# SmartThermal — user reviews

> 13 indexed App Store user reviews of SmartThermal by Hangzhou Qingkong Technology Co., Ltd., rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/smartthermal/id1563868514/reviews
- App overview in markdown: https://appshunter.io/ios/app/smartthermal/id1563868514.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Not amazing.

*2024-08-18, version 4.1.1*

Love the scope so much, not a lot of effort has gone into the app.
Looses connection (if you can connect in the first place)
Downloading Videos or photos to an iphone is a complicated nightmare. Please fix this guys as the Thermtec 660LRF is fantastic

### 1/5 — Filmware update crashes

*2024-07-31, version 4.1.1*

Can no longer connect - says immediate exit requires or invalid data found when processing data

### 1/5 — App crashes

*2024-07-30, version 4.1.1*

Terrible, app continually crashes

### 1/5 — Stürzt immer ab

*2024-07-20, version 4.1.1*

Leider stürzt die App immer nach 5 Sekunden ab, nicht brauchbar.

### 1/5 — Schlecht

*2024-04-04, version 4.1.0*

Ich finde es nicht gut, wenn man ein Produkt in Deutschland verkauft und die es die App nicht auf deutsch gibt.

### 1/5 — Vergonzoso

*2024-03-20, version 4.1.0*

Enlazas la app con el Termico 650d y te dice que no hay ni vídeos ni fotos guardadas en el aparato 

Primer producto y último que compró de esta marca

### 1/5 — No funciona en iPhone 12

*2024-03-07, version 4.1.0*

No funciona en mi iPhone 12

### 1/5 — NO FUNCIONA EN IPAD

*2023-09-10, version 3.0.0*

Tras la última actualización ha dejado de funcionar en el iPad!

### 1/5 — FALLO EN IPAD

*2023-08-22, version 3.0.0*

La aplicación no se abre en iPad

### 2/5 — App crashes

*2024-02-11, version 4.1.0*

I was using this app to connect to my ares 360 thermal scope with no problems until about 2 weeks ago I downloaded the new firmware update and now it won’t connect to my device plus it keeps crashing. I have sent a message through the contact us link with no response 😐

## Most praised reviews (3 highest-rated)

### 4/5 — Gut

*2022-10-04, version 2.1.1*

Es wäre super wenn man per App direkt auch die Bilder Speicher des Cyclopse 325 aufs iPhone ziehen könnte.

### 3/5 — Falta en español

*2025-04-01, version 4.1.1*

Falta en español

### 3/5 — iPad app needs attention!

*2023-05-07, version 2.1.1*

App has great access to different functions but was disappointed to find that when using app on an iPad the screen cuts off half of the buttons making them hard to press and the function to toggle between photo and record is completely unaccessible with is quite annoying. Needs to be rectified.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*