# SmartShanghai — user reviews > 122 indexed App Store user reviews of SmartShanghai by SmartShanghai (Shanghai Huangfei Consulting Ltd.), rated 4.73/5 from 560 ratings. - Source: https://appshunter.io/ios/app/smartshanghai/id353096339/reviews - App overview in markdown: https://appshunter.io/ios/app/smartshanghai/id353096339.md - Rating breakdown: 5★ 462 · 4★ 71 · 3★ 9 · 2★ 6 · 1★ 10 ## What do users think of SmartShanghai? Overall sentiment: mixed **Pros** - 👍 Useful app for life in Shanghai - 🚀 Comprehensive directory of venues - 🚕 Helpful taxi address cards - 💡 Integrates with Amap **Cons** - 🐛 Frequent crashes and bugs - ⚠️ Outdated and inaccurate information - 🕰️ Slow performance and long loading times - 🗺️ Lacking up-to-date subway map **Commonly reported bugs** - Venues randomly disappearing from the app - Inability to access favorites after updates - Compatibility issues with newer iOS devices - Frequent crashes and freezes **Most requested features** - Improve search and filtering functionality - Add ability to rate and review venues - Integrate more location-based features - Provide regular content updates ## Newest reviews (11 of 122) ### 3/5 — Please update this app *2025-11-19, version 5.5* It will be very useful app if its updated ### 2/5 — Fix the constant logging out *2025-07-09, version 5.5* Works slow and logs me out all the time ### 2/5 — Is anyone maintaining this? *2024-02-24, version 5.2.0* Every other thing I look up is no longer there. Restaurants out of business, stores that moved. The only thing nice is the Amap integration. ### 2/5 — Tel un phénix, l’app renaît de ses cendres *2019-11-01, version 4.1.6* Gros boulot de redesign de l’application, qui n’arrive pas à sortir de son image de magasine curateur. Bon courage ### 3/5 — Would be 5 stars but... *2017-10-02, version 3.4.1* I really enjoy this app, it’s extremely helpful, but my favorites STILL aren’t popping up and when I search things it says “no results:(“ every time! Why?! 😭😭😭 ### 5/5 — Best app for Life in Shanghai *2017-02-28, version 3.3* This app was recommended when I first arrived in Shanghai and I don't know how I would live without it. Makes getting around super easy and provides heaps of suggestions for things to do. I'm in Shanghai for 5 years and see it as a constant companion. ### 5/5 — Very good app *2017-01-30, version 3.3* Very good app. Not always updated with the last news, but I use it often especially for the taxi card address! ### 5/5 — Great features *2017-01-06, version 3.3* Taxi cards is what I use it for most - that and knowing where to go on the weekend. Great and up to date info. ### 5/5 — Updated and Accurate *2017-01-03, version 3.3* This is a great app and a must have for a English speaking person in Shanghai. Almost always accurate and updated. As long your phone is charged and has data, you can explore Shanghai on your own with ease. ### 4/5 — Gelungene Version - mit Abstrichen! *2016-12-28, version 3.3* Eigentlich gelungene Version der App (nach etwas bescheidenen ersten Versuchen). Gutes Design plus aktuelle News, Eventinfos und Adressen. Webseite in der Tat umfangreicher. Denke aber, dass die App so trotzdem gut passt. Allerdings stürzt die App unter iOS 10 direkt beim Öffnen ab - bitte schnell beheben! ### 5/5 — Essential App for Expats *2016-12-18, version 3.3* This app makes being up on current events and being able to get around Shanghai a breeze. I used to carry "cheat cards" for taxi drivers... but now that is completely unnecessary. ## Most critical reviews (10 lowest-rated) ### 1/5 — Schlecht *2025-12-22, version 5.5* Schade, dass es SO SCHLECHT funktioniert ### 1/5 — Terrible customer service *2025-09-14, version 5.5* There is no customer service ### 1/5 — No booking possible *2024-11-09, version 5.4* You can not book any event. ### 1/5 — Schwarzer Screen *2022-12-16, version 4.9.2* Seid Tagen nur noch ein schwarzer Screen, sobald man die App öffnet. Vom Kundenservice gibt es leider auch keine Reaktion. ### 1/5 — Unusable since X update *2022-02-06, version 4.9.1* No content loads and the app just says “something went wrong” It happens too often with this app… ### 1/5 — “something went wrong” with latest update *2021-10-17, version 4.8.2* the app barely works after the latest update. pages constantly come back with “something went wrong” error; takes 5-10 times clicking “try again” before results load. real bummer. ### 1/5 — App not working *2020-12-10, version 4.6.1* For over a month now I can’t click on any link on smartshanghai. It only applies to this app and I have no idea why. ### 1/5 — Doesn’t work only error !!! *2019-10-20, version 4.1.5* Doesn’t work only error !!! Die App funktioniert nicht, nach dem öffnen kommt nur eine Error Meldung, ### 1/5 — Bugs and crashes *2017-03-19, version 3.3* Paid app for bugs and constant crashes. Fix it. ### 1/5 — Stopped working after updating *2016-12-14, version 3.3* IPhone 5s here with iOS 8.1.3 ## Most praised reviews (10 highest-rated) ### 5/5 — Love love love this app *2024-04-08, version 5.2.1* Everyone living in Shanghai needs to have it. Must have ### 5/5 — WORST APP EVER! *2023-12-25, version 5.2.0* The app is really bad, events randomly canceled and pushed around with no notice, QR codes with tickets that don’t work, event locations are wrong horrible app. Wasted so much time and money trying to go for events which never happened! ### 5/5 — Very Good *2023-05-13, version 5.0.0* Best Useful App ### 5/5 — ily *2019-09-12, version 4.1.1* This app is the reason I love Shanghai. Bored? Need to do something in Shanghai? Just check this app. There’s always something to do in this city. ### 5/5 — Very nice for short and long term stay *2018-03-25, version 3.6* Easy to use, metro map included, navigation with public transport although good, only a bus plan is missing, or I didn’t found it till now ### 5/5 — Very useful *2017-08-05, version 3.3* Very useful app to discover and enjoy Shanghai ### 5/5 — Useful App *2017-07-15, version 3.3* Great app with lots of useful information. ### 5/5 — Great tips *2017-07-12, version 3.3* You can Easily find responds to all your questions! Any kind of questions! ### 5/5 — The Most up-to-date directory for Shanghai *2017-07-06, version 3.3* Smartshanghai is an institution in Shanghai, and I think we can go so far as to say, that it is embedded within the expat culture of the city. Unlike the other apps, it is the most updated with correct listings, and they curate the most interesting things to do in the city. App crashes from time to time, but it is still indispensable. ### 5/5 — Survival kit for Shanghai *2017-06-13, version 3.3* The best application if you're wondering what/where/when is happening in Shanghai! Very easy to use, and handy when it comes to finding a specific place. Number 1 app you should download when arriving to the pearl city ;) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*