# SMC Cares — user reviews

> 18 indexed App Store user reviews of SMC Cares by PRIMAL SOLUTIONS SDN BHD.

- Source: https://appshunter.io/ios/app/smc-cares/id1530144875/reviews
- App overview in markdown: https://appshunter.io/ios/app/smc-cares/id1530144875.md

## Newest reviews (7 of 18)

### 1/5 — Not ready.

*2024-04-01, version 4.3.2*

Clearly no the final product. It’s has only one job and still can’t do it properly.

### 1/5 — Unable register acc

*2024-04-01, version 4.3.2*

Try multiple time unable to creatr new acc

### 1/5 — system slow

*2024-04-01, version 4.3.2*

system down

### 1/5 — Cannot register app

*2024-04-01, version 4.3.2*

Please test before launch. Thank you.

### 1/5 — bad

*2024-04-01, version 4.3.2*

knpe tak dpet rgster ? tnggu punya lama sngat mnyusahkan

### 1/5 — Unable register account

*2024-03-27, version 4.3.2*

Does it pass the UAT before release production?

### 1/5 — cannot register account

*2024-03-14, version 4.3.2*

cannot register account

## Most critical reviews (10 lowest-rated)

### 1/5 — User-unfriendly

*2025-01-03, version 5.0.8*

Only allowed registration of one car, car plate number format changed by itself, didnt allow other mode of payment, extremely inconvenient and time consuming process while purchasing season parking pass, terrible app

### 1/5 — Doesn’t support IPhone 16 Pro. Can’t load vehicles. Please fix it.

*2024-11-26, version 5.0.5*

Doesn’t support IPhone 16 Pro. Can’t load vehicles. Please fix it.

### 1/5 — Unable to make payment

*2024-11-02, version 5.0.2*

Upon review payment process, it appears it does not redirect to SPay for payment. Instead, payments remain pending and stay locked for certain periods, repeating this cycle continuously. Please resolve this urgently, as unable to purchase seasonal passes online. Purchase at the counter incur an additional charges due to a system issue is inconvenient and places an undue burden on the public. The public should not bear additional costs or risk fines due to system issues.

### 1/5 — Noob

*2024-10-31, version 5.0.1*

Cant even found my spay how to make payment??bodo

### 1/5 — Unstable Apps

*2024-07-10, version 4.4.4*

The registered car does not appear. Already used the apps since last April, encountered the problem this month. Please fix the apps. Wanted to renew season parking pass also cannot. But later the will be charged if no parking pass. Before launching, did it even pass the UAT? Please FIX THIS MATTER ASAP. TQ

### 1/5 — Register for car name

*2024-05-04, version 4.3.9*

Not available. Kindly pls fix

### 1/5 — Can’t register

*2024-05-02, version 4.3.9*

Can’t register

### 1/5 — Cannot Register Account

*2024-04-25, version 4.3.8*

Upon account registration, IC format only allow xxxxxx13xxxx, how about for the other residents that stays in Sarawak plenty years already, cannot use this apps?

### 1/5 — Unstable app

*2024-04-17, version 4.3.8*

Can’t register vehicles so how do we purchase the season pass? Click half way it automatically return to main page again. Repeat several times and the results still the same.

### 1/5 — Cannot register

*2024-04-01, version 4.3.4*

……

## Most praised reviews (1 highest-rated)

### 5/5 — Assessment Payment

*2025-04-26, version 5.1.2*

Suggestion assessment payment also in smc care

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*