# SMOU - Mobility Services — Pay at parking meter, taxis…

> Barcelona urban mobility services app: parking, taxis, public transport, and shared vehicles. (iPhone/iPad app by Ajuntament de Barcelona.)

- Source: https://appshunter.io/ios/app/smou-mobility-services/id1439898721 (this page in markdown: same URL + `.md`)
- Developer: [Ajuntament de Barcelona](https://appshunter.io/developer/303950690)
- Category: Navigation, Utilities
- Price: Free
- Rating: 4.20/5 from 668 App Store ratings · 263 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 336 MB
- Languages: American English, Catalan, European Spanish
- Released: 2019-02-02
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/smou-mobility-services/id1439898721/reviews.md

## What is SMOU?

SMOU is the mobility services app in Barcelona and the metropolitan area to book a taxi, pay for parking, pay at blue zone parking meters, check timetables and public transport combinations – train, metro or bus – and much more!

SMOU: Move easily, move better. All mobility services in Barcelona and the metropolitan area in one single app.

Mobility services you can use with SMOU:

PARKING METERS: Pay for blue zone parking:

▸ With SMOU you can pay for blue zone parking meters.
▸ Pay quickly, conveniently and directly from your mobile, without having to walk to the physical parking meter.
▸ Only pay for your actual parking time, with no extra fees.
▸ Use it to park in Barcelona, Badalona, Castelldefels, Cornellà de Llobregat, Esplugues de Llobregat, El Prat de Llobregat, Gavà, l’Hospitalet de Llobregat, Montgat, Sant Adrià de Besòs, Sant Boi de Llobregat, Sant Feliu de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Gramenet, Sant Vicenç dels Horts, Sant Andreu de la Barca i Viladecans. 

FIND & PAY FOR PARKING: Find a parking space quickly and easily with the PARKING VIA APP service:

▸ Locate the nearest car or motorbike car park, park and forget about the rest.
▸ Number plate recognition system, no parking ticket needed and no need to go to the car park pay station – all from your phone!

BOOK A TAXI: Book and pay for your taxi rides:

▸ With SMOU you can book a taxi 24/7.
▸ Schedule taxi rides in advance, up to 15 days ahead.
▸ Book a taxi for someone else.
▸ Save your favourite destinations for quick access when booking.

ELECTRIC CAR CHARGING: Electric charging for your electric car with the ENDOLLA BARCELONA service:

▸ Charge your electric vehicle from your mobile.
▸ You can also locate and book charging points in advance.

BARCELONA RESIDENTS: Manage your AREA resident parking in Barcelona:

▸ Buy and manage your tickets from your phone to park as a resident in Green zones and/or exclusive resident-only spaces in Barcelona.

BICING: Barcelona’s shared bicycle service:

▸ Sign up and join the community moving around sustainably.
▸ Pick up and reserve bikes, check station availability, plan routes – and much more!
▸ Bicing is more than just cycling – Bicing is sharing.

SHARED MOBILITY: Carsharing, motosharing and bikesharing:

▸ Motosharing services like ACCIONA, Cooltra or YEGO.
▸ Carsharing services like Getaround, Som Mobilitat or Virtuo.
▸ Bikesharing services like AMBici, Bolt, Donkey Republic, Lime, Bird, Voi, Cooltra or RideMovi.

PUBLIC TRANSPORT: We show you how to reach your destination by public transport:

▸ Barcelona Metro: Find the nearest metro stop and check timetables for all lines.
▸ Barcelona Tram: You can also view all information for another sustainable transport option – the Tram.
▸ FGC and Rodalies (Renfe) trains: If you need to travel around the metropolitan area by public transport, we provide maps and timetables for Ferrocarrils de la Generalitat de Catalunya (FGC) and Rodalies trains (Renfe).
▸ BUS: Check stops, routes and timetables for buses in Barcelona and the metropolitan area.

SMOU: The mobility services app for Barcelona and the metropolitan area to book a taxi, pay for parking, pay at regulated parking meters, book Bicing, check public transport timetables and combinations – train, metro or bus – and much more! Move easily, move better.

## Key features

- Pay for blue zone parking meters
- Find and pay for parking spaces
- Book and pay for taxis
- Manage resident parking
- Access public transport information
- Use shared mobility services (bikes, scooters, cars)

## What do users think of SMOU?

Overall sentiment: negative

**Pros**

- 🚀 Great idea but slowest app ever
- 👍 Excellent app for connecting transportation options

**Cons**

- 🐛 Glitchy, buggy, and unreliable
- 🔍 Confusing user interface
- 🚲 Lack of available and working bikes
- 🤷‍♂️ Not made for tourists
- 💳 Annual subscription only
- 🗺️ Poor map functionality

**Commonly reported bugs**

- Frequent app crashes and disconnections
- Issues with email verification and login
- Incorrect bike availability information
- Problems with reserving and unlocking bikes

**Most requested features**

- Ability to report broken bikes
- Faster QR code scanning
- NFC integration for bike unlocking
- Offline access to Bicing card
- Improved real-time availability of bikes

## Recent user reviews (10 of 263)

All indexed reviews: https://appshunter.io/ios/app/smou-mobility-services/id1439898721/reviews.md

### 1/5 — ⭐ 1 Stern – leider völlig unbrauchbar

*2026-08-15*

Wir wollten in Barcelona spontan Fahrräder über die App mieten und standen bereits direkt an der Station. Leider ist schon die Registrierung bzw. ID-Verifizierung gescheitert: Die ID ließ sich trotz mehrfacher Versuche einfach nicht scannen.

Die App ist unnötig kompliziert und absolut nicht intuitiv. Gerade bei einem Fahrradverleih sollte der Ablauf schnell und unkompliziert funktionieren: App herunterladen, registrieren, Fahrrad freischalten und losfahren. Stattdessen haben wir viel Zeit mit einer nicht funktionierenden Verifizierung verschwendet und konnten am Ende überhaupt kein Fahrrad mieten.

Für Touristen, die einfach schnell ein Fahrrad ausleihen möchten, aus unserer Erfahrung leider absolut nicht zu empfehlen.

**Developer response:** Hallo! Bicing ist ein Jahresservice, der für Personen mit Wohnsitz in Spanien vorgesehen ist. Daher ist die Anmeldung nur mit einer gültigen DNI oder NIE möglich. Die SMOU-App bietet jedoch auch weitere Funktionen wie Parkscheinautomat, Taxi, Laden von Elektrofahrzeugen sowie Parken per App, die allen Nutzerinnen und Nutzern zur Verfügung stehen. Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat, und wir bedanken uns für Ihr Feedback. Freundliche Grüße.

### 1/5 — Bedienung und Übersicht

*2026-08-12*

Die Bedienung der App ist nicht gut, und sie ist auch sehr übersichtlich. Auch kann man noch nicht mal einem Lehrer schreiben

**Developer response:** Hallo! 
Es tut uns leid, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Falls Sie uns einen konkreten Vorfall oder einen Verbesserungsvorschlag mitteilen möchten, können Sie unser Support-Team über die SMOU-App unter Menü > Informationen und Hilfe > Technischer Support oder über das Kontaktformular unter https://www.smou.cat/es/contacto kontaktieren. 
Vielen Dank und freundliche Grüße.

### 3/5 — Bike rack not locking bike after use

*2026-08-02, version 6.14.2*

Bike rack not locking bike after use

### 1/5 — Nichts für Touristen

*2026-07-26*

Hallo, sehr schlechter Service, sich mal eben ein Fahrrad auszuleihen ist nicht möglich ohne Ausweis und einem komplizierten nicht smarten Anmeldevorgang. Wir sind dann auf andere Verleihdienste ausgewichen, da die viel unkomplizierter waren und man direkt los fahren konnte. 
Ich empfehle es niemandem. Lime & Co sind smarter.

**Developer response:** Hola! Bicing es un servicio anual destinado para residentes en el estado español, por ese motivo la web o la aplicación smou solo permiten el alta con DNI o NIE. Si dispones de pasaporte de la Unión Europea, excepcionalmente, puedes darte de alta en el Punt d’Atenció Ciutadana, solicitando cita previa llamando al 938875034. Saludos.

### 1/5 — Stop nagging me for reviews.

*2026-07-21, version 6.13.1*

Stop nagging me for reviews.

### 1/5 — The worst

*2026-07-18, version 6.13.1*

The worst application I’ve ever been forced to consistently use. Even the improvements make it worse.

### 5/5 — Comodidad

*2026-07-15, version 6.13.1*

Es muy fácil hacer los trámites y además están ya en muchos sitios! Facilitan la vida!

### 2/5 — why the update?????

*2026-07-03*

since last update the app is terrible

### 1/5 — Doesn’t work

*2026-06-26, version 6.12.2*

Trying to get taxi and I get a payment error.

### 1/5 — Servicio inusable

*2026-06-26, version 6.12.2*

Es esencialmente inútil el servicio de bicing. Nunca hay bicis disponibles, estás mucho tiempo buscando una y para cuando encuentres uno hubiese sido más rápido caminar a tu destino. Cuando quieres reservar una bici siempre dice que las reservas no están disponible. Hay que literalmente pelear con la gente en la calle para conseguir bici

## Frequently asked questions about SMOU

### What does the SMOU app do?

SMOU is a comprehensive mobility services app for Barcelona and its metropolitan area. It allows you to pay for blue zone parking meters, find and pay for parking spaces in car parks, book and pay for taxi rides, manage resident parking, and access information for public transport like metro, tram, and trains. It also integrates with shared mobility services.

### What are the key features of SMOU?

Key features include paying for blue zone parking meters directly from your phone, locating and paying for parking in car parks using number plate recognition, booking taxis 24/7 and scheduling rides in advance, managing Barcelona resident parking tickets, and viewing public transport timetables and routes. It also supports electric car charging and integrates with various shared mobility services.

### Is SMOU a free app?

The SMOU app itself is free to download and use. However, users will incur costs for the services they utilize through the app, such as parking fees, taxi fares, and charges for shared mobility services. These are paid directly through the app.

### What areas does SMOU cover?

SMOU covers Barcelona and a wide range of municipalities within its metropolitan area. This includes cities like Badalona, Castelldefels, Cornellà de Llobregat, Esplugues de Llobregat, El Prat de Llobregat, Gavà, l’Hospitalet de Llobregat, Montgat, Sant Adrià de Besòs, Sant Boi de Llobregat, Sant Feliu de Llobregat, Sant Joan Despí, Sant Just Desvern, Santa Coloma de Gramenet, Sant Vicenç dels Horts, Sant Andreu de la Barca, and Viladecans for parking services.

### How can I use SMOU for public transport?

SMOU provides information to help you navigate using public transport in Barcelona and its metropolitan area. You can check timetables and find routes for the Barcelona Metro, Tram, FGC trains, and Rodalies (Renfe) trains. This allows you to plan your journeys efficiently using these services.

## Version history (last 5 releases)

### 6.14.2 — 2026-07-27

Enjoy a refreshed experience! We've introduced a new design across the Public Transport screens and shared mobility services. Finding carsharing, motosharing and bike sharing options is now easier, more intuitive and more visual, helping you find the transport you need more quickly.

This update also includes minor bug fixes to make getting around with the app even better.

### 6.13.1 — 2026-07-02

In this new version, the ‘Endolla’ service has been renamed ‘Charge’. As a user of the service, you don’t need to do anything. You can continue using the Endolla Barcelona charging network just as you always have.

We’ve also improved the display of Bicing stations, so you can now see the number of available bikes without having to zoom in.

In addition, this update includes visual enhancements and minor bug fixes to make getting around with the app even smoother.

### 6.12.2 — 2026-05-19

This new version of the app introduces a redesigned Bicing service, with an improved user experience and clearer visualization of locations on the map, as well as a more streamlined onboarding and setup process.
For Endolla Barcelona, improvements have been made to the connector selector and discounted rates are displayed more clearly.
It also includes general performance and stability improvements.

### 6.11.1 — 2026-03-16

This new version of the app includes a redesigned Parking Meter service, featuring a clearer, more modern and intuitive interface to make ticket management easier.

This update also includes visual improvements and minor bug fixes to make getting around with the app even smoother.

### 6.11.0 — 2026-03-10

This new version of the app includes a redesigned Parking Meter service, featuring a clearer, more modern and intuitive interface to make ticket management easier.

In addition, general performance and stability improvements have been included.

## Apps similar to SMOU

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [Bicis Barcelona](https://appshunter.io/ios/app/bicis-barcelona/id1513927615) | 1.5 (46) | Free | Navigation |

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All apps by Ajuntament de Barcelona: https://appshunter.io/developer/303950690

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
