# Smiota

> Smart locker package access and management via smartphone. (iPhone/iPad app by Smiota, Inc.)

- Source: https://appshunter.io/ios/app/smiota/id1215491050 (this page in markdown: same URL + `.md`)
- Developer: [Smiota, Inc](https://appshunter.io/developer/1215491049)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.20/5 from 516 App Store ratings · 40 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 8 MB
- Languages: American English
- Released: 2017-09-11
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/smiota/id1215491050/reviews.md

## What is Smiota?

Smiota iPhone app allows you to access your packages delivered to Smiota PoD smart lockers with a tap of a button. You do not need to type a passcode on the kiosk to access your packages. Simply download Smiota app, register your phone number, and pick up your packages from Smiota PoD smart lockers with a tap of a button. You can also review your packages history and get notified when a package is delivered to the Smiota on your smartphone.

## Key features

- Tap-to-access packages
- No passcode required
- Package history review
- Delivery notifications
- Smartphone integration

## What do users think of Smiota?

Overall sentiment: negative

**Pros**

- 🚀 Convenient package retrieval without codes
- 👍 Simple and user-friendly interface
- 🔒 Secure locker access via app
- 📱 Quick notification and direct locker location
- 📊 Usage history tracking

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔄 Constant need to reinstall app
- 📵 Daily login requirements
- 🔌 Connectivity and buffering issues
- 📧 Unreliable push notifications
- 💡 Dim website text readability
- 📍 Excessive location data requests
- 🏷️ Persistent notification badge glitches

**Commonly reported bugs**

- App requires constant redownloading to function
- Login persistence issues - daily re-authentication needed
- Green button/locker unlock fails with internet connection errors
- App stops working after 2 days of use
- Crashes during initial setup and code confirmation
- Freezing and unresponsiveness
- Locker connection buffering and timeout
- Missing USPS package notifications while FedEx works
- App fails to register location in locker room
- Instant crash on app open
- Notification badges remain despite no pending packages

**Most requested features**

- Fix notification badge clearing after package pickup
- Reduce location permission requests
- Improve website text contrast and readability
- Add user profile name update functionality

## Recent user reviews (10 of 40)

All indexed reviews: https://appshunter.io/ios/app/smiota/id1215491050/reviews.md

### 1/5 — My stuff is held hostage by a service I never asked for.

*2026-06-03, version 6.9*

I live in an apartment where I have a mail box and a front door that deliveries will come to. I never used this app before or any of their locations. I have the misfortune of having one of their facilities at my apartment complex. I ordered an item and when it  got past the expected delivery date I messaged the shop asking about my order. They sent me confirmation photos that it was delivered and I had to wait for those to figure out that my package was in a lock box. I never received an email or notification and this is for a service I never use. So now my package is held hostage in a dam box I have no access to. If you are a smart person you would probably think download the dam app and get your package and move on. Yes you are correct. I downloaded an app I never heard of got a QR code to scan for nothing to happen. It does not open there is no feed back the scanner just beeps and thats it. So Im in a Situation where its a dam guessing game where my package is and if it ever arrived at all just for it to be in a locked box with an app that does not work from a service I never asked for. Who gave y'all the right to with hold essentially my property? I never agreed to your services before you took hold of what I paid for. No one picked up the phone when I called, I sent an email and now my only other peaceful option is writing a review to any one and everyone that your service sucks and you steal peoples things.

### 1/5 — A number next to the app

*2026-04-03, version 6.9*

I have lots of problems with my app I have to keep redownloading it. Every time I open it have to put my phone number in the get a code and then it works.

### 1/5 — Constant disconnects

*2025-11-30, version 6.9*

I have to login to it again every day to check for packages and support is non-existent.

### 1/5 — Print dim

*2025-11-21, version 6.9*

The writing on the website is ridiculously dim and very difficult to see‼️

### 1/5 — this app stops working after roughly two days

*2025-10-31, version 6.9*

i’ve used this app for my university housing mail room and it has not works since i downloaded it four weeks ago. it worked for about two uses and i have not been able to use it since then.

### 2/5 — A number next to the app

*2025-07-30*

I have lots of problems with my app I have to keep redownloading it. And then when in the mail room I open the app and it picks up my packages and when I touch the green bar it doesn’t open but said internet connection.

### 2/5 — A number next to the app

*2025-03-08*

Love the app but I don’t know why I have number 1 next to the app.

### 2/5 — Eh

*2025-02-10, version 6.8*

this app works sometimes, I have to delete and reinstall the app in order to see the packages I have

### 1/5 — Fix this app

*2025-02-02, version 6.8*

This all barely works and I have to keep resetting it every week or month

### 1/5 — It’s not that useful

*2025-02-02, version 6.8*

It just sometimes tells me I have a package and I have to uninstall and reinstall for it work again

## Frequently asked questions about Smiota

### What does the Smiota app do?

The Smiota app allows you to access packages delivered to Smiota PoD smart lockers using your smartphone. It provides a convenient way to retrieve your items without needing to enter a passcode on the locker's kiosk.

### How do I pick up my packages with the app?

After downloading the app and registering your phone number, you can pick up your packages from Smiota PoD smart lockers with a simple tap of a button directly from your smartphone.

### Is the Smiota app free to use?

Yes, the Smiota app is free to download and use. The provided information indicates no in-app purchases or ads, suggesting a completely free service for accessing your packages.

### What features does the Smiota app offer?

Key features include tap-to-access packages from smart lockers, eliminating the need for passcodes. You can also review your package history and receive notifications on your smartphone when a package is delivered.

### Who is the Smiota app for?

This app is designed for individuals who receive packages and utilize Smiota PoD smart lockers. It's for anyone looking for a faster, more convenient, and secure way to collect their deliveries.

## Version history (last 5 releases)

### 6.9 — 2025-05-12

Bug Fix.

### 6.8 — 2025-01-28

Bug Fixes

### 6.7 — 2024-04-04

Bug Fixes

### 6.6 — 2021-09-29

iOS 15 Compatibility.
MInor UI fix

### 6.5.6 — 2021-01-06

Bug Fixes and Performance Improvements.
Please update to the latest version of the Smiota app to continue using the application.

## Apps similar to Smiota

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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## More apps by Smiota, Inc

- [Smiota Day Use Lockers](https://appshunter.io/ios/app/smiota-day-use-lockers/id6444550322)

All apps by Smiota, Inc: https://appshunter.io/developer/1215491049

## Related topics

[smiota](https://appshunter.io/ios/topics/smiota) · [smiota day use lockers](https://appshunter.io/ios/topics/smiota-day-use-lockers)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*