# Smash Island-Golden Islander！ — user reviews > 301 indexed App Store user reviews of Smash Island by HK Aladinfun Technology Co., Limited, rated 4.80/5 from 4,142 ratings. - Source: https://appshunter.io/ios/app/smash-island-golden-islander/id1406739414/reviews - App overview in markdown: https://appshunter.io/ios/app/smash-island-golden-islander/id1406739414.md - Rating breakdown: 5★ 3,792 · 4★ 204 · 3★ 63 · 2★ 28 · 1★ 55 ## What do users think of Smash Island? Overall sentiment: neutral **Pros** - 🚀 Fast and addictive gameplay - 👍 Fun and engaging mini-games - 💡 Interesting island progression - 🤝 Helpful and supportive guild members **Cons** - 🐛 Frequent crashes and connection issues - ⏱️ Slow progress due to limited energy/spins - 💰 Paywall for certain features and content - 🤖 Lack of customer support responsiveness **Commonly reported bugs** - Inability to claim rewards and prizes - Disappearing progress and lost data - Freezing and crashing during attacks - Inconsistent performance on iOS devices **Most requested features** - More islands and content updates - Ability to switch between multiple accounts - Improved chat functionality and moderation - Better rewards and incentives for daily play ## Newest reviews (10 of 301) ### 2/5 — keep crashing *2025-09-18, version 1.15.0* ive been playing this game for a very long time but the game keeps crashing so i have to refresh the game again and again, one more thing if ur in a high level u cant see the island, i finished building it but the new island is the same its "blank". im thingking to stop playing this game, but my guild needs me. so pls fix it. ### 2/5 — World chat *2023-06-24, version 1.15.0* I used to play this game a lot and world chat certainly helps with game play. Unfortunately it doesn’t any longer as there’s 1 guy the calls ppl name, homophobic, as well as saying some of the nastiest things I’ve ever seen anyone say in there. He has multiple accounts and as soon as that profile is block on the game he logs into a different to continue. Someone needs to block IP address’ so his back up accounts can’t be accessed. I’m not the only person tired of it everyone is. ### 2/5 — No support for issues *2023-06-01, version 1.15.0* I’ve sent messages thru feedback no response. Tried to get support from this page. Didn’t get anywhere. I’ve been playing the game awhile. But no customer support with my problems. ### 2/5 — CANT UPDATE *2021-09-11, version 1.15.0* Not cool at all that if you have iPhone you can’t even play the game or update it ! I’ve played smash island for years and got so far just to not be able To play? Why can i update and play island king just fine!!! Bring it back so we can play on IOS!! ### 3/5 — No Valid Contact Information *2021-04-08, version 1.15.0* I bought this IPhone 11 and am so disappointed that I’m unable to play on my new device. 5 times I lost progress and lost all money I spent in game using Apple gift cards. They are refundable only if use pay with your CC connecting to your Bank . Why risk information . There in no Valid Customer Support information /Developer Contact Information. So I can’t get in app support from developers or a refund for in game purchases. This is hands down by far the Best Game of its Kind . Lots of in game Perks and Guilds to join. Please give me in game support Mr or Ms Developer’s. Please provide us Support . Update Your Contact Information. Playing your Game was a Huge factor when I purchased this $650.00 iPhone and got a big screen great graphics but so Sad I Can’t Plag Smash Island without losing my progress every 3 days or so. HELP HELP I’m drowning in my Tears !!!!! ### 2/5 — Smash Island *2021-01-30, version 1.15.0* Bonjour beau jeu mes pas assez d’augmentations par rapport aux jeux quand ont change de niveaux ### 4/5 — Hilft mir bitte *2020-12-07, version 1.15.0* Ich habe Handy gewechselt seit dem kann ich nicht mehr hōher Spielen. Ich habe ūber 800 spin kann leider nur auf (8) einsetzen. Was muss ich tun😔 ### 5/5 — Lovin the game! *2020-10-03, version 1.15.0* This is an addicting game!! ### 4/5 — Smash island *2020-07-06, version 1.15.0* Having trouble loading game. The game used to give out birdies or balls every time you hit on shields it doesn’t do that anymore. Your lucky to get 3 or 4 balls a day. I use to play this game every day but since it has made changes it made the game worse. ### 2/5 — Lost gems *2020-06-15, version 1.15.0* Was playing the game. Completed a bunch of main tasks got all the way up to 196 gems and then lost connection. Closed out went back in and lost all the gems I had just earned. If this ain’t fixed I will be deleting the game ## Most critical reviews (10 lowest-rated) ### 1/5 — Program frozen *2024-11-18, version 1.15.0* I have had a problem for almost a week of the game freezing up. I cannot get into the game to play. Getting frustrated. ### 1/5 — So many issues *2023-09-11, version 1.15.0* Sick of this app and it’s issues. Now I can’t even log in ### 1/5 — Tried messaging support No response *2023-03-28, version 1.15.0* I have 6000 birds but it won’t let me use any during slingshot ### 1/5 — Love the game *2022-06-03, version 1.15.0* But it keeps glitching out on attack mode. I’m totally stuck.. been trying to attack one island for days every time it says attack then just freezes.. please fix this!!! I love this game and my guild! ### 1/5 — I Lost My Game *2021-11-30, version 1.15.0* It was a good game! But I lost my guild and my friends and my members! I lost my money on the Noble Promotion! I lost my levels! ### 1/5 — Stopped Working *2021-04-10, version 1.15.0* Why happened to this game not working on my iPhone now? I am very disappointed and ready to cancel my subscription. I was enjoying this game until it stopped working on my iPhone. Now it won’t open and I’m very frustrated. ### 1/5 — Garbage! *2021-02-23, version 1.15.0* I’m linked to my Facebook, but for some reason, I’m not able to get my reward of 20 spins whenever I complete an island, so I just quit building. I’ve gotten in contact with the “feedback department” and they asked me to send an email (bc I have screen recorded the problem several times) to share with them, that I’m not making it up, but it’s one day I get a response and it looks as if it’s going to be promising aka, “FIXED”. Then the next, I get another person and just run around in circles. Uninstalling, re-installing to no avail. Y’all lost a player, I mean come on, I’ve been playing Island King (their sister game) for over a year and I have problems all the time, but then again, the same makers, of this game whom advertise IK, do a little thing we call, “UPDATES”, to fix bugs! Y’all, haven’t updated in well over a year! ITS WAY PAST DUE! ### 1/5 — Rigged. *2020-11-12, version 1.15.0* Why does the wheel never land on steal???? I have to land on it once and I win 200 spins, it’s gliding past it or stops dead on the one in front of it. This game is so rigged. I’m not giving in a paying my hard earned money like they want me to do. ### 1/5 — Iphone *2020-10-31, version 1.15.0* Én azt nem értem hogy Iphoneon nem ugyan az a játék mint a samsung telomon , iphoneon max 8 x-es pörgetésem lehet és mindenből szarabb . ### 1/5 — Stolen guild *2020-07-19, version 1.15.0* I’ve loved this game been building up a guild for 3 urs a family member died to wasn’t active come bk some idiot stole my guild and won’t give it bk and there is nothing you’d can do????? Lynne Hannah UID 348034 I had lady boss 3 Utd now starting again with lady reviva obviously spelt wrong!!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Help *2026-03-03, version 1.15.0* The middle of the wheel doesn’t fill up and I can’t spend any money please help me as I spend a lot of money on this game thanks Helen longdon ### 5/5 — 5 star *2025-06-05, version 1.15.0* I love this game it’s so addictive ### 5/5 — Please Help *2025-04-05, version 1.15.0* Our guild Dolphins need to remove our captain because she can no longer use that account. Please remove that captain so I can move her new account up to captain. She has asked for help with this but nobody answers or helps. Please remove her. You are so hard to reach. There are so many issues in this game that players are getting frustrated. They quit saying nothing is ever fixed and the game is boring. On my island you only see a bubble when building and so many others islands are the same. I ask you to please fix it for me and every other players. The side games are boring. What side game we are playing we can’t get what we need cause we aren’t given enough to even play these games. Please come in and fix all issues before we lose more players. There also should be a way to easily reach someone with our problems. It doesn’t seem like you even care about this game. Please fix the issues in this game. You can’t see mine and many others islands they are just blank I ordered got several protection and police but can’t get to them because they are not in where my blank island are. I’m not the only one frustrated with the many issues in this game and I won’t continue buying if I don’t get what I have bought. ### 5/5 — Please Help *2025-01-29* Our guild Dolphins need to remove our captain because she can no longer use that account. Please remove that captain so I can move her new account up to captain. She has asked for help with this but nobody answers or helps. Please remove her. You are so hard to reach. There are so many issues in this game that players are getting frustrated. They quit saying nothing is ever fixed and the game is boring. On my island you only see a bubble when building and so many others islands are the same. I ask you to please fix it for me and every other players. The side games are boring. What side game we are playing we can’t get what we need cause we aren’t given enough to even play these games. Please come in and fix all issues before we lose more players. There also should be a way to easily reach someone with our problems. It doesn’t seem like you even care about this game. ### 5/5 — Please Help *2024-12-26* Our guild Dolphins need to remove our captain because she can no longer use that account. Please remove that captain so I can move her new account up to captain. She has asked for help with this but nobody answers or helps. Please remove her. ### 5/5 — Issues *2024-01-28, version 1.15.0* I’m having issues with my game, it keeps on going to steal and it freezes ### 5/5 — Bien mai en français *2023-06-17, version 1.15.0* Le jeu est bien mai il serais mieux en français ### 5/5 — Version update *2022-01-27, version 1.15.0* I feel this game deserves more attention and we need new versions and updates for sure. ### 5/5 — Help *2021-06-11, version 1.15.0* I can’t get on my game please help me thanks ### 5/5 — Good game *2021-01-12, version 1.15.0* Good game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*