# Smashpoint Tennis Tracker — user reviews

> 74 indexed App Store user reviews of Smashpoint Tennis Tracker by Juergen Altziebler, rated 4.51/5 from 458 ratings.

- Source: https://appshunter.io/ios/app/smashpoint-tennis-tracker/id1098174650/reviews
- App overview in markdown: https://appshunter.io/ios/app/smashpoint-tennis-tracker/id1098174650.md
- Rating breakdown: 5★ 359 · 4★ 45 · 3★ 13 · 2★ 10 · 1★ 31

## What do users think of Smashpoint Tennis Tracker?

Overall sentiment: mixed

**Pros**

- 👍 Intuitive and easy-to-use interface
- 📊 Comprehensive match statistics and analytics
- ⌚ Apple Watch integration for on-court tracking
- 🔗 Easy sharing of match stats with coaches
- 📱 Sleek and modern design
- 💬 Responsive and helpful developer support (historically)
- 🎯 Useful for analyzing unforced errors and performance
- 🔄 Regular updates and feature improvements (historically)

**Cons**

- 🐛 Frequent app crashes and freezes
- ⌚ Apple Watch app crashes on WatchOS 18
- 🔐 Login and authentication issues
- ⚠️ Data loss after matches fail to save
- 📵 No recent updates for extended periods
- 💬 Unresponsive support team
- 🔧 Password reset functionality broken
- 🛑 App becomes unusable after crashes
- ❌ Pro purchase not recognized
- ⏱️ Watch app crashes during match tracking

**Commonly reported bugs**

- App crashes and displays 'Welcome NULL' instead of username
- Login credentials not accepted after reinstall
- Unreadable error messages on password recovery
- Watch app crashes within 1-2 games of tracking
- Watch app crashes 80-90% of matches
- Match data not saving after completion
- App crashes right after match point
- Web version frequently down
- Pro upgrade not recognized by app
- Password reset email link returns error
- App crashes on profile update page
- Watch app crashes on WatchOS 18
- App freezes during live scoring

**Most requested features**

- Error categorization (long, wide, net cord, etc.)
- Forehand vs backhand breakdown for shots
- Service winner/ace tracking
- Opponent forced errors tracking
- Notes per point feature
- Simple scoring toggle without detailed entry
- Third set 10-point tiebreaker option
- View past set scores during match on Watch
- Unreturnable serve tracking
- Rally ball count tracking
- Apple Watch complication
- One-time lifetime purchase option
- Doubles match tracking on Watch
- No-ad scoring option on Watch
- Match save option if unable to complete
- Current USTA scoring rules update

## Newest reviews (12 of 74)

### 2/5 — Zu teuer!

*2026-08-13*

Anfangs super App, aber jetzt ein Update. 7 Euro monatlich sonst kann man nichts eintragen. 😭

**Developer response:** Hallo! Bitte schreiben sie uns ein schnelles email an umpire@smashpoint.pro mit ihrer Konto email. Vielen Dank! Servus

### 2/5 — Watch App broken on WatchOS 18

*2025-09-02*

After updating to iOS 18 and WatchOS 18, the watch app will crash within 1-2 games of tracking score, resetting to a new game. This makes the watch app useless. Reported the issue in September 2024 and still no update to address the problem. Was a happy user for several years before this.

### 2/5 — App crashes on watch all the time

*2025-03-09*

I used to like this a lot but when entering results on your watch,
It crashes about 80-90% of matches that I play. I don’t have any other issues with any other apps on my
Watch so I’m sure it’s just this one and I can see there have been no updates on this for about 2 years so probably is just becoming outdated. A shame as otherwise it is easily the best scorekeeper of them all, by a mile.

### 3/5 — Watch App seems broken on WatchOS 18

*2024-12-08*

After updating to iOS 18 and WatchOS 18, the watch app will crash within 2-3 games of tracking score, resetting to a new game. This makes the watch app useless. Reported the issue in September and still no update to address the problem. Was a happy user for several years before this.

### 2/5 — Good app with uncertain future

*2024-11-25, version 2.6*

The app is good, but with no updates in years I’m nervous to use it or pay for the subscription in the case it shuts down and I lose my data

### 2/5 — Je comprend pas

*2024-02-01*

Je ne comprend pas l’appli comment elle track le score en direct ni comment lancer un match ? C’est à nous de rentrer le score?

### 4/5 — Simple d’utilisation

*2023-10-05*

Simple, facile à prendre en main, complet mais manque quelques options sur les stats.
Top appli

**Developer response:** Merci!

### 4/5 — Good app

*2022-05-09*

I had an issue with the app and reported it to the developer. They came through and took care of me. I then realized it was user error. Thanks the team for their quick response and great app.

**Developer response:** So sorry to hear about this! We made a lot of improvements to our cloud services recently for added stability and bandwidth. Please email us at umpire@smashpoint.pro so we can help. we’ll extend your PRO period for free. Thank you!

### 4/5 — Really Good!

*2021-12-26*

I really like this. It helps me break things down for my daughter. I can make the match simple. I’d like to see what stroke made the error and what actually happened. Was it a forehand or backhand error? Did it go long or into the net?  This would take the analysis to another level. We used to do this by hand and it was nice to see. Also, can you put in a place to record the number of balls hit in the rally? It would be beneficial, specially for younger kids. It’s great to see serve percentage. This had helped so much. Thanks and if you’re looking for an app, this is the one to explore.

**Developer response:** Many thanks for your feedback! Please feel free to get in touch any time with questions or feedback. We love to hear from our users. Email umpire@smashpoint.pro

### 3/5 — Is this free ?

*2021-12-15, version 2.5.5*

Is this app free or not?

### 4/5 — Really cool, but missing one major component

*2020-10-24*

Just started using this today and tracked 2 of my daughter’s matches.  Was able to send her coach a link with all the stats after the match which was great.  Easy to use, intuitive and keeps you engaged.  One major flaw though, it doesn’t record the nature of the error.  It would be amazing if you could record whether unforced / forced errors where long, wide left, wide right or net cord.  Make this update and I’m a buyer!!

**Developer response:** Thanks so much for your helpful feedback. If you have any other suggestions or questions please feel free to email us at umpire@smashpoint.pro

### 2/5 — Crashes

*2020-07-14, version 2.4.4*

App crashes

## Most critical reviews (10 lowest-rated)

### 1/5 — App not working

*2025-12-09*

At some point the app has crashed and never recovered after. It displays “Welcome NULL” instead of my name. Log out option is missing in this state. If I try to reinstall the app login option is displayed however it doesn’t allow me to login with my credentials, and shows unreadable error messages when I try to recover my password. Support doesn’t respond. iOS.

**Developer response:** Hi Eugene, We answer all emails that come in. Please email us at umpire@smashpoint.pro so we can help with support. Many thanks!

### 1/5 — Ne fonctionne pas sur AWU2

*2024-06-25*

Application qui fonctionne très mal sur AWU2. L’appli passe son temps à s’éteindre. De plus, impossible de contacter le développeur! 🥵

### 1/5 — M

*2023-05-13, version 2.6*

Not useful at all for tracking score on Apple Watch because you can’t see past set scores during match. Also need an option for third set 10-point tiebreaker setting on Apple Watch before match play begins.

### 1/5 — Reset page website with error

*2022-04-24, version 2.5.5*

I just reset my password and the website that I got in a email it has an error. 
Also, I upgraded to Pro and the app doesn’t recognize the purchase.

### 1/5 — Not working with Apple Watch

*2022-03-27, version 2.5.5*

I really want this to work. I’ve tried all I know to do. Hopefully support will help me fix it.

### 1/5 — No response to feedback

*2022-02-08, version 2.5.5*

It’s been over a year since I’ve provided detailed feedback on requesting notes per point. No response. In spite of repeated requests. Deeply disappointing.

### 1/5 — This doesn’t work

*2022-01-23, version 2.5.5*

I downloaded the app this morning and can’t get past the update profile page. I most definitely will not get the paid version if I can’t save my name in the app.

### 1/5 — M

*2021-01-15, version 2.5.1*

Didn’t work with my Apple Watch

### 1/5 — Crashed for every save

*2020-06-15, version 2.4.4*

Crashes every time

### 1/5 — Too complicated

*2020-04-20*

Relaying too much on a nice design but not user friendly and incomplete.

**Developer response:** Thanks for your feedback. We release several updates with new features in a year. If you have any suggestions please email us at umpire@smashpoint.pro. Thanks!

## Most praised reviews (10 highest-rated)

### 5/5 — great！

*2026-08-21*

so good！

**Developer response:** Great to hear! Many thanks for your feedback

### 5/5 — App not working

*2026-01-22*

At some point the app has crashed and never recovered after. It displays “Welcome NULL” instead of my name. Log out option is missing in this state. If I try to reinstall the app login option is displayed however it doesn’t allow me to login with my credentials, and shows unreadable error messages when I try to recover my password. Support doesn’t respond. iOS.
Update: after reinstalling the app several times it started working again. App is cool.

**Developer response:** Hi Eugene, We answer all emails that come in. Please email us at umpire@smashpoint.pro so we can help with support. Many thanks!

### 5/5 — Amazing Score Tracker

*2025-06-21*

Great app to track my daughter’s match stats. Really easy to use and simple touch at each point.

### 5/5 — Great app - just misses one thing for perfection

*2023-03-04*

This app is absolutely great for keeping track of live score during a match and have useful statistics afterwards. One improvement would be to enter which side the players are starting at and to place the columns in the app accordingly. Otherwise sometimes I get confused when the player 1 is on my right but remains on the left column in the app. See what I mean?
Thanks for developping this great tool 👍🏻
Hope you’ll find my tip useful? 🙏🏻

### 5/5 — Great service

*2022-04-26*

I had several questions on this app regarding how best to track my daughters matches and share with my wife and coach.  The support I received was quick and very helpful.  Even an upgrade consideration to add capability to track approach shots was well received.  A very good app.

**Developer response:** Many thanks for your feedback! We love Tennis!

### 5/5 — Eye opener

*2021-04-09*

Used this to track play of members of my team. Realized the number of unforced errors was higher than we thought!

**Developer response:** Thanks for your feedback. We are very happy to hear that Smashpoint is useful for you. If you have any questions please feel free to email us at umpire@smashpoint.pro 🎾

### 5/5 — Great app

*2020-10-16*

I cannot live without this app anymore. Recent update added live scoring for doubles games, which I have been longing for a year. Easy to use and review my performance with the stats are very helpful to motivate me to play and practice more. If the app also records who serves and calculate the 1st serve rate for doubles games, this app will be perfect for me. Thanks.

**Developer response:** Many thanks for your helpful feedback!

### 5/5 — Loving it but would be nice.....

*2020-08-18*

If Could also track ‘unreturnabe’ on the serve. 
My son is working hard on his serve and gets a few aces here or there but would be good to see his serve improvement with the unreturnable to as these are almost aces and a great motivation to keep practicing serve.
Thanks

**Developer response:** Many thanks for your review and feedback. Very helpful! If you have any questions or suggestions please email us at umpire@smashpoint.pro

### 5/5 — Responseful developers!

*2020-08-14, version 2.4.4*

Lots to love about this tennis tracker app, always new tweaks and enhancements😍

### 5/5 — Please add category for opponent’s errors forced

*2020-06-25*

This is a great app, but it would be nice if it added a category for opponent’s errors forced. Right now, it records the shot that actually was an opponent’s forced error, but it doesn’t record the shot that caused the opponent’s forced error. For example, if I hit a forehand groundstroke that caused my opponent to make a forced error on his backhand groundstroke, it would be nice to record that. Thus, instead of recording three categories for each stroke for analysis at the end of the match (winners, forced errors, and unforced errors), it could record four categories for each stroke (winners, opponent’s errors forced, forced errors, and unforced errors).

**Developer response:** Many thanks for your review and feedback. Very helpful! Please feel free to get in touch any time by emailing us at umpire@smashpoint.pro

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*