# SMS Export — user reviews > 531 indexed App Store user reviews of SMS Export by Fabrizio Farenga, rated 3.00/5 from 157 ratings. - Source: https://appshunter.io/ios/app/sms-export/id316914912/reviews - App overview in markdown: https://appshunter.io/ios/app/sms-export/id316914912.md - Rating breakdown: 5★ 68 · 4★ 9 · 3★ 5 · 2★ 6 · 1★ 69 ## What do users think of SMS Export? Overall sentiment: neutral **Pros** - 🚀 Reliable & easy - 🚀 Works great once it's set up - 🚀 Fantastic support - 🚀 It still works! - 🚀 Great computer App and Customer Service - 🚀 Fantastic support for a great product - 🚀 This app has never failed me - 🚀 Great App To Save SMS Histories - 🚀 Perfect!! - 🚀 This works! - 🚀 Great support and product - 🚀 Works as advertised - 🚀 This app works a treat and the product support is fantastic - 🚀 Reliable & easy - 🚀 Fantastic app, did exactly what I wanted - 🚀 Works perfectly - 🚀 Excellent app and just what I needed - 🚀 Excellent! - 🚀 Excellent app and great support - 🚀 Excellent app! Excellent techical support! - 🚀 Great Software - 🚀 Wonderful!!! - 🚀 Magnifique - 🚀 Awesome app, thank you soo much - 🚀 Works exactly as I would have hoped **Cons** - 🐛 Pointless - 🐛 Waste of money - 🐛 No iTunes - 🐛 Lazy App Store sneaky developer? - 🐛 Fake - 🐛 Does not work - 🐛 No secret word - 🐛 It doesn't work at all and I followed the directions exactly - 🐛 Not user friendly - 🐛 Does not work without ITUNES - 🐛 Waste of money for Mac users - 🐛 Simply doesn't work - 🐛 WASTE OF MONEY AND TIME - 🐛 Must have PC connection - 🐛 Doesn't work for newer iPhones!!! - 🐛 IT DOESN'T WORK!!! - 🐛 Rubbish.. move on.. there are better and free..! - 🐛 This Application is not working - 🐛 Awful - 🐛 False - 🐛 Doesn't work anymore - 🐛 Doesn't work - 🐛 Beware this app - 🐛 DOES NOT WORK WASTE OF MONEY - 🐛 Too difficult - 🐛 Doesn't work - 🐛 Just doesn't work - 🐛 Does not work - 🐛 Rubbish - 🐛 Didn't Use - 🐛 Work with iTunes **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Newest reviews (10 of 531) ### 4/5 — Works great! *2024-11-08, version 2.0.1* Easy to export all of my text messages with a few clicks. Four stars because as other purchasers mentioned, I think it might be mandatory to email the developers in order to actually activate the program, but after I did that it worked like a charm. Well worth the $5! ### 2/5 — Plus mis à jour… *2024-06-27, version 2.0.1* Cette app était top et fonctionnait très bien avant. Mais elle n’est plus mis à jour. Vous aurez maintenant des exports incomplets : les messages édités n’apparaissent par exemple pas dans les exports. C’est dommage… ### 3/5 — Didn’t Use *2023-11-26, version 2.0.1* No idea how the app works. Purchased before learning that I can Print my text messages to PDF from my Mac, which gave me exactly what I needed. ### 4/5 — Works as advertised *2023-01-12, version 2.0.1* I bought the app, followed its directions, including installing its desktop app on my MacBook, and it worked on the first try. I was able to export into a text file and a spreadsheet on my Mac a seven-year-long SMS conversation that existed only on my iPhone, Including message timestamps etc. I could find no other, or more convenient, way to do this. The other apps out there want you to stitch screenshots - yeah right. The filtering capabilities in the desktop app were very helpful, and I liked the choice of export formats. I had a bit of a hassle turning off encrypted iPhone backups in iTunes, but that’s not the app’s fault. The only reason I don’t give the app five stars is because it could use a little UI and documentation polish, and maybe be free :) But it got the job done, and done well, in straightforward fashion. ### 5/5 — This app has never failed me *2022-12-01, version 2.0.1* Just do what it says and you’re fine. It’s not difficult to follow along. I think they made the app as simple as possible. I have been using it for many years. Only in my iPhone tho. It does what it says. I have never needed anything else. And yes I paid for it. No regrets. ### 5/5 — Perfetta *2022-06-21, version 2.0.1* App ottima…gli sviluppatori rispondono sempre per qualsiasi informazione…bravi bravi e bravi ### 1/5 — Cannot download computer software *2022-06-12, version 2.0.1* Hi I have paid the app. I am living in France, and while trying to download software for Mac, apps store indicate me the download is not available in my country. Can you please support ? ### 1/5 — Does not work *2022-06-08, version 2.0.1* The app is just a one page image. The computer app is another faux one page image! Do not buy! ### 1/5 — Does not work *2022-05-13, version 2.0.1* The app does nothing. ### 1/5 — No secret word *2022-05-09, version 2.0.1* Have just installed the app and paid the $7.99 to allow me to export my SMS history, however, the program on my computer asks me to activate via entering a secret word code which is meant to be located within the phone app. However, when I open the mobile app, there is no secret word present - which means I’m unable to use the program ## Most critical reviews (10 lowest-rated) ### 1/5 — Inutilisable *2026-04-27, version 2.0.1* Le logiciel demande à l’ouverture d’installer itunes et faire une sauvegarde mais iTunes n’existe plus et le logiciel est inutilisable (en plus d’être inutile si on utilisait iTunes directement qui peut sauvegarder le tel sur le Mac ou le pc) ### 1/5 — not easy *2026-03-14, version 2.0.1* I’m sure this likely works but it’s not easy to make happen. Didn’t export easily and I wasted money and time. Too outdated. ### 1/5 — Pointless *2025-07-28, version 2.0.1* This app requires you to connect to your computer, back up your ENTIRE iPhone onto your desktop, and then you supposedly can access your texts from iTunes on your non Mac computer…if I had time to download my entire life onto my computer I wouldn’t be buying apps. ### 1/5 — Waste of money *2024-11-23, version 2.0.1* They don’t you that you need to connect to pc and install another program to use this. Waste of time and money ### 1/5 — No iTunes *2024-02-10, version 2.0.1* This app requires you have iTunes and there is no more iTunes! Get it together people!! ### 1/5 — Lazy App Store sneaky developer? *2024-01-24, version 2.0.1* The App Store states this developer is required to provide details related to privacy when they update the next version of their app in the App Store. This is a very misleading statement by the App Store to customers. The version of the app for sale has not been updated in years, in fact it’s not an App at all. After I bought it and opened it, just a page directing me to the website to down load the latest version. The website is just as vague, but most notably there is no privacy statement of assurance there either. What’s more troubling is the App Store page where this app is for sale - the develop states “now compatible with IOS 16” Isn’t information by definition stating the app has been updated??? Why isn’t the App Store across this underhanded ploy to avoid providing customers with a privacy statement? It is an incredible failure by the App Store given that to use the app, the provider requires users allow their app full unconditional access to all a users data! See for yourselves - it’s right there in the instructions! There are no means of identifying the developer at all! If after using this app my data is at risk or has been compromised, be assured I will name Apple as vicariously liable in my law suit for damages and consequential loss. Note I have logged a copy of this report as an issue with Apple… let’s see what happens next, perhaps a class action 🤷🏼‍♂️ ### 1/5 — Work with iTunes *2023-03-23, version 2.0.1* iTunes doesn’t exist anymore since 2020 on my Mac. It has been replaced. I’m asking a refund. ### 1/5 — Fake *2023-01-23, version 2.0.1* DO. NOT. BUY SCAM!!! ### 1/5 — No stars. Does not work *2022-12-04, version 2.0.1* This app does not work. ### 1/5 — Paid the fee but impossible to download *2022-07-28, version 2.0.1* Can I have a refund please? ## Most praised reviews (10 highest-rated) ### 5/5 — Works great. No Subscription needed! *2026-05-11, version 2.0.1* This is the only one I’ve found that works like I want! I.E. a spreadsheet instead of pictures. The dated instructions call for iTunes to backup your iPhone, but just use Finder. After it’s backed up locally, set the Mac version’s Configuration to find your backups at: ~/Library/Application Support/MobileSync/Backup It’s a no-brainer from there. ### 5/5 — Reliable & easy *2025-10-10, version 2.0.1* Super responsive and helpful developer, have used this for years to save business and personal threads, never a glitch. ### 5/5 — Application efficace et durable *2025-07-12, version 2.0.1* J'utilise SMS Export depuis nombre d'années sur plusieurs IPhones et Pc Windows 11 actuellement sans défaut sur les deux types d'appareils. Top programme ! De plus en cas de besoin: assistance en ligne efficace et réponse rapide. ### 5/5 — Great customer support *2025-04-18, version 2.0.1* This is the only app I have found that will allow me to save my texts to excel. I had a hard time figuring out how to set it up but Fabrizio helped me figure it out and get it set up. I’d give him 10 stars if I could. ### 5/5 — It still works! *2025-02-03, version 2.0.1* Still working with a iPhone 15 pro and an iMac. ### 5/5 — Has saved me for decades *2024-01-09, version 2.0.1* Great computer App and Customer Service. Everyone needs to export their text messages because you never know what can happen. ### 5/5 — iphone SMS Export *2023-12-16, version 2.0.1* I would like to thank Fabrizio Farenga with helping me get SSM Export app up and running. Also, he responded quickly with another issue I was having with running your app. He is a good reason why your App has good reviews. Melvin Donaldson (New Customer) ### 5/5 — Fantastic support for a great product *2023-03-12, version 2.0.1* When I started having trouble with blank text fields in the export file, Fabrizio provided a scorchingly fast reply (on a Sunday!) and I was soon up and running again. Support doesn’t get any better than this. ### 5/5 — Excellente application *2023-01-18, version 2.0.1* Fonctionne très bien avec un service client, en anglais, mais vraiment très réactif ! Merci ### 5/5 — Works great once it’s set up *2023-01-17, version 2.0.1* As others have set, there are some initial setup steps to do before you can export messages with this product. But for me at least, the steps were pretty easy to follow without any problems, and once I got it set up, I was able to export messages very conveniently. I had previously purchased another service for this that just couldn’t handle the size of some text conversations and would crash, but as far as I could tell, this app didn’t have any issues like that. Great product, if you don’t mind a little extra setup. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*