# SMBX — user reviews > 16 indexed App Store user reviews of SMBX by SMBX, Inc., rated 3.61/5 from 49 ratings. - Source: https://appshunter.io/ios/app/smbx/id1471275113/reviews - App overview in markdown: https://appshunter.io/ios/app/smbx/id1471275113.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 14 ## Most critical reviews (10 lowest-rated) ### 1/5 — Transfers take forever *2024-11-19* Beware…when you want to cash out earnings, they take forever to process the transfer. 12 days and still waiting for the transfer to be processed. ### 1/5 — Start-Ups take the money and run *2024-10-03* Lately, these start ups and small businesses have had high failure rates and I’m already projected to have lost money. SMBX doesn’t seem to inquire into the seriousness or commitment of the businesses that they partner with to offer bonds. Entrepreneurs take the money, operate for a few months, and then close everything while filing for bankruptcy. Bond holders are left with nothing and SMBX has yet to recover any funds through legal action or collections. ### 1/5 — App doesn’t work *2024-04-09* They were sharing banking information by email. I wouldn’t trust them to share financial info. ### 1/5 — Sold me “secured bond” *2023-11-20* One of their offerings was secured by inventory according to the prospectus. Now that bond has defaulted, is in bankruptcy and the indebted are calling it unsecured. Please just stick to Tbills for high interest. Tbill and chill! ### 1/5 — Bug on latest iOS version *2023-07-14* You have a bug on the signup flow on the latest iOS version - I can’t check all the boxes on the last page. There are like 4 or 5 boxes. I can scroll down to view them all when they are unchecked but as soon as I check two I can’t scroll down anymore. ### 1/5 — Bonds over subscribe *2023-05-12* Be prepared to have a lot of emails with their support team over a course of 30 days. App will say complete as if your $ is in the bonds when it isn’t. Confusing and will need to be fixed. Funds should auto refund if they cannot be invested within 10 days; not 30 and require you emailing support to figure out what’s going on. This was the response: Under the current regulatory framework, SMBX does not handle or hold investor money and cannot auto-refund investor's money without the issuer authorizing the release of funds held in the escrow account, which happens at allocation. Technology and other members of our operations team to see if there is an alternative way to disclose over-subscription. When this is fixed I’ll update my review. Right now; I wouldn’t put a lot of money in yet. ### 1/5 — App always crashes *2022-01-11* Love the idea but app always crashes when I try to upload my document images website is full of broken links too ### 1/5 — 🤦🏼‍♀️ *2019-12-21* Only one bond in the app! **Developer response:** Hi there, thanks for giving SMBX a try when we were brand new! We'd love for you to give us another chance and check out our available Small Business Bonds™ currently listed. ### 2/5 — App works well so far *2025-05-09* But the high default rate is concerning. ### 2/5 — Only Works if Bonds are actually Paid *2024-12-10* The system only works when payments by the issuing entity are complete on time. When a bond payment is missed, it just says “pending” and each month it keeps doing that with little to no communication about the actual missed payment. Some companies have stopped paying years ago and it just says “pending” for each new monthly payment and I have heard nothing about it. ## Most praised reviews (6 highest-rated) ### 5/5 — Works well so far *2022-07-28* There are always several bonds to purchase now. All bonds look legit with ok return. No issue with the website/app and the customer service is not bad. I would recommend it to anyone who are interested in small business investment. It's one of the best platform I've used. ### 5/5 — Great! *2020-01-10* Great app. Love the concept excited to watch this grow! Unlimited potential. ### 5/5 — Awesome new way to invest *2020-01-10* I’m always looking for opportunities to invest. Here we can invest confidently in local businesses that we patronize. App is simple to use and strait forward, looking for many new and interesting companies to help fund. ### 5/5 — This is so inspiring *2019-08-16* To invest in our communities’ businesses all while earning a return on investment is revolutionary. The rate of return is potentially higher than my current portfolio! ### 5/5 — Really like the app! *2019-08-15* This app is something very unique and a great tool for investing! ### 3/5 — Loosing it is value to investors *2021-09-21* The app started great with some bonds return as much as 10% but over time they trended to offer lower returns of 6.5% to 7.5% on unsecured high risk bonds. This is make it less worth it specially when compared to publicly traded bonds that some of them offer as high as 12% and easier to liquidate. Hope they consider negotiating better deals in the future when they on board a business **Developer response:** Thank you for taking the time to share this feedback with us. It helps our team grow and understand what investors are looking for. If we may address your concerns on interest rates and how they've changed - the market rate to borrow capital is much lower right now, so we had to drop our rates because as a market, rates were slashed 150 basis points in early 2020. We followed suit because otherwise we would not have been able to compete with the SBA. This is one of many factors that our underwriting team takes into consideration when setting the interest rates for businesses on SMBX. We encourage you to check out the Learn section of the app to read FAQs on how we vet and qualify businesses based on a standardized criteria for risk. At SMBX, our mission is to provide investors choice over where their money is invested. Our goal is to continue to expand our investment opportunities for you so you get to decide where your money is invested. We'd love to hear more about what you're looking for - please email us at support@thesmbx.com. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*