# SMRTConnect — user reviews > 33 indexed App Store user reviews of SMRTConnect by SMRT Corporation Ltd, rated 2.40/5 from 5 ratings. - Source: https://appshunter.io/ios/app/smrtconnect/id481605674/reviews - App overview in markdown: https://appshunter.io/ios/app/smrtconnect/id481605674.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 3 · 1★ 1 ## Newest reviews (14 of 33) ### 1/5 — Useless app *2013-01-11, version 1.11* It has never given bus arrival time ### 1/5 — This App is Crap *2012-09-25, version 1.10* This is useless. Clearly, SMRT has no idea how to operate a public transit system. Otherwise they would not put out this useless app. How about a simple app that is accurate. I just want to save my favorite bus stops and see a list of all the bus arrival times in a single list. And while you are at it, how about accuracy? The arrival times are wrong 50% of the time. What's the point if you can't even do this? ### 1/5 — Useless App *2012-04-18, version 1.03* After taking a chill pill, here's my 2 cents. What's the purpose of this App? Finding MRT or bus stop around u? There's already map app. If you don't know where the mrt station is located, u don't need the take a train. The scheduled arrival of train is a joke. Right now, service between Caldecott hill and holland V is down but the train still show arrival in 3 mins. Is this a close loop communication of train arrival or just a dummy auto message that run based on the time if the day? If it is the later, forget it it. I take the train everyday, I don't need this useless info. If this app is to be any useful, it should push notification realtime to let us know when there is a service disruption. It's really a bloody waste of time to spend so much time writing this review but unfortunately it's likely written for smrt management feel good that they have an app on iTunes! How savvy! Now whoever wrote this app, please take the mrt and use this app to see if the info on train arrival is correct. Especially during peak or service disruption. Smrt management stop patting your own back and think you had done a good job. Stop blaming your predecessor for any failures. You own it now and it's your responsibility ### 1/5 — Poor app *2012-03-18, version 1.02* Very slow, and very stupid design, can't search by bus no, only by bus stop no, who the fuc* know that?? ### 1/5 — Absolute Rubbish *2012-02-05, version 1.02* I thought I could rely on this App the way we do on Iris from SBS Transit and was waiting in anticipation from something similart from SMRT. Unfortunately the arrival times of the buses cannot be believed. It can state that bus 855 is arriving in 7 min only to see the bus past by. On many occasions the past arrival times are totally off. This is why SMRT you will always be the No.2 transport company in Singapore. ### 1/5 — 1-star is overated. *2012-01-31, version 1.02* This is the worst SG app, ever. Even worse than the always-crashing CNA app. This developed by SMRT IT team? Or a kid's experimental school project? Utterly useless. Plain waste of time. Deleted after 3minutes. ### 1/5 — Need improvement ! *2012-01-30, version 1.02* This app is terrible ! Eg. If we are at home checking the bus arrival times , how do we even know the bus stop code ? I suggest that list out different bus services with all the bus stop inside , similar to the smrt website . Srsly need lots of improvement . ### 1/5 — amateur app *2012-01-30, version 1.02* The app interface is cluttered, unfocused and not pleasing to the eye. This looks (and works) similar to the IRIS app. same developer perhaps? Maybe you should spend a little more money and get a proper app done. You can approach me too, I'll charge you half the price, and give u double the quality. easily. write me. ### 1/5 — Bad app *2012-01-29, version 1.02* This app is as bad as iris. Sounds like the developer didn't want to test before they put this in app store. ### 1/5 — Bus Stop list incomplete *2012-01-29, version 1.02* Not easy to find where you are and the bus stop list is incomplete when you search bustops according to names ### 1/5 — Keeps Crashing / User Unfriendly *2012-01-29, version 1.02* Functions are non-intuitive, maps load really slow, (WiFi or 3G) the App keeps crashing and the opening message is a nuisance. ### 1/5 — Crap ware *2012-01-29, version 1.02* Doesn't work on my iPad. No map, no information at all anywhere. SMRT can't do trains, can't do apps. ### 1/5 — don't get this app at all *2012-01-28, version 1.02* slow, buggy and ugly ### 1/5 — Not much info by starshine *2012-01-27, version 1.02* 1)Important details like bus routes & schedules are missing. 2)No journey planner so what's the use, don't know how to get from point A To B. 3)Bus stops nearby should not only be pins on map. It should also be displayed as a list as it easier & faster to read & tap for next info. 4)Please use google map 5) App loses out to bus@sg & Iris in features & display layout. ## Most critical reviews (10 lowest-rated) ### 1/5 — What a shame *2026-02-07, version 3.2.2* Previously this was a great app and extremely user friendly. Now however it doesn’t seem to work at all. Very disappointing indeed and shame I can’t rate it any lower. ### 1/5 — Buggy and crashes often *2016-04-19, version 2.5* This application crashes constantly and is unusable. When no station is located nearby it also crashes. ### 1/5 — Crappy app! *2015-08-19, version 2.1* The developer of this app is pushing users to turn on Location all the time. If you don't turn it on, you're stuck with spinning wheels unless you go straight to your favorites. I have 2 words for the developer "User Experience!!" It's 2015 my goodness! ### 1/5 — Bus Data Wrong *2015-03-30, version 2.0.2* Most bus data is wrong. Bus routes which do not exist. Buses stopping at places they do not stop. Not just a little wrong. More like none of the data displayed for my bus stop is correct. There is zero overlap. Clearly this app has not been updated in a very long time. I would imagine four or five years. ### 1/5 — Very useless App *2014-02-12, version 1.11* If there were no stars as a minimum rating I would have rated that instead. This app is poor and does not even list most of the bus services especially the new bus services. The bus service running in my neighbourhood has been in service since 3 years ago. When I launch the app to select the bus stop, it does not list that bus number. Searching for the specific bus number also proves futile. You're better off accessing those information from its web site instead. ### 1/5 — It's junk *2014-01-12, version 1.11* Don't bother It doesn't list all buses Useless useless useless Who are these people? ### 1/5 — Terrible app *2014-01-08, version 1.11* Does not even worth 1 star ### 1/5 — Bad! *2013-09-24, version 1.11* App freezes easily. It has a good design and good idea behind the development but requires a lot of improvement to the Interface. Update required to fix bugs like app crashing when trying to switch the start point of bus interchange. EG: Bus 169 ### 1/5 — Consistently Wrong *2013-06-08, version 1.11* You cannot rely on the data in this app... It is never accurate... ### 1/5 — Completely useless *2013-02-16, version 1.11* Never provide useful info such as bus arrival time. ## Most praised reviews (7 highest-rated) ### 5/5 — Amazing!!! *2014-12-05, version 2.0.1* Absolutely love it!!! ### 4/5 — Nice effort *2013-02-02, version 1.11* It has helped me in daily traveling. Want to see some upgrade in future to solve the existing problems. ### 4/5 — Chill *2012-03-21, version 1.03* Everyone take a chill pill. Find out yourself how to work this app. Then write a review. Cause this app works fine. And if you're so outspoken to write a review, don't be lazy to learn how to use this app. ### 3/5 — Ok , can be improved *2012-01-27, version 1.02* Here are the issue I have with version: 1. There is no Jouney Planner. You cannot use it to determine how you can go from point A to B. 2. Unless you are at the bustop - read the bustop number or use the map function, or use another app to find the bus top number, you cannot find out what busese are at the location. 3. There is no bus guide and the route of the bus. Without a guide, you cannot get the bust top number, or dertmine where to stop. 4 To add a bustop to favourite you have to remember the number, then add it in the first screen. Plesse let us fo it after selecting the bustop. 5. let us set the distance you seek out MRT station. 600m is to short a distance, and GPS may not be accurate. I am at Chinatown point offuce block and it cannit find an MRT station. May be it is because it is not on SMRT map ;-) 6. becuae you only include SMRT info, chances of me using this is less, especually if others include both your and SBS Transit info. Correct the above it would be. 5 star app. I should also point out that others apps of similar nature are not perfect. It all depend on where I am and where I am going to to decide what app I would use. In general if I have to plan my route, I use Google map. If I am taking SBS bus, then I would use IRIS otherwise SG Buses. (I bough BUS@SG, but there seemed to no update) SG Buses is useful for route checking and bustop number .. ### 2/5 — Where are the arrival times? *2016-02-10, version 2.5* The app now only shows few busses' arrival times, and only for the currently arriving times (not the next one). This is not really useful ### 2/5 — Not good enough *2015-12-06, version 2.3* This is a poor app. Bad UX features are clunky and do not work properly. The journey planner is awful. It doesn't even have a map. Disgrace. ### 2/5 — Bad ux *2012-02-01, version 1.02* Typical app that didn't think the ux through. It's very difficult to maneuver around. Don't know who did the app, but next time please use a better it company it you'd outsource this. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*