# SMS ONE — SMS ONE by SMS Assist

> Work order management and onsite validation for affiliate networks. (iPhone/iPad app by SMS ASSIST, LLC.)

- Source: https://appshunter.io/ios/app/sms-one/id1052660976 (this page in markdown: same URL + `.md`)
- Developer: [SMS ASSIST, LLC](https://appshunter.io/developer/616469901)
- Category: Business
- Price: Free
- Rating: 2.40/5 from 122 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 120 MB
- Languages: American English, Latin American Spanish
- Released: 2015-11-08
- Data updated: 2026-07-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sms-one/id1052660976/reviews.md

## What is SMS ONE?

The SMS ONE app (SMS ONE) is an application utilized by our network of affiliates to help manage work orders and streamline the onsite validation process into one simple system. It is fully integrated with the SMS One Affiliate Portal and creates real-time communication and work order visibility between the affiliates’ home office, crews and SMS Assist. The SMS ONE app improves the workflow process for both affiliate field technicians and administrators in the following ways: 

•	Allows affiliate administrators to remotely monitor and manage the status of work order information in one place 
•	Eliminates back-office costs and paperwork on every work order 
•	The photo feature captures before and after pictures to ensure every service is completed to 100% satisfaction 
•	The GPS-enabled functionality reduces technicians check in and out time to under one minute
•	The application has a simple messaging service that connects technicians with SMS Assist and reduces the need for time consuming follow-up calls
•	Provides easy map directions to each job site

With the SMS ONE mobile app, managing your work orders and crews has never been easier.

【Note】
Route planning will continue to use location services and consumes more phone battery while active. Please note: the route planning and technician reporting continue using the GPS services while the app is running and will continue to consume battery power. Compliant with Apple policy, our app will only support iOS versions 7.X and higher. If you do not have a compliant iOS version, please update your system to meet these requirements.

## Key features

- Work order management
- Onsite validation
- Real-time communication
- Photo capture
- GPS check-in/out
- Map directions

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/sms-one/id1052660976/reviews.md

### 1/5 — A nightmare to use

*2023-07-11, version 3.3.1*

Gets more complicated with every update, plagued with bugs

### 1/5 — Electrican

*2023-05-15, version 3.3.0*

This app is horrible and takes to much time 
Not to mention not much instructions on how to operate. 
(Kis- keep it simple…) 
Travel to site 
Clock in 
Take before pictures
Take completion pictures
Clock out… 

That’s all that is necessary.

### 1/5 — Search

*2023-04-06, version 3.3.0*

The newest update has major flaws with the search task feature. Keywords need to be updated. Can’t find simple tasks and have to create new one, only allows for 1 create a task.

### 5/5 — App seems to work, however

*2022-11-09, version 3.2.21*

The app seems to work just fine. However, there is a administrator by the name of Pablo Ortiz, working for renew property management who is using the app to send people to work but they’re not paying them for the work they have done he instead is keeping the money for himself.

### 1/5 — Unreliable platform

*2022-06-16, version 3.2.17*

If you are looking for a platform for your business please look elsewhere to save yourself future headaches and trouble. I can have full bars and do a speed test but still fail to open work orders. It’s not even lunchtime yet and I’ve already had to force close the app four times. As you can see from the other reviews it is a problem that has persisted for a long time with no indication of it ever being solved

### 1/5 — Get some real app sofware developers

*2022-06-04, version 3.2.16*

This app is trash for the money you guys making

### 5/5 — Great app

*2021-09-09, version 3.2.8*

I wish we could use the SMS for all our customers.

### 2/5 — Photo Upload feature is absolute garbage

*2021-07-01, version 3.2.6*

Why do I have to constantly back out of my job and go back into it, sometimes twice/three times just to get my photos to upload? And I have to go through and take them all again. This is not up to standards for an iPhone 11 pro max. Please fix.

### 1/5 — To much going on

*2021-06-18, version 3.2.5*

The app has its purpose, but it’s gotten more and more complicated as it adds more features. They should get feedback from their best affiliates and come up with a simple way to do what the app should do. Lots of unnecessary features that aren’t properly communicated how to use. Too many pictures required. Sprinkler checks should have the questions about the system prompt after the pictures are taken. Scheduling should be easy but it’s about a 4 hour process. The app has its purpose but it’s getting to complex for the vendors that use it.

### 5/5 — One with a quickness

*2020-02-28, version 3.1.6*

Too much overboard need sustainable energy

## Frequently asked questions about SMS ONE

### What does the SMS ONE app do?

The SMS ONE app is designed to help affiliates manage work orders and streamline the onsite validation process. It provides real-time communication and work order visibility between home offices, crews, and SMS Assist, improving workflow efficiency for field technicians and administrators.

### What are the key features of the SMS ONE app?

Key features include remote monitoring and management of work order information, elimination of back-office paperwork, a photo feature for capturing before and after service images, GPS-enabled check-in/out functionality, a messaging service for connecting technicians with SMS Assist, and easy map directions to job sites.

### Is the SMS ONE app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the application.

### What are the system requirements for the SMS ONE app?

The application is compliant with Apple policy and will only support iOS versions 7.X and higher. Users with older iOS versions will need to update their system to meet these requirements to use the app.

### How does the app help with managing work orders?

The app centralizes work order information, allowing administrators to monitor and manage them remotely. It also facilitates communication between technicians and SMS Assist, and provides essential job site information like directions and photo documentation for completed services.

## Version history (last 5 releases)

### 3.4.3 — 2023-12-06

Performance improvements.

### 3.4.2 — 2023-11-08

Bug fixes and improvement.

### 3.4.1 — 2023-07-27

Bug fixes and improvement.

### 3.4.0 — 2023-07-17

Bug fixes and improvement.

### 3.3.1 — 2023-05-19

Bug fixes and improvement.

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| [Sitefotos](https://appshunter.io/ios/app/sitefotos/id1090790390) | 3.0 (6) | Free | Business |
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| [CaseFMS Service](https://appshunter.io/ios/app/casefms-service/id1513759892) | 2.7 (31) | Free | Business |
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## More apps by SMS ASSIST, LLC

- [SMS One Turn](https://appshunter.io/ios/app/sms-one-turn/id1193135807)
- [Lessen PM](https://appshunter.io/ios/app/lessen-pm/id1495277940)
- [One Insite™](https://appshunter.io/ios/app/one-insite/id1532339640)
- [Invitation Homes Maintenance](https://appshunter.io/ios/app/invitation-homes-maintenance/id1547390284)
- [One Maintenance](https://appshunter.io/ios/app/one-maintenance/id1569281831)

All apps by SMS ASSIST, LLC: https://appshunter.io/developer/616469901

## Related topics

[one by lessen](https://appshunter.io/ios/topics/one-by-lessen) · [lessen](https://appshunter.io/ios/topics/lessen) · [lessen one](https://appshunter.io/ios/topics/lessen-one)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*