# SmartSignal

> Remote security system monitoring and interaction via mobile device. (iPhone/iPad app by Empowerment Technologies Inc..)

- Source: https://appshunter.io/ios/app/smartsignal/id1408372123 (this page in markdown: same URL + `.md`)
- Developer: [Empowerment Technologies Inc.](https://appshunter.io/developer/1605838244)
- Category: Utilities
- Price: Free
- Rating: 1.50/5 from 29 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 129 MB
- Languages: American English, French (France), European Spanish
- Released: 2018-07-28
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smartsignal/id1408372123/reviews.md

## What is SmartSignal?

Defender SmartSignal enables users to view and interact with their security system using a smartphone or tablet device from anywhere.

Create an account, add your system and view or interact with your footage all from the Defender SmartSignal app.

## Key features

- Remote security system access
- View live footage
- Interact with security system
- Create user account
- Add security system

## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/smartsignal/id1408372123/reviews.md

### 1/5 — Network error

*2025-08-05*

Willnt reload so can look at camera

**Developer response:** Hi rocketman 83, we're sorry to hear you're having trouble with the app. Please reach out to us directly at support@defendercameras.com so we can help resolve this issue for you. Best regards, Precious C | Defender Customer Experience Expert

### 1/5 — Crashes

*2022-05-08*

At some point in Q4 2021 the app stopped working on my iPhone, it crashes as soon as I log in.

**Developer response:** We sincerely want to help. Would you mind giving us more information about what happened here? 
Please reach out to our Team, so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. 
Kind Regards, Amanda M |Defender Customer Experience Expert
Amanda M. | Customer Experience ExpertHello Memphisbelle,

### 1/5 — When is this App going to get fixed?

*2022-03-03*

It’s terrible, please get it fixed or I’m switching from Defender to something else.

**Developer response:** Hi Chuck, 

We appreciate your honest review.

We sincerely want to help and we would appreciate understanding all of the details. 
Would you mind giving us more information about what happened here?
Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. 
Looking forward to hearing back from you soon.

Kind Regards,

Maha M. | Customer Experience Manager

### 1/5 — Horrible

*2020-09-17*

I can’t even get the cameras to connect. I’m giving up on defender. One star because I can’t give 0.

### 2/5 — Won’t stay logged in

*2020-08-02*

App constantly logs you out! And It’s 2020, I don’t need to be reminded I’m using 3g/4g!

**Developer response:** Hello MG7709,

### 1/5 — Horrible

*2020-06-28*

Always stating corrupted. A waste of good money!

**Developer response:** Hello Belkboo,

### 1/5 — Garbage App

*2020-06-21*

No customer service. App freezes constantly and doesn’t respond.

**Developer response:** Hello Simon,

### 4/5 — Works fine

*2020-05-26*

So far works fine. I am not seeing the problems that others see. The only thing I can see it that is has not been updated in ages.

Update: 

After having the camera and the app installed for while, the one concern I have is updates there hasn’t been one in forever. Also the sensitivity on the camera is insane even in the lowest setting it notifies us about everything that moves let it be rain or flashing lights. But seriously this app needs an update desperately, along with better sensitivity controls.

### 2/5 — To say the least- it’s very unfriendly and non professional

*2020-05-01*

Anyone who has owned a defender camera knows how difficult it is to get it going for the first time. But things don’t stop there, the app is inconsistent in its behaviour, very poor instructions and when you want to retrieve  video of captured motion - God help you; no fast forwarding, no sign on the time line mentioning a recoded motion and the most annoying thing is that when you forward the time line even by few seconds it starts reloading the whole thing again. To clerify my point, you basically need to watch the whole 10/15 minutes clip patiently to see the motion that your camera recorded, what a clumsy app! And usually you will see the motion in the last second of the clip, just a glimpse of it. Very unserious business.

### 2/5 — Poor interface and instructions

*2019-11-10*

I’m had my system for about a year and I’m not really happy. I get regular errors with the cameras going offline, amongst other things. I find the interface to be clumsy and the instructions are shockingly bad. When you want to view multiple cameras, every time you log in you have to add them again - they don’t just stay in one of the viewports. Most recently there is a problem with the notifications. I clicked to receive notifications from one of the cameras, but every time I switch screens, it shuts it off. I don’t particularly want to try uninstalling and reinstalling as the setup takes a while.

## Frequently asked questions about SmartSignal

### What does SmartSignal do?

SmartSignal allows you to view and interact with your security system remotely using your smartphone or tablet. You can create an account, add your system, and access live footage from anywhere.

### What are the key features of SmartSignal?

Key features include remote access to your security system, the ability to view live footage, and options to interact with your system. It also allows for account creation and adding your specific security system.

### Is SmartSignal free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What devices is SmartSignal compatible with?

The app is designed to be used with smartphone or tablet devices, enabling remote access to your security system from these platforms.

### What is the primary use case for SmartSignal?

The primary use case is to provide users with peace of mind by allowing them to monitor their security system and view footage remotely, ensuring they can stay connected to their home or property at all times.

## Version history (last 2 releases)

### 1.1 — 2019-08-03

Bug fixes and system improvements.

### 1.0 — 2018-07-10

No release notes.

## Apps similar to SmartSignal

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [MySmartPortal](https://appshunter.io/ios/app/mysmartportal/id6593690882) | — | Free | Utilities |
| [Try Portal](https://appshunter.io/ios/app/try-portal/id6474811870) | — | Free | Utilities |
| [SmartView Pro](https://appshunter.io/ios/app/smartview-pro/id1632480788) | 5.0 (6) | Free | Utilities |
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## More apps by Empowerment Technologies Inc.

- [ClearVu](https://appshunter.io/ios/app/clearvu/id853719211)
- [Defender HD](https://appshunter.io/ios/app/defender-hd/id1128509828)
- [Defender 24-7](https://appshunter.io/ios/app/defender-24-7/id1449212954)
- [Defender Guard](https://appshunter.io/ios/app/defender-guard/id1471331497)
- [Defender Ultra](https://appshunter.io/ios/app/defender-ultra/id1607128674)

All apps by Empowerment Technologies Inc.: https://appshunter.io/developer/1605838244

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
