# SMARTtrek — See how safely you drive

> Monitor driving behavior for auto insurance discounts and safety improvements. (iPhone/iPad app by CSAA INSURANCE SERVICES, INC..)

- Source: https://appshunter.io/ios/app/smarttrek/id1437431400 (this page in markdown: same URL + `.md`)
- Developer: [CSAA INSURANCE SERVICES, INC.](https://appshunter.io/developer/1437431399)
- Category: Lifestyle
- Price: Free
- Rating: 4.00/5 from 3,352 App Store ratings · 117 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 24 MB
- Languages: American English
- Released: 2018-11-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smarttrek/id1437431400/reviews.md

## What is SMARTtrek?

Enroll in SMARTtrek® today, and you will save up to 10% on your auto policy now. You may then save up to 20% based upon your driving behavior for as long as you are a CSAA IG policy holder. You can see how safely you drive and learn interesting facts about your driving. Get feedback and tips to help keep you, your friends and your family safe on the road.

*Access to SMARTtrek is only available in some states.
*Discounts vary by state.

Key features include:
- Check out your driving scores after every trip, letting you know how safely you
drove overall and for five key driving factors: Smooth Driving, Speed, Phone Habits, Time
and Day, and Trip Duration.
- See exactly when and where you drove on a map showing any risky driving events that
occurred, so you can pinpoint where to make improvements.
- Change the trip to Passenger when you were riding with another driver.
- Get safe driving tips to help you stay safe on the road.

Want a policy with SMARTtrek? Get a quote and save up to 10% by calling 1-800-814-4684.

## Key features

- Driving scores after each trip
- Feedback on 5 key driving factors
- Map of trips with risky event markers
- Option to mark trips as 'Passenger'
- Safe driving tips and advice

## What do users think of SMARTtrek?

Overall sentiment: negative

**Pros**

- 🚀 Great driving tool
- 👍 Helps improve driving habits
- 💰 Provides insurance discounts

**Cons**

- 🐛 Inaccurate tracking and scoring
- 🚦 Penalizes for driving during certain times
- 📱 Penalizes for hands-free phone use
- 🚘 Fails to account for road conditions
- 🔋 Drains phone battery quickly

**Commonly reported bugs**

- Incorrectly tracks trips as walking/biking
- Fails to record some trips
- Continues to request trip confirmations after app is deleted

**Most requested features**

- Allow editing of trips to correct mode of transportation
- Improve algorithm to better account for real-world driving conditions
- Differentiate between handheld and hands-free phone use

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/smarttrek/id1437431400/reviews.md

### 1/5 — Speed bumps & Pot Holes

*2025-09-27, version 1.17.2*

If you live in Philadelphia GOOD LUCK. Speed bumps & pot holes. You would never get a good score. This app is designed for you never to get a good discount. Time of day driving?!? I guess never go to work or out on the weekends. I’m glad AAA ended it.

### 3/5 — Smarttrek review

*2025-09-26, version 1.17.2*

I really enjoyed the whole experience using the smart trek app. I was disappointed in the results for smooth driving. It seemed to me when I put the car in cruise control, which also had Hill assist. And breaking assist, I could feel the shifts more than when I was just driving without cruise control. I know I don’t jerk the car off the line to speed away or to speed up and break hard. Overall, a great experience. That was the one thing that I thought it wasn’t right on

### 4/5 — LNB

*2025-09-26, version 1.17.2*

Overall the app is a good tool to improving individual driving habits, it makes you aware of all the  small habits (some good and some not so good) we all pick up after driving for many years. 
The one negative issue the app has, it cannot tell when a person is driving on a hilly area.

### 1/5 — Tracking is wrong

*2025-08-13, version 1.17.2*

I purposely drove on an empty street. Drove between 20 & 25 mph, 5 mph below the speed limit. There was only 1 stop light. I started to slow down a full street away and rolled at 2 mph to the light before coming to a stop. My coffee barely moved when I came to a full stop. When I came back the next day to review the trip, I got a 68 for smooth driving, and 65 for speed. As expected, this app is NOT accurate. Why are we handcuffed to this awful app for a discount on car insurance?

### 5/5 — Great app, love it ❤️

*2025-06-19, version 1.17.2*

Love this app, it really does monitor your driving and give you discount for being a good driver. This
App is way much  better than what I had before, I’m so happy, thank you.

### 5/5 — Pharmacy Specialist

*2025-06-04, version 1.17.2*

Truly I'm & my entire family proud to join AAA. We are very happy to have this SMARTtrek App. We can make some corrections & also educate by looking the Driving score. However we & all should be very sincere while you drive. We should & must follow all rules & regulations. We always care for on board passengers & others on road cars & pedestrians. Since we are on stirring it is our duty to care about others.
    AAA always with us for right guidance for safe Driving!!
Sincerely 
Kuman Akruwala 
Thank you!!

### 2/5 — SMARTtrek scores

*2025-04-29, version 1.17.2*

I don’t use my phone at all while driving and still my score is 90. I wonder why my score isn’t 100 if I don’t use my phone at all?

### 2/5 — Fix the issue

*2025-02-16, version 1.16*

They need to fix the app for example i confirm a trip and it says that I used the phone while driving or I breaking hard or accelerating when I don’t do all of the reckless driving I don’t use my phone at all If they know that my phone is all the time connected to my car of course I will pickup through my car so that way I’m not distracted by it.

### 1/5 — Big brother is watching

*2025-02-06, version 1.16*

To get my insurance discount this app wants to monitor me 24 hours a day. I’m ok with monitoring me while I’m driving but it is a invasion of my privacy to have to have the app monitor while I’m not driving. I’m considering switching insurance companies.

SMARTtrek responded to my review.  They make it seem like it’s normal to invade my privacy by wanting 24/7/365 tracking of my whereabouts.  As I said before, I’d AAA explained it that way I never would have taken the insurance.  If I’m a passenger in a car it’s tracking me, if I’m riding my bike it’s tracking me.  Any activity not involving driving my car is none of their business. NONE.

### 1/5 — Will not delete from phone

*2025-01-15, version 1.16*

Finished my AAA safe driving time and deleted the APP but it is still asking if I am driving when I finish my trip!  Why??

## Frequently asked questions about SMARTtrek

### What does SMARTtrek do?

SMARTtrek monitors your driving behavior to provide insights into how safely you drive. It offers feedback on key driving factors and identifies risky events, helping you improve your driving habits and potentially earn discounts on your auto insurance.

### How can I save money with SMARTtrek?

You can save up to 10% on your auto policy by enrolling in SMARTtrek. Additionally, you may save up to 20% based on your driving behavior for as long as you remain a policyholder with CSAA IG.

### What driving factors does the app track?

The app tracks five key driving factors: Smooth Driving, Speed, Phone Habits, Time and Day, and Trip Duration. You receive scores for each of these factors after every trip.

### Is SMARTtrek available everywhere?

Access to SMARTtrek is only available in some states, and discounts vary by state. It is recommended to check for availability in your specific location.

### Can I use SMARTtrek if I'm a passenger?

Yes, you can change a trip to 'Passenger' if you were riding with another driver. This ensures that the driving data recorded for that trip accurately reflects your experience.

## Version history (last 5 releases)

### 1.17.2 — 2025-04-24

Bug fixes and improvements

### 1.16 — 2024-03-26

Bug fixes and other enhancements.

### 1.15 — 2022-12-15

Bug fixes and other enhancements.

### 1.14 — 2022-03-28

Bug fixes and other enhancements.

### 1.13 — 2022-01-31

Bug fixes and other enhancements

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## More apps by CSAA INSURANCE SERVICES, INC.

- [MySafeDrive](https://appshunter.io/ios/app/mysafedrive/id6502596770)

All apps by CSAA INSURANCE SERVICES, INC.: https://appshunter.io/developer/1437431399

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
