# SMBT Mobile — user reviews

> 9 indexed App Store user reviews of SMBT Mobile by Southern Michigan Bancorp, Inc., rated 4.80/5 from 1,508 ratings.

- Source: https://appshunter.io/ios/app/smbt-mobile/id1495844675/reviews
- App overview in markdown: https://appshunter.io/ios/app/smbt-mobile/id1495844675.md
- Rating breakdown: 5★ 1,336 · 4★ 111 · 3★ 27 · 2★ 11 · 1★ 23

## Most critical reviews (9 lowest-rated)

### 1/5 — Too buggy

*2026-05-17*

Buggy

### 2/5 — Slow update

*2026-03-02*

It updates very slow.

### 2/5 — Online billpay mobile

*2020-09-30*

The online bill pay through mobile does not show the expected arrival date of the payment before I submit payment. Also, it does not show the last four digits of the payees account number to make sure I am paying the right payee (when we have multiple with same payee name).

I am not able to send this review because I have to enter a rediculous nickname before it will proceed!!

### 2/5 — Doesn’t allow third party apps

*2020-08-27*

I rely heavily on my Earnin app to bail me out whenever possible. But with a new southern Michigan banking app that is not possible. It’s already hard enough to deal with the new member service charges and now it’s a complete fail

### 3/5 — It's great but not the best

*2025-07-15*

Unfortunately if you're not opted in the automated text messages and your account gets flagged for fraud or just freezes every transaction you have to wait till they're open because they don't have a 24/7 line for you to call like most other banks/ credit unions, thus the 3 star because it was a big inconvenience to not use my own money.

### 5/5 — Support

*2026-04-03*

The Best ….  !

### 5/5 — Three Rivers bank

*2021-04-16*

I have never have had a problem with any of the bank employees. I usually use the bank on 131. At one time every teller there knew me by first name. Holly Norton and I were neighbors. I’ve been with the bank since I’ve been 16. Will NOT change.

### 5/5 — Iffy

*2021-02-01*

This website is periodically unavailable. Information is no longer available as it once was. I can’t get past statements unless I go to all electronic statements and I like a paper back up for a business

### 5/5 — Love the New App

*2020-09-26*

The new app is user friendly and offers so many convenient banking options! Love that I’m able to set low balance alerts and receive an alert every time a transaction is coming through on my account. Allows you to catch unauthorized transactions quickly, if they were to ever occur.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*