# Smartwaiver Kiosk — user reviews > 37 indexed App Store user reviews of Smartwaiver Kiosk by Smartwaiver, rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/smartwaiver-kiosk/id892954863/reviews - App overview in markdown: https://appshunter.io/ios/app/smartwaiver-kiosk/id892954863.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 37) ### 1/5 — Doesn’t work *2022-03-17, version 3.0.5* Totally non-functioning app. Why are we paying for this system? We’re left with no option but to look for other providers that maintain development of their products. ### 1/5 — iPad OS 15.3 app not starting *2022-03-15, version 3.0.5* App is not starting, will close itself all the time ### 1/5 — Was brilliant *2022-03-15, version 3.0.5* The app no longer opens on iPad! Leaving my customers unable to sign the waiver!!!! Which I’m paying for ### 1/5 — Won’t run on new iOS *2022-03-14, version 3.0.5* Please fix this. ### 1/5 — iPadOS 15 *2022-03-13, version 3.0.5* Does not work with iPadOS 15. The app won’t start. ### 1/5 — Stopped working on iPads *2022-03-13, version 3.0.5* It was working great for year and it won’t open on any of my iPads in the last few months ### 2/5 — Please update! *2022-03-12, version 3.0.5* App won’t run since the IPad updated - we are now paying for something we can’t use! ### 1/5 — Not working. *2022-03-08, version 3.0.5* This should not have been a 3 week ordeal. Can’t sign waivers except on customers Samsung. Or got to webpage. I am almost unable to complete waiver forms but luckily have one outlet to do so. If this isn’t fixed soon my cancellation will happen. I like this program but this taken way too long. Once it’s up and running be glad to put 5 stars back on the board. ### 1/5 — crashes on startup *2022-03-03, version 3.0.5* Agree with other reviewers. the app use to work now crashes on startup whenever i try to use it. This started after new ios update. very frustrating and support has been none existent. response from support is were looking into it. same response a month later. look somewhere else if looking for a waiver app. ### 1/5 — Dead *2022-03-02, version 3.0.5* Worked great till the latest update. Now I’m dead in the water. ### 1/5 — App no longer works *2022-02-25, version 3.0.5* The app has not been updated in three years. Do better. We need the functionality. The company has not tweeted in two years, updated their app in three, and has no phone number for customer support. Has it become a scam? ### 1/5 — Does not work on iOS 15 - why am I paying for an app that won’t launch! *2022-02-22, version 3.0.5* Terrible ### 2/5 — Was great until IOS 15 now its dead *2022-02-21, version 3.0.5* Will not run on IOS 15. Please fix this asap. This also means you cannot add a new iPad as they all come with the latest iOS. ## Most critical reviews (10 lowest-rated) ### 1/5 — PLEASE make it work again!!! *2023-02-18, version 3.4.1* This force closes every single time. I pay for Smart Waiver, PLEASE fix this. It’s fantastic when it works! ### 1/5 — Developer seems to have lost interest *2023-02-09, version 3.4.1* Very little development since we started using the app 9 years ago, and now it doesn’t even function. I can only imagine the income lost as businesses must find reliable alternatives. ### 1/5 — Wont update *2022-11-17, version 3.3.2* It’s horrible. Every time i try to use it it wont work. Why am i paying for something I can’t use. I’m going to look for an alternate app. AND TBH, THIS ISNT JUST SICE THE UPDATE. IT HAS BEEN GOING ON FOR A YEAR!! ### 1/5 — App crash *2022-07-20* Been using Smart Waiver for years. But the app has suddenly stopped functioning. And when trying to use it, it will crash the entire iPad. Been months of this not working and as of mid July 2022, been months since they’ve updated it. Not sure what is going on at their HQ….. Looking for new waiver software options…. ### 1/5 — Update the App *2022-07-06, version 3.3.1* This app does not work with the new iOS. Please fix this issue. We are not able to use this app with our iPads and it slows down the waiver process. ### 1/5 — No longer opens *2022-05-01, version 3.3.1* Loved this app until a couple of weeks ago. Idk if it was an update or what, but the kiosk no longer opens on my ipad, making it useless. Sadly, I will be removing this app and finding a new one. ### 1/5 — Does not work *2022-04-16, version 3.2* Please revert to older version.... it broke the app!!!! It’s been hectic without our working tablets. ### 1/5 — Cannot open app *2022-03-31, version 3.2* Cannot open app on or I-Pad ### 1/5 — Dead after newest iOS update *2022-03-22, version 3.0.5* No longer working after latest iOS 15 update. 😭 ### 1/5 — Crash crash crash *2022-03-22, version 3.0.5* The app does not work on an iPhone. It crashes immediately on startup. ## Most praised reviews (10 highest-rated) ### 5/5 — Best Waiver App Out There *2022-09-16, version 3.3.2* I’ve used other waiver apps and Smartwaiver is hands down the best! Super simple for our front desk and customers. We collect hundreds of waiver each day and we’ve had zero issues. Highly recommend. ### 5/5 — Waiver Review *2022-07-11, version 3.3.1* Really like this so far. No more papers blowing in the wind and passing around clipboards. Our customers seem to like it too. ### 5/5 — Eureka! *2022-07-08, version 3.3.1* This app is exactly what I was looking for. I signed up for an account and was using the service the same day. Customer service is great! Will recommend to anyone that needs waivers signed. ### 5/5 — Works very well for our waivers *2022-06-14, version 3.3.1* No issues after setting up our Kiosk. Works well and keeps our digital wavers up to date and organized. ### 5/5 — Good start *2019-09-08, version 3.0.5* We just got this app referee by Rezdy and it looks very practical for our need and user friendly even if you only have basic knowledge of these kinds of software. As a recommendation we suggest to add German as another default language. ### 5/5 — Love it! *2018-06-30, version 3.0.0* You guys did great with this last update. Now I’m able to reopen my account and start using the app again, I love the offline mode, since we only have regular iPads, I was having too much trouble using my cellphone hotspot. ### 3/5 — Only allows access to 1 waiver *2022-07-26, version 3.3.2* We have 2 waivers and can’t access both from the kiosk, so unfortunately we had to stop using this app and access our waivers from browser. ### 3/5 — Fuuu*&$!!!!!!! Update shut down kiosks!!! *2022-02-05, version 3.0.5* Please fix we are screwed unable to launch with waiver!!!!! Update got us ruined ### 2/5 — No longer opens app after update *2022-03-29, version 3.2* Everything was working fine until the latest update, at this moment we are unable to use it for our business and it has greatly slowed our sign in times for guest as they are now forced to use their phones. We hope this is fixed soon! ### 2/5 — Crashing *2022-03-19, version 3.0.5* Using a newer iPad and it keeps crashing please fix this! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*