturing Inc.](https://appshunter.io/developer/1646086486) - Category: Productivity, Business - Price: Free - Rating: 2.33/5 from 3 App Store ratings - Age rating: 4+ - Requires: iOS 12.0 · 85 MB - Languages: English, Spanish - Released: 2022-10-07 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/smartserv/id6443455492/reviews.md ## What is SmartServ? SmartServ is an all-in-one field service management platform built to increase business efficiency and save time for your back office managers & field technicians. Provide better customer service by handing SmartServ to your field techs. With SmartServ your techs will know past customer job history, maintain year-long service agreements, find upsell opportunities, take picture notes, and much more. Most importantly, we are price friendly and will not burn a hole in your pocket. Our iOS App will work on any Apple iPhone & iPad device. Some of its features: One Tab Job Details View past customer job history View internal notes Add job notes both internal and external Click pictures and annotate them View attached service agreements Easy Clock in & Out View past rejected proposals Customer Location Routing Work without internet Billing - Estimates & Invoices Create easy estimates on the field View Picture based price book Add markups, discounts, trip charges SMS, Email Estimates & Invoices Customer e-signature supported Collect Payment Accept cash, check, or credit & debit card Receive payment on the field SMS or email payment link to customer Provide Customer Financing Options to your customers SMS & Emails Auto trigger “On My Way” Messages & email Send technician information to customers Request Customer Reviews Send estimates & invoices Auto remind pending invoices Checklist & Forms Create custom checklist & forms Train your techs with checklists and forms Reduce job error rate with checklists Create reports out of the form SmartServ Badges: Best Ease of Use Field Service Management Software (2020) Best Value Field Service Management Software (2020) Best Value HVAC Software (2021) Best Value Service Dispatch Software (2021) ## Key features - Job history and service agreements - Mobile estimates and invoicing - Payment collection - Custom checklists and forms - Customer location routing - Offline work capability ## Frequently asked questions about SmartServ ### What is SmartServ? SmartServ is a field service management platform designed to increase business efficiency for back-office managers and field technicians. It offers features like job history, service agreements, mobile estimates, and payment collection. ### Is SmartServ free to use? Yes, SmartServ is available for free. The app is priced to be accessible and not a significant financial burden for businesses. ### What devices does the SmartServ iOS app support? The SmartServ iOS app is compatible with all Apple iPhone and iPad devices. It was released on 2022-10-07 and last updated on 2023-05-05 with version 2.1. ### Can field technicians use SmartServ without an internet connection? Yes, a key feature of SmartServ is its ability to work without internet connectivity. This allows technicians to access information and perform tasks even in areas with poor or no signal. ### How does SmartServ help with customer communication? SmartServ can auto-trigger 'On My Way' messages and emails to customers. It also allows for sending technician information, requesting customer reviews, and sending estimates and invoices. ### What kind of payment methods can be collected through SmartServ? Field technicians can collect payments via cash, check, or credit and debit card directly in the field. The app also supports sending payment links to customers via SMS or email. ### Does SmartServ offer any training or error reduction tools? Yes, SmartServ allows for the creation of custom checklists and forms. These can be used to train technicians and reduce job error rates, with reports generated from the form data. ### What is the user sentiment for SmartServ based on ratings? The current user sentiment for SmartServ is mixed, with an average rating of 2.3 stars from 3 ratings. This suggests there may be areas for improvement in user experience or functionality. ## Version history (last 5 releases) ### 2.1 — 2023-05-05 Crash fixes and improvements ### 2.0 — 2023-04-21 Performance improvements and bug fixes ### 1.9 — 2023-03-24 Bug fixes ### 1.8 — 2023-03-06 UI Improvements and Bug fixes ### 1.7 — 2023-02-12 UI Improvements and Bug fixes ## Apps similar to SmartServ | App | Rating | Price | Category | | --- | --- | --- | --- | | [Connect-EZ](https://appshunter.io/ios/app/connect-ez/id1573713958) | 5.0 (1) | Free | Productivity | | [ServiceBench](https://appshunter.io/ios/app/servicebench/id1401175948) | 2.0 (73) | Free | Productivity | | [DNS Firewall by KeepSolid](https://appshunter.io/ios/app/dns-firewall-by-keepsolid/id1553438508) | 4.4 (25) | Free | Productivity | | [nTask](https://appshunter.io/ios/app/ntask/id1377651443) | 3.3 (27) | Free | Productivity | | [Wolf VPN - Fast Proxy Master](https://appshunter.io/ios/app/wolf-vpn-fast-proxy-master/id1606949006) | 3.0 (4) | Free | Productivity | | [Barcode Scanner - Orca Scan](https://appshunter.io/ios/app/barcode-scanner-orca-scan/id1161117971) | 4.7 (1,864) | Free | Productivity | ## More apps by Digital Manufacturing Inc. - [SmartServ Edu](https://appshunter.io/ios/app/smartserv-edu/id6444926540) All apps by Digital Manufacturing Inc.: https://appshunter.io/developer/1646086486 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*