# SMAWL: RAW Photo Converter — user reviews > 10 indexed App Store user reviews of SMAWL by Tinrocket, LLC, rated 3.70/5 from 6 ratings. - Source: https://appshunter.io/ios/app/smawl-raw-photo-converter/id1658394747/reviews - App overview in markdown: https://appshunter.io/ios/app/smawl-raw-photo-converter/id1658394747.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes when choosing a photo *2024-09-29* App crashes on iPhone 16 pro max IOS 18 when opening a single photo. Tried to contact the developer but site also gives an error when sending message. 🫣 **Developer response:** Hi, Thanks for reaching out! We appreciate you taking the time to pass along that issue with the contact form - Our team has resolved the issue with that so it should be working again :) . As for the crashing, we'd love to assist further! Can you please reach out to us at support@tinrocket.com with some details about your device (Model + iOS version)? An easy first step is to remove the app and re-download it from the store to ensure there wasn't any issues with the latest update. Best, Nick - Tinrocket Support Team ### 1/5 — Tried *2024-07-27* Doesn’t work. Didn’t detect any files. **Developer response:** Hi pabzm, We're sorry to hear you're encountering issues with SMAWL. Can you try reinstalling SMAWL from the appstore, and ensure that you're giving it the correct permissions to access those files? If you're still encountering issues after that, please reach out to us at support@tinrocket.com for further assistance. Best, Nick - Tinrocket Support Team ### 1/5 — Loading *2024-07-10* I too am having issues. The app crashes on opening a photo? **Developer response:** Hi, We're sorry to hear you've encountered some crashes when you're trying to open a photo. The easiest first step is to try reinstalling it from the App Store using a strong WIFI connection. If you're still encountering the crashes after that, please reach out to us at support@tinrocket.com and we'll try and get a copy of the file you're working with to test on our end. Best, Nick - Tinrocket Support Team ### 1/5 — Keeps crashing *2023-09-21* Waste of money **Developer response:** Hi, we’re aware of the crash issue and are working on a fix. We understand that when things don’t work, we feel lost and angry in the moment, but please understand that we are here to help and make things right. As always, you can reach us through the in-app support link or email us at support@tinrocket.com Thank you, John ### 1/5 — App Crashes when a image is selected *2023-05-14* Really disappointed, the app crashes as soon as I select an image. I’m using RAW photos taken on my DSLR. **Developer response:** Hi, We're sorry to hear you've encountered some crashing while processing RAW photos! We did test a number of non-apple RAW formats, but it's possible one slipped through the cracks. We'd love to get a copy of the file you're using to test out on our end - Can you send along a response to support@tinrocket.com and we'll pass along a file upload link? Best, Nick - Tinrocket Support Team ### 2/5 — Missing Features, Incompatibility *2024-05-27* No multi-select for batch processing, also cannot convert higher than 15MP (30+ Mb) photos **Developer response:** Hi, We're sorry to hear you're not satisfied with SMAWL - thanks for passing along this feedback! I'll pass this over to the team so they can have a look. If you wanted to expand on any of those points or would like further assistance please feel free to reach out to us at support@tinrocket.com. Best, Nick - Tinrocket Support Team ### 3/5 — Bonne idée a priori *2025-05-26* Idée astucieuse : transformer des clichés pris en RAW en HEIC. Apple le permet mais sous macOS (via Photos en mode Export). Mais peut-être manque-t-il une correction pour iOS 18.x, cela a fonctionné pour quelques clichés (transformation et suppression) avant de coincer. De fait l’opération de réalise parfois sans être retournée sur iOS. En résumé, on ne sait pas si l’opération a eu lieu et l’image RAW apparaît toujours dans l’album alors qu’elle a été réalisée dans le Cloud. Ensuite, le rêve serait de choisir le profil chromatique associé à l’image transformée. Bref, une app qui mériterait 5 étoiles si elle pouvait fonctionner sous iOS 18.5 en allant au bout de son processus (okay, je lui demande d’agir sur de grosses images, des RAW :-) et si, dans une prochaine version, elle permettait de choisir son espace chromatique (sRGB, adobe ou P3). Pour l’heure, comme elle est inutilisable, que le support ne répond pas, je préfère arrêter les frais ici. ### 3/5 — Good idea but needs batch functionality *2023-04-02* This app is a good idea but definitely needs batch processing functionality. If the goal is to reclaim storage space then this app doesn’t really accomplish it at the moment because it would take forever to process all the RAW photos one by one. **Developer response:** Thank you for your review! We're pleased that the core functionality meets your needs. We recognize the importance of batch editing and have focused on refining core features first. Keep an eye out for future updates that may address bulk functions. As aways, you can reach us at support@tinrocket.com ### 3/5 — Great Functionality! *2023-03-25* Works great! But it needs a multi select or bulk function. Tedious for lots of photos. **Developer response:** Thank you for your review! We're pleased that the core functionality meets your needs. We recognize the importance of batch editing and have focused on refining core features first. Keep an eye out for future updates that may address bulk functions. As aways, you can reach us at support@tinrocket.com ### 3/5 — Almost great. *2023-03-20, version 1.0.2* Works great! But it really needs a multi select or bulk function. Extremely tedious for tens or hundreds of photos. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*